Easy navigation of the website, which led me to the correct shower parts as I could only remember the make of my shower valve. Good information and excellent diagrams with detailed measurements.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Needed part for kitchen tap. searched their website found what I required, ordered and payed for on line . Part arrived at my address in two days after order by 24 hour tracked Royal Mail service pa... See more
Company replied
I needed replacement parts for an old tap. The maker couldn’t help. Went to these guys and they were great. Fast, informed, sent me a possible replacement. Didn’t fit, so went back, same quick and hel... See more
Company replied
Very quick delivery and was very well packaged. I chose Bathroom Spare Parts because their competitors’ websites were very unclear. Whilst Bathroom Spare Parts’s website gave me great confidence tha... See more
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Company details
Written by the company
Bathroom spare parts is the UK's largest supplier of replacement parts for your bathroom. With accounts with all major manufactures, we are here to find your replacement part. If you are unsure of what bathroom part you require just email us a picture and we will be happy to help. We sell genuine manufacture parts for most of the manufactures across the world and if they are not on our list we will still try to help you.
Contact info
Unit 2, Haselmere Industrial Estate, Charlton Mead Lane,, EN11 0DJ, Hoddesdon, United Kingdom
- 02039409330
- sales@bathroomspareparts.co.uk
- www.bathroomspareparts.co.uk
4.8
Excellent
32K reviews
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Sam was really helpful in finding the…
Sam was really helpful in finding the correct replacement toilet for us. I contacted them via the website chat, it was quick and went straight through to one of the team rather than a robot . .super helpful!
19 October 2026
Unprompted review
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're delighted to hear that Sam was able to help you find the correct replacement toilet. We know how important it is to get the right advice, especially when choosing replacement bathroom products. Our live chat is there to provide quick, helpful support from our knowledgeable team, so it's great to hear you appreciated speaking directly with a real person. We'll be sure to pass your kind words on to Sam. Thanks again for choosing us!
Good clear photos of goods
Easy to order, goid description and clear photos of goods so I could see exactly what I was buying. Fast delivery. Thanks so much.
15 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're delighted to hear that you found our product descriptions and photos clear and helpful, making it easy to choose exactly what you needed. We work hard to make ordering spare parts as straightforward as possible, so it's great to know everything went smoothly and your order arrived quickly. We really appreciate your kind words and look forward to helping you again in the future!
Great service
Originally gave 3 stars, part arrived broken. Might have survived the journey better if packed in a cardboard box rather than just bubble wrap. Replacement was sent out in a box this time and arrived intact. Many thanks for great service. 5 stars.
19 October 2026
Reply from Bathroom Spare Parts
Thank you for your feedback. We're very sorry to hear that your order arrived damaged and sincerely apologise for the disappointment and inconvenience caused. We appreciate your comments regarding the packaging and will certainly take these on board. Could you please email us at orders@bathroomspareparts.co.uk with your order number and a few photos of the damaged item and packaging? This will help our team investigate what happened and get the issue resolved for you as quickly as possible. We appreciate your patience and look forward to putting things right.
Gets the job done
Took a while to find replacement to old part I required, but BSP had it and at a fair price and delivered promptly. Such a handy service.
12 October 2026
Reply from Bathroom Spare Parts
Thank you for taking the time to leave us such a positive review! We're really pleased we could help you track down the replacement part you needed, especially after you'd spent some time searching for it. We know how frustrating it can be to find spare parts for older products, so it's great to hear we had exactly what you were looking for at a fair price. We're also glad your order arrived promptly. Thanks again for choosing BSP, and we hope we can help you again in the future!
Fab service thanks
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely feedback! We're delighted to hear you were happy with our service. We really appreciate you taking the time to leave us a review and hope we can help you again in the future. Thanks for choosing BSP!
Excellent service - Very helpful.
Such a great experience.
Sent through an enquiry, via email. Part was identified. It was in stock & shipped within a few days.
Excellent service.
Many thanks
14 October 2026
Reply from Bathroom Spare Parts
Thank you for your fantastic review! We're so pleased to hear that our team was able to identify the correct replacement part from your email enquiry and get it dispatched to you promptly. We know how important it is to find the right spare part without unnecessary hassle, so it's lovely to hear that you found the whole experience straightforward and helpful. We really appreciate your kind words and look forward to helping you again in the future!
Reply from Bathroom Spare Parts
Thank you for your kind review! We're really pleased to hear that you found us easy to deal with. We aim to make purchasing replacement parts and spares as simple and straightforward as possible, whether for trade or domestic use. We appreciate your support and hope we can help you again in the future!
Easy to use website with all required…
Easy to use website with all required information. Good prices and quick delivery of the required parts.
