Optician is competent, effective and efficient. She gives good helpful advice. I feel confident in her abilities and safe when she is touching my eyelids/putting eye drops in when completing the eye t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delighted with the service and experience in store and the quality of my new Gucci glasses. Will be going back for a second pair. Monthly eye care package is great for a high prescription glasses and... See more
It was ok, but thought i was going to have a free EYE test turns out a full examination of the eye. And was told to have new eye glasses and sunglasses as my eyes diteriated with age and no t an eye... See more
Bayfields is my go to opticians! I am a regular customer; they know the history of my eyes and I am looked after by the team from the moment I enter their doors. My experience on the 4th February was... See more
Company details
About Bayfields Opticians & Audiologists - Clitheroe
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
11 Castle Street,, BB7 2BT, Clitheroe, Lancashire, United Kingdom
- 01200 423975
Comprehensive eye tests
4.8
Excellent
60 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Went in with a problem which was solved…
Went in with a problem which was solved that day, although I had to wait a few days for new lenses to come through. Not a problem there.
Sarah was excellent, very helpful, well informed and I had every confidence in her.
The rest of the staff are always pleasant and lovely to deal with
26 January 2026
Excellent service
23 January 2026
Very friendly staff although late in…
Very friendly staff although late in for my 1st eyetest appointment and seemed very thorough overall.
14 January 2026
Jill was very thorough & proficient
Jill was very thorough & proficient. She explained what she was doing and answered my questions.
9 January 2026
Excellent customer service
Excellent customer service , knowledgeable, friendly and informative.
A wonderful experience
Would recommend
8 January 2026
Always great service and friendly staff
22 December 2025
Excellent service yet again
Excellent post cataract check and eye test. Jill as always very friendly and professional. Steve explained the lens types without applying any pressure.
19 December 2025
Excellent from start to collection
Very helpful, great choice of frames, my glasses are the best I have ever had thank you !
16 December 2025
A kind and caring ophthalmologist (if that’s the correct title)
The lady who examined my eyes was very clear in her instructions and explained the results better than anyone I have seen before.
1 December 2025
Gill is wonderful
Gill is wonderful, explains everything and makes you feel totally at ease. Highly recommended
28 November 2025
Eye test
My eye test was very thorough and the procedure was explained at each stage. I was treated with respect and all the staff were most helpful.
Following my eye test, I was given a hearing test, so I only needed 1 visit.
17 September 2025
Unprompted review
Excellent customer service
I recently visited for an audiology test and ear wax removal and was very impressed with the experience. From the moment I arrived, the staff were friendly, welcoming, and put me at ease. The service was excellent — everything was explained clearly, so I knew exactly what to expect at each stage of the procedure. The audiologist took the time to answer my questions and provided helpful, informative advice about my hearing health. The whole process was carried out professionally and with great care, leaving me feeling reassured and well looked after. Highly recommended.
13 August 2025
Friendly and prompt welcome
Friendly and prompt welcome. Assisted with choice of frames. All sorted and out in 45 mins.very helpful.31
31 July 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.