We booked our Canadadian Rockies and Alaska cruise trip through Rachel at the Dundee Branch. Rachel has been super helpful, knowledgeable and efficient - nothing has been too much trouble for her even... See more
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Review summary
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Reviews shaping this summary
Very friendly staff, knowledgeable and very helpful. Good advice regarding using their agent for private transfers, who were very competitive and on time for both transfers. Don’t normally use travel... See more
Absolutely amazing staff/service. Emma and Ange kept in constant contact throughout. Not the first time we’ve used them and it certainly won’t be the last. This team make booking holidays seamless... See more
All the staff at Barrhead travel, Isle of Wight, are amazing, so helpful, their knowledge of the places to visit are so helpful when trying to book a holiday, nothing is too much trouble! Special shou... See more
Company details
Written by the company
Barrhead Travel is no ordinary travel agent. With a UK-wide network of 70 locations and 45 years of experience in the travel industry, it’s no wonder we’ve been voted the UK’s number-one travel agent for the past seven years. Fully ABTA Bonded and ATOL Protected.
Contact info
Libertas House, 39 St. Vincent Place, G1 2ER, Glasgow, United Kingdom
- 0330 094 8364
- supportteam@barrheadtravel.co.uk
- www.barrheadtravel.co.uk
4.9
Excellent
58K reviews
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Really good experience when booking
Really good experience when booking, given honest advice and let me choose extra but not pushy trying to get add ons. Even when first agent was off other staff very very happy to help.
10 September 2026
All staff at the Widnes store are…
All staff at the Widnes store are superb.Friendly,knowledgeable and ultra efficient.Nothing is too much trouble. Also they will find you the best itineraries and deals.No pressure to take any particular company.
17 September 2026
Great service and very helpfull as always
Always use Barrhead for our holidays. Staff very friendly and always patient and helpfull
17 September 2026
Customer service is always great at…
Customer service is always great at port Glasgow, Leanne is fantastic and always helps us pick the right destination and hotel, thank you so much
3 September 2026
Michelle helped us book our next…
Michelle helped us book our next holiday to Florida, very helpful and kept us upto date with everything and did us a great deal on the package
2 August 2026
Friendly Helpful Staff
I have booked a few holidays at Barrhead Travel at Glasgow Fort. I usually deal with Kara and Zoe, who are always friendly and helpful.
9 September 2026
Polite & very decent approach to me.
10 September 2026
Sean was very helpful and knowledgeable…
Sean was very helpful and knowledgeable As always the service from Barrhead is 1st class
9 September 2026
Excellent customer service
James is so attentive and provides an excellent level of customer service. We are very excited for our upcoming holiday. I look forward to contacting James for our next trip.
17 September 2026
I just told the guy what I wanted and…
I just told the guy what I wanted and he found the ideal holiday right away.
10 September 2026
Chloe was very efficient when dealing…
Chloe was very efficient when dealing with us and answered all our queries easily.
16 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Tremendous effort from the staff they…
Tremendous effort from the staff they managed to book me the holiday we wanted 2 days before we went.
Thank you
16 September 2026
Reply from Barrhead Travel
We're so glad our team could secure your holiday just in time. We truly appreciate your kind words and positive feedback!
Got a good deal on my cruise staff…
Got a good deal on my cruise staff where great and very helpful
16 September 2026
Lovely member of staff
Lovely member of staff. Chose her because she took the yome to look up and smile as soon as we entered the shop. Super helpful and patient. Top marks.
16 September 2026
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