I bought my son’s Procaliber 8 from Hackney recently, and after looking at Balfes online I was impressed with the range and choice of products, many of which were actually in stock. The website is e... See more
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I’m a professional bike fitter and regularly send clients to Balfe’s in Hackney. The staff are great, good range of bikes often at discounted prices. For cyclists who are not very confident at riding... See more
When I first visited the shop 3 years ago because I got a puncture, I was served by a sexist guy who told me “you should carry a puncture repair kit even if it doesn’t go well with your outfit”. I’m... See more
Company replied
Bought my Brompton from here in April. Had to get a puncture fixed and the tyres changed last week at short notice following an accident/running over glass bottle. Really impressed with knowledge and... See more
Company replied
Company details
About Balfe's Bikes - Hackney
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
164-167 Mare Street, Hackney, E8 3RG, London, England, United Kingdom
- 020 38331544
4.4
Excellent
609 reviews
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Brilliant service
Brilliant service, had my bike back good as new and quickly! They did some extra work that wasn't quoted and gave it to me for free as well. Very friendly service.
22 October 2025
Reply from Balfe's Bikes - Hackney
We appreciate you taking the time to leave us this positive feedback. We are so glad our Hackney staff were helpful and polite for you! Kind regards, Balfes Bikes
Reply from Balfe's Bikes - Hackney
We appreciate you taking the time to leave us this positive feedback. We are so glad our Hackney staff were helpful and polite for you! Kind regards, Balfes Bikes
Balfe’s hackney are the bees knees
Balfe’s hackney are the bees knees! I came in with a tricky problem that so many other bike shops said they couldn’t help me with and here it was no problem. Mike the mechanic in particular was so kind and really solved a problem for me! I’m so grateful.
20 October 2025
Reply from Balfe's Bikes - Hackney
We appreciate you taking the time to leave us this positive feedback. We are so glad Mike was able to help you out. Kind regards, Balfes Bikes
Reply from Balfe's Bikes - Hackney
We're glad you found our service and customer service cin our Hackney store great. Thanks for your feedback; it means a lot to us. Kind regards, Balfes Bikes
Helpful and friendly staff
Staff really helpful and friendly. Nothing too much trouble.
10 October 2025
Reply from Balfe's Bikes - Hackney
We appreciate you sharing your experience with our Hackney team! We're so glad our staff were helpful and friendly, and went the extra mile for you. Kind regards, Balfes Bikes
Boxing a bicycle
Most helpful and pleasant staff.They did a great job boxing my touring bicycle and even helped me bring it to my apartment 500m away.
Top marks to everyone
9 October 2025
Reply from Balfe's Bikes - Hackney
We appreciate your high rating! We are so glad that our Hackney staff were helpful and made your experience a positive one. Thank you for your feedback. Kind regards, Balfes Bikes
Great service
7 October 2025
Reply from Balfe's Bikes - Hackney
Thank you for your kind words! We’re so glad to hear you were happy with our Hackney Team's service. Your support means a lot to us, and we’re always here if you need anything in the future. Kind regards, Balfes Bikes
Excellent service
Excellent service, advise very well. My son is really happy with his price.
30 September 2025
Reply from Balfe's Bikes - Hackney
We appreciate your positive feedback! We're so glad that you found our Hackney store's service excellent and their advice helpful for your son's purchase. Kind regards, Balfes Bikes
Made it nice and easy for me to order…
Made it nice and easy for me to order my Scott Ebike
28 September 2025
Reply from Balfe's Bikes - Hackney
We're happy to hear that ordering your Scott Ebike was nice and easy! Thank you for your positive feedback about our Hackney team; we appreciate it. Kind regards, Balfes Bikes
Excellent service all around
Excellent service all around, really knowledgeable and friendly staff. Quality work and fast turnaround. Highly recommended!
14 September 2025
Reply from Balfe's Bikes - Hackney
We appreciate your recommendation and are happy you found our Hackney staff knowledgeable and friendly. We're glad you valued the quality and fast turnaround of our service! Kind regards, Balfes Bikes
Great service
Great service. Team were super helpful and transparent with pricing the whole way.
17 September 2025
Reply from Balfe's Bikes - Hackney
We appreciate your positive feedback! We're happy to hear that our Hackney team was super helpful and transparent with pricing. Kind regards, Balfes Bikes
Really helpful with a great selection…
Really helpful with a great selection of bikes.
10 September 2025
Reply from Balfe's Bikes - Hackney
We're happy to hear that our bike selection and assistance from our Hackney Team was helpful to you. Thank you for your positive feedback; it means a lot to us. Kind regards, Balfes Bikes
I wish I remember his name .
The Guy who helped me was amazing I wish I remember his name .
4 September 2025
Reply from Balfe's Bikes - Hackney
We're so happy to hear that you had such a positive experience in our Hackney store. We appreciate you taking the time to leave us this great feedback! Kind regards, Balfes Bikes
The store staff were friendly and…
The store staff were friendly and knowledgeable. We walked in off the street and walked out with a new Trek bike and padlock
8 September 2025
Reply from Balfe's Bikes - Hackney
We're happy to hear that our Hackney staff provided you with such a positive and helpful experience! Thank you for choosing us for your new Trek bike and lock. Kind regards, Balfes Bikes
Good communication and customer…
Good communication and customer service, could have been better if I was greeted as soon as I entered - had to identify a free member of staff
8 September 2025
Reply from Balfe's Bikes - Hackney
We're happy to hear that you received good communication and customer service. We will address your waiting experience upon arrival, and we appreciate your feedback. Kind regards, Balfes Bikes
NO NONSENSE CUSTOMER SERVICE
NO NONSENSE, HONEST, APPROACH TO CUSTOMER SERVICE. THATS WHAT KEEPS ME COMING BACK.
JT
E5
11 September 2025
Reply from Balfe's Bikes - Hackney
We appreciate your continued patronage and value your feedback. We're happy to hear that our straightforward approach to customer service resonates with you. Kind regards, Balfes Bikes
Very helpful advice given to me on bike…
Very helpful advice given to me on bike lights.
8 September 2025
Reply from Balfe's Bikes - Hackney
We're happy to hear that our Hackney team's advice on bike lights was helpful! Thank you for sharing your positive experience with us. Kind regards, Balfes Bikes
The helpfulness and knowledge of the…
The helpfulness and knowledge of the staff was outstanding. It was great talking to, and being advised by staff that knew their stuff. In the end I am very happy with my bike.
5 September 2025
Reply from Balfe's Bikes - Hackney
We're happy to hear that our Hackney staff's knowledge and helpfulness stood out to you! We're glad you are happy with your bike and appreciate your positive feedback. Kind regards, Balfes Bikes
Excellent experience
Very good website, very good service in the Hackney shop, quick delivery.
30 August 2025
Reply from Balfe's Bikes - Hackney
We're happy you had a great experience with our website, Hackney shop service, and fast delivery. Thank you for your very positive feedback! Kind regards, Balfes Bikes
The shop staff are always on point and…
The shop staff are always on point and there knowledge is 💯 so very happy to shop there.
28 August 2025
Reply from Balfe's Bikes - Hackney
We're happy to hear that our Hackney staff's knowledge and service met your expectations. Thank you for taking the time to share your positive experience with us! Kind regards, Balfes Bikes
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