15 October 2026
Reply from Bathroom Spare Parts
Thank you for taking the time to leave us such a positive review! We're delighted to hear that you found our website easy to navigate, with all the information you needed to order the correct replacement parts. It's also great to know that you were happy with our competitive prices and speedy delivery. We really appreciate your support and look forward to helping you again in the future!
The correct spare and great service
The correct spare, delivered quickly made the repair easy. Also called with a query when fitting and the advice given sorted the issue straight away so was grateful for their knowledge. Great service
13 October 2026
Reply from Bathroom Spare Parts
Thank you for your fantastic review! We're delighted to hear that the replacement spare part arrived promptly and made your repair straightforward. It's especially pleasing to know that our team was able to help with your fitting query and provide the advice needed to resolve the issue straight away. We pride ourselves on offering not just quality spare parts, but knowledgeable and helpful customer service too. We really appreciate your kind words and hope we can assist you again in the future!
Ordered and delivered with no fuss
Ordered and delivered with no fuss. Excellent service! thank you.
15 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're delighted to hear that ordering was straightforward and your delivery arrived without any fuss. Making it easy for our customers to find and receive the spare parts they need is exactly what we aim for. We really appreciate your kind words and hope we can help you again in the future!
Excellent speedy service
14 October 2026
Reply from Bathroom Spare Parts
Thank you for your great review! We're delighted to hear you were pleased with our speedy and efficient service. We always aim to make ordering spare parts as quick and hassle-free as possible. We really appreciate your feedback and look forward to helping you again in the future!
Shower enclosure part
It was very easy to find the part I needed on the website. Delivery was very quick the following day.
15 October 2026
Reply from Bathroom Spare Parts
Thank you for your positive review! We're really pleased to hear that you found it easy to locate the correct shower enclosure spare part on our website and that it arrived the very next day. We know how important it is to get replacement parts quickly, so it's great to hear everything went smoothly. We appreciate your feedback and hope we can help you again in the future!
Prompt service and kept me informed…
Prompt service and kept me informed throughout. The part fitted perfectly.
15 October 2026
Reply from Bathroom Spare Parts
Thank you for your kind review! We're delighted to hear that you were pleased with our prompt service and communication throughout your order. It's especially good to know that the replacement part fitted perfectly. We always aim to make finding and ordering spare parts as straightforward as possible, while keeping our customers informed along the way. We really appreciate your feedback and hope we can help you again in the future!
Quick and everything’s in order
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your kind review! We're delighted to hear that you received a quick and efficient service and that everything was as expected. We really appreciate your custom and look forward to helping you again in the future!
Good website and easy to order
Good website and easy to order. Product arrived securely packaged and would recommend to anyone
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're pleased to hear that you found our website easy to use and the ordering process straightforward. It's also great to know your order arrived safely and securely packaged. We really appreciate your recommendation and look forward to helping you again in the future!
End of leak. Items delivered as ordered ans very…
Items delivered as ordered ans very quickly
9 October 2026
Reply from Bathroom Spare Parts
Thank you for your positive review! We're delighted to hear that your order arrived quickly and that everything was delivered exactly as expected. We always aim to provide a fast, reliable delivery service, so it's lovely to know we met your expectations. We really appreciate your custom and look forward to helping you again!
These guys are great to deal with
These guys are great to deal with. I accidently ordered the wrong parts, when I rang them to explain the situation it all got resolved very quickly. After a few emails and photos the correct parts were identified and ordered in about an hour.
Excellent customer service.
15 October 2026
Unprompted review
Reply from Bathroom Spare Parts
Thank you for your fantastic review! We're really pleased to hear that our team was able to quickly resolve the issue and help you identify the correct parts. We know how frustrating it can be when the wrong parts are ordered, so we're glad we could make the process as straightforward and hassle-free as possible. Providing helpful advice and excellent customer service is always our priority. We really appreciate your kind words and look forward to helping you again in the future!
Brilliant service arrived on time had…
Brilliant service arrived on time had it fitted in 5 minutes
12 October 2026
Reply from Bathroom Spare Parts
Thank you for your great review! We're delighted to hear that your order arrived on time and that you had everything fitted in just five minutes! It's always good to know when things go smoothly from ordering through to fitting. We really appreciate your feedback and look forward to helping you again in the future!
Excellent.
Good prices, great online chat and phone support from real people with real expertise to help me get the product I needed, quickly. Super-fast delivery and personal service. Strong recommendation.
14 October 2026
Reply from Bathroom Spare Parts
Thank you for such a fantastic review! We're really pleased to hear that you found our prices competitive and that our team was able to provide the expert advice and personal service you needed, both online and over the phone. We pride ourselves on having knowledgeable, approachable staff who are always happy to help customers find the right products. It's also great to know your order arrived so quickly. We truly appreciate your recommendation and look forward to helping you again!
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