Barrhead Travel  Reviews 

57,741
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 11,074 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently highlight the staff members for being extremely helpful, friendly, and highly knowledgeable when planning holiday trips. Reviewers consistently note that the overall booking process is seamless, remarkably efficient, and well-organized from start to finish. Some reviewers were happy with bespoke holiday packages carefully tailored to meet their specific personal requirements. Some people were satisfied with flexible arrangements conducted smoothly either in local branches or conveniently over the phone. Many reviewers truly appreciate the continuous communication and helpful updates provided by dedicated advisors throughout the entire planning stage.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable when planning holidays.... See more

Holidays

Clients share positive opinions on holidays, noting that staff are consistently friendly, knowledgeable, and... See more

Service

Customers had positive experiences with service, noting that staff go above and beyond to provide helpful,... See more

Booking process

People report positive experiences with the booking process, frequently praising the knowledgeable and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the friendly, knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked our Canadadian Rockies and Alaska cruise trip through Rachel at the Dundee Branch. Rachel has been super helpful, knowledgeable and efficient - nothing has been too much trouble for her even... See more

Rated 5 out of 5 stars

Very friendly staff, knowledgeable and very helpful. Good advice regarding using their agent for private transfers, who were very competitive and on time for both transfers. Don’t normally use travel... See more

Rated 5 out of 5 stars

Absolutely amazing staff/service. Emma and Ange kept in constant contact throughout. Not the first time we’ve used them and it certainly won’t be the last. This team make booking holidays seamless... See more

Rated 5 out of 5 stars

All the staff at Barrhead travel, Isle of Wight, are amazing, so helpful, their knowledge of the places to visit are so helpful when trying to book a holiday, nothing is too much trouble! Special shou... See more


Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Flights Search Site
  4. Travel Aggregator

Written by the company

Barrhead Travel is no ordinary travel agent. With a UK-wide network of 70 locations and 45 years of experience in the travel industry, it’s no wonder we’ve been voted the UK’s number-one travel agent for the past seven years. Fully ABTA Bonded and ATOL Protected.


Contact info

4.9

Excellent

TrustScore 5 out of 5

58K reviews

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4.9

All reviews

(57,741)

11,052 reviews in the last 12 months

Write a review
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Rated 5 out of 5 stars

Booked holiday this year at Barrhead…

Booked holiday this year at Barrhead Travel at Silverburn Glasgow was very pleased with service received from Jennifer who looked after our booking.After returning from a fab holiday this year we booked next years holiday again with Barrhead Travel. Margaret and Fraser could not have been more helpful on securing our next holiday and making sure we were happy
I have no hesitation on recommending Barrhead Travel
for your holidays

15 September 2026
Rated 5 out of 5 stars

Barrhead Travel Gordon St…

Barrhead Travel Gordon St are very helpful, Jacqueline Dean's customer service is second to none, she arranged our holiday to Disneyland Paris for my whole family but due to a family illness 2 of us had to cancel and her help with the cost breakdown etc for our insurance company her help was exceptional. And now for our upcoming holiday she had arranged everything again. I will definitely go back to her

4 September 2026
Rated 5 out of 5 stars

Lovely agent

Lovely agent, helped is with all the things we needed etc. Katie was so pleasant it was a joy to have her help us with all aspects of our booking. Diane was also very helpful with our currency.

16 September 2026
Rated 5 out of 5 stars

Mandi was very helpful

Mandi was very helpful, couldn't do enough to advise and price as our group was not straight forward. Always returned calls/ messages in a timely manner, highly recommend

8 September 2026

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