Bauhaus in Ishjø is a place where you can always get professional help and advice. Staff cares about customers in a genuine way. Annie at cashier is a star super friendly ! Can’t recall a day without... See more
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Bauhaus in Ishjø is a place where you can always get professional help and advice. Staff cares about customers in a genuine way. Annie at cashier is a star super friendly ! Can’t recall a day without... See more
Company replied
cancel the order without notification I did not want to waste the time and leave this comment. But it kept sending me annoying emails requesting comment. It looks like they didn't know what happened... See more
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I went to Bauhaus in Gladsaxe to choose paint for both walls, wood panels and ceiling. I was super confused about colors, gloss, paint brands etc. however, Morten completely came to my rescue! With hi... See more
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A very big Thank You to Martin B from Bauhaus Næstved who, this afternoon helped us to buy an electric lawn mower. He was Super Helpful, knowledgeable, friendly & extremely polite. He even helped us t... See more
Company replied
Hos BAUHAUS får du Danmarks største udvalg, med prismatch og professionel service. På www.bauhaus.dk kan du shoppe døgnet rundt, og få dine varer sendt lige til din dør. Vi glæder os til at se dig hos www.bauhaus.dk
Written by the company

Hos BAUHAUS kan du være sikker på at få værdi for pengene og konkurrencedygtige priser.

Anelystparken 16, 8381, Tilst, Denmark
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I purchased the hedge trimmer on 26-08-2023 brand Stiga from bahaus tilst.
I have only used the machine for one day each summer over the past two summers, so it has seen very little use.
Unfortunately, the battery is now completely dead. The store has informed me that the battery is not covered under the warranty, even though the product was advertised with a 5-year warranty when I bought it.
It is very disappointing that the battery has failed after such limited use. In total, it has only been used for about two days, which suggests that the battery is of poor quality. I expected it to last much longer.
I paid more than half of the price of the machine for battery.
Awfull service

Reply from BAUHAUS Danmark
June 25th, 2026 I bought an expensive swimming pool in Bauhaus Tilst online. They took the money from my account, and I did not hear from them for 10 days. I called Monday 6th and Friday 10th of July, after 2 weeks of silence, to be informed that the product does not exist anymore, and that I will not get my money back now, but maybe next week. No apology, no compensation of any kind. Horrible service. I am utterly disappointed.

Reply from BAUHAUS Danmark
I went to Bauhaus in Gladsaxe to choose paint for both walls, wood panels and ceiling. I was super confused about colors, gloss, paint brands etc. however, Morten completely came to my rescue! With his great expertise in this field, he explained all the pros and cons of the different types of paint, and helped me make the right decision. Huge shoutout to Morten, for making my trip to Bauhaus much more pleasant than I would have been on my own! Always great to receive advice from people who knows their stuff and set aside time for advice instead of rushing. Looking forward to visiting again when I need paint and supplies for the rest of my renovation project!

Reply from BAUHAUS Danmark
Martin form Bauhaus Tilst, was beyond helpful when a Ruko lock had dismantled it self when mounting it. Nothing but good mood and an attitude of “ I think we can fix this” and in the end after almost 1 hour of trying it was fixed.
Good service……

Reply from BAUHAUS Danmark
Upon placing my order, the product was indicated as visible and in stock; however, it could not be located at the time of pickup.

Reply from BAUHAUS Danmark
I got help from Christian H, he was very polite and serviceminded. 10/10

Reply from BAUHAUS Danmark
köpte robotgräsklippare, riktigt kul att sitta och kolla i mobil appen när den klipper så fint!

Reply from BAUHAUS Danmark
Jimi helped me in Bauhaus perfect. I come from Holland and he did his best to help me out in English. Thank you for helping me.

Reply from BAUHAUS Danmark
Went to pick up something I ordered online and it went smoothly but I would suggest a ticket system to make 1st come 1st served work as I nearly lost my place in line, even though they saw I was there before some people. Other than that, the product was well packaged and I’m super satisfied.
Next time i might just buy in the store.

Reply from BAUHAUS Danmark
I have just been to BAUHAUS, and one of the employees was incredibly helpful. He took the time to cut a countertop for me and provided excellent service throughout. It was a very positive experience, and I really appreciate his friendliness and willingness to help. Many thanks for the great service! Tak Lasse

Reply from BAUHAUS Danmark
Do not have control of the supply chain in their online store. It seems they are just acting as a storefront for several products and it is the supplier that does all the work. This becomes bad when bauhaus does not care to update which products are still sold by the suppliers. Marketing, selling, charging and providing reciept fpr a product that cannot be sold is not good business practise. The kicker is not to kotify the customer before a week elapsed.

Reply from BAUHAUS Danmark
Professional customer service. They can answer any question.

Reply from BAUHAUS Danmark
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