The welcome was great and the very slight delay in my appointment was explained so I wasn’t left wondering. I felt very confident about the knowledge and professionalism of the Optometrist. She was he... See more
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See what reviewers are saying
I accidentally left my hearing aid charger behind during a holiday. It was unreliable, usually away from home, and I had to take it with me as it failed to charge overnight. In an attempt to rechar... See more
I went along to have earwax removed. However, because I had been zealous with the olive oil beforehand it was not necessary to proceed with the treatment. I was then given a hearing check and everythi... See more
The follow up appointments went well. The member of staff, Christian, listened to my requirements, was attentive, clear and polite. I did not feel rushed when making decisions.
Company details
About Bayfields Opticians & Audiologists - Oxted
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
80 Station Rd East,, RH8 0PG, Oxted, Surrey, United Kingdom
- 01883 722808
Comprehensive eye tests
4.6
Excellent
31 reviews
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Wax Removal for a 90 years old
I am 90 years old. I recently went for ear wax removal at Bayfields in Oxted. I received excellent service. I was treated with kindness and courtesy. I highly recommend the staff in the Oxted branch. Thank you
25 November 2025
Unprompted review
Very good experience
Camilla the audiologist, was polite and efficient, clearly explained everything and answered my questions.
16 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very friendly and professional company
Very friendly and professional company. Would highly recommend Bayfields.
10 June 2025
Reply from Bayfields Opticians & Audiologists - Oxted
We're glad you found our staff professional and friendly. We really appreciate your positive feedback; it means a lot to us.
First class service
10 June 2025
Reply from Bayfields Opticians & Audiologists - Oxted
Thanks for your review. We appreciate your positive feedback and your recognition of our customer service.
Very welcoming and professional…
Very welcoming and professional opticians .
Easy to park nearby (free).
Staff are knowledgeable and friendly and they offer a very good service .
4 June 2025
Reply from Bayfields Opticians & Audiologists - Oxted
We're happy to hear that you found our opticians welcoming and professional. It's great to know you appreciated our knowledgeable and friendly staff and service!
Where are my hearing aids?
The audiologist said he was sending my hearing aids back because of software problems in February. He gave me temporary ones. I am still waiting FOUR months later in spite of telephoning three times and being assured by the (blameless) receptionist that things were in hand. I am not impressed.
4 June 2025
Reply from Bayfields Opticians & Audiologists - Oxted
We regret to hear about the delay and the inconvenience you've experienced. We appreciate you bringing this to our attention and will look into the matter with the Oxted practice to see how we can assist you.
Reply from Bayfields Opticians & Audiologists - Oxted
We're happy to hear that everything was seen to professionally and that our service was helpful. Thank you for your positive feedback!
I’ve used Bayfields for over 40 years…
I’ve used Bayfields for over 40 years and have never felt any reason to not be happy
However I just needed some updated reading g glasses and I had my own frames bought from Bayfields and only used for a few days while I was waiting g for a cataract op and the cost was £245 !!!!
I kept checking the price and I don’t understand how the cost was so astronomical !!!
Very concerned !!!
2 May 2025
Reply from Bayfields Opticians & Audiologists - Oxted
We appreciate your long-term patronage. We are sorry to hear about the unexpected cost of your new reading glasses. We aim to provide transparent pricing, and your concerns are important to us. Please feel free to contact your local Oxted practice so we can review the details of your purchase and address your concerns.
All the staff were very helpful and…
All the staff were very helpful and friendly. I was given time to get acquainted to my new contact lens, and all my questions were answered carefully and well.
14 May 2025
Clear guidance
Clear guidance, patient really nice people to deal with who know what they are talking about
10 May 2025
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