Bathshop321 Reviews 3,679

Great company to deal with.
Excellent price, excellent communications and a really professional delivery partner - Robert Lee.
Top quality companies shine though and I would buy from Bathshop321 again and recommend them to friends to family.
Thank-you.

Extremely helpful on tele sales and they made every effort to get the product to me as quickly as possible.

I initially had a misunderstanding which was on my part but once resolved Bath321 were professional and resolved my issue swiftly
I do recommend Bath321

Use you guys all thr time
Fairly priced
Good to deal with
Quick delivery times

They made my buying experience an enjoyable one. Our sales guy Mike, went beyond my expectations with the sale and correcting an issue with missing stock. I will definitely shop there again.

2 Stars -Excellent service. Very quick delivery But, not helpful with a scratched bath panel when we unpacked it and contacted them. Suggested rinsing it or t cut but did say send more photos as the scratch was unclear by sight on the picture. We have sent more and explained it’s clearly a scratch. But heard nothing back yet.
4 stars - re-reviewed
They have responded and a new panel is coming out tomorrow. They said they couldnt see the damage before. But asking us to use t cut isnt great. Would use again as better response in the end.
Further review information- finally on our fourth panel, we have one that is up to standard and not scratched.

Item arrived on time. Very pleased with the phone service and the items purchased. I purchased over the phone as i had some questions - excellent customer services - definitely use them again.

Very helpful and found us some really good bargains. Was half the price of a previous quote for a full bathroom and shower.

Great Company

Service in the showroom was excellent and product is also excellent.

Knowledgeable staff, great choice of products, good value

Helpful advice when choosing the various items. Very plesed with the quality of the products

It was a welcome change for someone to call you back when they say they will, and to offer the help you need. Great service.

Overall a brilliant service. We had requested a delayed delivery date of 20th September 2023 to suit a planned holiday. All items were delivered on the agreed date and when examined were in good condition apart from a wall cabinet with finish blemishes on the internal surfaces. Having contacted Customer Services immediately they arranged for a replacement unit (this one was fine) to be delivered on Friday 22nd September 2023 and the defective unit to be collected at the same time.

All in all a very good service and great Customer Support.

Excellent customer service.
Lots of choice at the showroom.
Fast, efficient delivery.
Will definitely use Bathshop321 again.

A really helpful team of people to guide me in buying what I needed, and delivery on the day stated and spot on time. A well organized company ,really satisfied purchase. Well done Bathshop 321.

Fantastic service and delivery