Fantastic price but, above all else - fantastic service. Ordered three bikes online for myself, my wife and our daughter. Initially discovered Balfe's purely as the price couldn't be beaten.... See more
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Such a great company, not only do they have all the best equipment for you, they have a great team that help you navigate what seems to be a sea of information. Breaking everything down, knowing what... See more
Great communication and fast service. I ordered a bike via Cycle to Work, was able to put a refundable deposit on the one I wanted to hold it until the paperwork and payments had gone through by my em... See more
Excellent staff. Excellent range of products. Great showrooms. Great prices. Would be 5 stars if Gatwick had a customer toilet. Espexially important if MAMILs or MAWILs are visiting!
Company details
About Balfe's Bikes - Gatwick Home Delivery
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, United Kingdom
- 020 4506 3856
4.6
Excellent
8K reviews
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Awesome products and service!
I have great confidence whenever I shop with Balfe’s Bikes as I know they stock quality products for all my cycling needs. Great service from the Balfe’s Bikes team. Thank you!
25 September 2026
Ordered Friday night built and…
Ordered Friday night built and delivered by Wednesday 9am great service
29 September 2026
My third bike from Balfes
My third bike from Balfes, keep going back as the delivery experience is fantastic, as is the service!
16 September 2026
Purchased twice from BALFE’S and had to…
Purchased twice from BALFE’S and had to wait ages for delivery on both occasions
26 September 2026
Great price quick delivery
I ordered a Bosch charger, the price was the best anywhere around and the delivery was quick. Really pleased. Thanks.
24 September 2026
Quality product at amazing price
Quality product at amazing price, delivery and communication was also great 🙌
16 September 2026
Good price and arrived on time
22 September 2026
Great delivery and customer service…
Great delivery and customer service when purchasing accessories online.
24 September 2026
Buying a bike from this company was a…
Buying a bike from this company was a pleasure and they were very good at keeping me updated with emails at every step of the way.
23 September 2026
Delivery delays.
No delivery a week passed due time. Chased Balfes who admitted a very common component (a shifter cable), was not available. Agreed to delete this item as the other purchase - a saddle bag was urgently needed. This item eventually arrived nearly a week later. Apart from the prompt refund, not a satisfactory service. Communication could be better.
27 September 2026
Very fast delivery and returns process
Very fast delivery and returns process. Good prices and the items received were well packaged. This was my first time ordering from Balfes but it won’t be my last.
27 September 2026
Excellent staff and range of products
Excellent staff. Excellent range of products. Great showrooms. Great prices. Would be 5 stars if Gatwick had a customer toilet. Espexially important if MAMILs or MAWILs are visiting!
24 September 2026
Super quick delivery
I needed a specific pannier rack urgently. Balfe’s bikes had it in stock and made sure it was delivered to me super quickly. Thank you 🙏.
26 September 2026
All good
All good. Great communication, great bike and kit at really competitive prices.
26 September 2026
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