We previously had flooring from them and had a pack left over si made sense emeto use that and buy more for a second toom. The showroom staff were very helpful working out exactly how much needed... See more
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Review summary
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I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm... See more
Bamboo is a sustainable material and we have done several eco houses in tiger bamboo flooring and bamboo parquet flooring. Bamboo is 2 x harder than oak and the product is solid wood so can be sanded... See more
This will be the 3rd time ( and second house ) I've used bamboo flooring company to order engineered parquet. It's beautiful, hard wearing , easy to lay and a cinch to look after. If you're wonderin... See more
Company details
Written by the company
The Bamboo Flooring Company, established in 2004, is a UK distributor and retailer based in Leicestershire. The company supplies solid, strand-woven, and engineered bamboo flooring, alongside Hempwood, matching profiles, and general wood floor care products. As a direct importer, the business serves residential and commercial markets across the UK mainland. Our extensive product range includes solid, strand-woven, and engineered bamboo flooring, alongside innovative Hempwood® options. We provide various installation profiles, including Tongue & Groove and Uniclic® systems, available in distressed, matt, and satin-matt lacquered finishes. To complete your installation, we stock compatible underlays, solid bamboo profiles such as skirting and stair nosing, and adhesives from trusted brands like Sika and Elka. For long-term maintenance, we supply general wood treatments from Bona. We offer free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our 1300ft² warehouse, free flooring samples, and a price match guarantee. Many of our bamboo products carry full 100% FSC® certification (FSC-C109654). Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.
Contact info
Unit 5 Euston Street, LE2 7ST, Leicester, United Kingdom
- 01162741050
- customerservices@bambooflooringcompany.com
- www.bambooflooringcompany.com
4.8
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Would recommend Bamboo flooring co...
Bought some specialist floor cleaning products - reasonable prices, good stock, wide range and arrived quickly. Would recommend.
14 July 2026
The bamboo flooring is finished and…
The bamboo flooring is finished and looks amazing. I know how hard wearing it is as this is our second bamboo floor. The only concern I have is your return system is poor.
6 July 2026
How it should be done
Great communication and made absolutely sure I got what I needed despite many obstacles being put in our way. Recommended.
6 July 2026
Flooring came damaged
Flooring came damaged. Our carpenter had to navigate using the plants of wood that were not damaged to ensure the flooring looked ok. Disappointed that there was no offer of compensation even though I showed photo evidence of the damaged planks.
13 July 2026
Reply from Bamboo Flooring Co
Sorry again for your flooring arriving damaged. You sent over photos to us showing minor damage to the back of one board. I replied to you offering a replacement plank but you've not replied to us. Please let us know and we'll ship this out ASAP. We replace any damages, we don't offer "compensation" as this doesn't fix the damaged plank.
Still waiting for the product a week…
Still waiting for the product a week after ordering (1-3 days delivery). To be fair to Bamboo the issue is with Evri, the carrier they use, which is why this is 2 not 1 star. But I can’t rate a product I haven’t received…
9 July 2026
Reply from Bamboo Flooring Co
Sorry you've not received your cleaner yet, I see that you've arranged for this to be collected from your local post office, this can unfortunately delay the delivery by a couple of days but it should've been there by now, I've messaged them for an update and I will email once I get a response.
Great company to deal with
Great company to deal with. Item delivered promptly. Good customer service!
8 July 2026
Great products
Great products, great service, fast delivery, when contacted customer service to get an update on order they resolved straight away, thank you
7 July 2026
I asked for samples to be sent FOC
I asked for samples to be sent FOC - which was no problem they then emailed to see if I needed further assistance etc. When I explained that this was for a cost finding exercise as we were in the middle of purchasing a property but had no dates etc they were still more than happy to help as and when needed in the future.
6 July 2026
Prompt and reliable
Prompt and reliable, the purchase fitted the description perfectly, carefully packaged! Hat off
24 June 2026
I ordered two different colour flooring
I ordered two different colour thresholds with the flooring i ordered they phoned up to make sure i had not made a mistake with my order, i hadn't one was too mach an existing flooring upstairs and the other one was to match the flooring i just ordered. the only downside is THE DELIVERY COMPANY they use. The company they use did not deliver my order in one go they took two days to deliver the whole lot. It was not a big order i only had seven parcels. Bamboo Flooring Company I have no problem in giving them five stars, the delivery company on the other hand one star. My advice to the Bamboo company is to find another delivery service because at the moment that's what's letting the company down.
2 July 2026
Very helpful staff
Very helpful staff. Very good product knowledge - guided us in our selection to fit our requirements
1 July 2026
Easy to install looks great
The flooring looks gorgeous and the installer found it quick and easy to put down. I'm very pleased with it
22 June 2026
Just perfect from the changes we had to…
Just perfect from the changes we had to make to delivery date to the actual date and the flooring us fabulous.
30 June 2026
Great service
Great service, samples requested and dispatched immediately. Have previously purchased their bamboo flooring- Top quality!!
25 June 2026
Great product
Parcel came when they said it would. Product easyvto use and made a noticeable difference to my floor.
25 June 2026
Quality product with no surprises
Quality product with no surprises. Quick and effective delivery.
18 June 2026
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