The gift "Gold Tower" was bascially as it said it would be, but if im honest i didnt think the presentation was spectacular inside the boxes, and i was also very unimpressed that my best friends didnt... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The experience of ordering went through the third time. I had placed the first 2 with no feedback from my bank or PayPal. Fortunately, my 95 year old mother was prepared for a week of snow and recei... See more
Company replied
I am very thankful to have the opportunity to send my son a cake across the country for his birthday! It arrived on the expected day, which was so nice. I am not sure of the taste, my son just said it... See more
Company replied
Everything went well and was priced fairly, my only complaint was by the time my cake arrived the frosting and sides were smushed, which I assume is on the delivery driver’s part, but from what I coul... See more
Company replied
Company details
Information provided by various external sources
For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!
Bake Me A Wish! Gourmet Bakery Gifts
Written by the company
- Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!
On Time Delivery Guaranteed!
Have your cake and eat it too!
We'll have your cake or gift arrive on the date you select!
Contact info
303 5th Avenue, STE 2001, 10016, New York
- 888-YUR-WISH
- customercare@bakemeawish.com
- www.bakemeawish.com
3.8
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My son lives in another state and he is…
My son lives in another state and he is on hospice and I couldn't be with him on his birthday. German chocolate is his favorite cake. He was surprised and told me the cake was delicious. He said he ate the whole cake in matter of a few days. So glad I choose your bakery. Thank you for making his day special.
12 June 2026
Unprompted review
Reply from Bake Me A Wish
Hi Cheryl,
Thank you so much for sharing this with us. We’re truly honored that you chose Bake Me A Wish for such a meaningful birthday, especially when you couldn’t be there in person. Knowing that the German Chocolate Cake brought your son joy and comfort, and that he truly enjoyed it, means more to us than we can say.
We’re grateful to have played a small part in making his day special and appreciate you trusting us with something so important.
Customer Care
Bake Me A Wish!
Excellent product, even better service
Bake Me A Wish is fantastic. We have used them for several years, for everything from birthday cakes for remote team members, to client gifts, post-surgery 'get well' surprises and more. They've got a wide range of products available (something for everyone) and seem to be one of the few companies that can truly deliver baked goods reliably on an overnight basis. They stand behind their product and we have been very pleased every time. Can't recommend them highly enough.
11 June 2026
Unprompted review
Reply from Bake Me A Wish
Hi Adrienne,
Thank you for your incredibly kind words and continued support over the years. We’re honored to be your go‑to for everything from team celebrations to thoughtful client and personal gifts.
It means so much to hear that our variety, reliability, and service have consistently met your expectations. We truly appreciate your trust and recommendation and look forward to continuing to help you celebrate and care for others through thoughtful gifting.
If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish.
Customer Care
Bake Me A Wish!
The cake wasnt as big i thought it…
The cake wasnt as big i thought it would be for the price.
18 June 2026
Unprompted review
Reply from Bake Me A Wish
Hi Carol,
Thank you for your feedback. We understand your concerns regarding size and value perception and are sorry to hear the cake was smaller than you expected.
We always want our products to meet expectations and appreciate you taking the time to share your experience. Your comments help us better understand how customers feel about our offerings.
Customer Care
Bake Me A Wish!
Fast & easy ordering
Fast & easy ordering. Quick delivery on the date selected. Well packaged with care.
17 June 2026
Unprompted review
Reply from Bake Me A Wish
Hi Lainie,
Thank you for your kind feedback. We're so happy to hear that the ordering process was fast and easy and that your gift arrived on the selected date.
It's also wonderful to know everything was carefully packaged and delivered with the quality and attention we strive for. We truly appreciate your support and are honored to be part of your special occasions.
If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish.
Customer Care
Bake Me A Wish!
Avoid at all cost
Avoid at all cost! Tried to use them for my friend's birthday. They never delivered the cake, customer services ignored all my emails and I had to contact them on social media to get through to them. They offered me a refund and discount code for another purchase. They won't take your money but they won't deliver your cake at all - use it only if you don't plan for the cake to be there for a specific date.
Terrible service throughout
13 June 2026
Unprompted review
Reply from Bake Me A Wish
Hi Ed,
We’re very sorry to hear about your experience and understand how frustrating it must have been, especially for such an important occasion. We understand how important timely delivery is for special occasions, and we regret the delay that impacted your order.
We’re glad we were able to connect with you and provide a resolution. We truly appreciate your patience while this was addressed.
We do hope you will consider giving us another opportunity to make things right using the discount provided. We would love the chance to deliver the experience you originally expected.
Customer Care
Bake Me A Wish!
Do not order from this company
Do not order from this company. My order was supposed to be here overnight. Was delayed. Came a day late. Use bag completely melted. Cake non edible what so ever. This was a gift for my husband. Here is what we got.
13 June 2026
Unprompted review
Reply from Bake Me A Wish
Hi Erin
We are truly sorry to hear about your experience and understand how disappointing this must have been, especially as it was intended as a gift. Presentation and quality are extremely important to us, and we regret that the cake arrived in this condition.
We have reached out to you via email with a resolution. Please review and respond so we can make this right.
Customer Care
Bake Me A Wish!
They are the best!
Super fast delivery, I ordered this cake for a friend to their hotel. They delivered it fast and in a great state! The cake tasted wonderful. I would buy again and would highly recommend to anyone 😊
13 June 2026
Unprompted review
Reply from Bake Me A Wish
Hi Daiga
Thank you for your wonderful feedback. We’re so happy to hear the cake arrived quickly, in great condition, and that it tasted wonderful. It’s great to know it made such a positive impression.
If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish.
We truly appreciate your support and recommendation.
Customer Care
Bake Me A Wish!
Absolutely fantastic!
My friend was going through a rough patch and stated on her birthday she wanted a german chocolate cake and couldn’t find one anywhere. I googled and yours was the only shop that looked promising. It was so easy to order. The order arrived as scheduled. She stated it was packages great. Cake looked and tasted amazing and fresh. Will definitely order again!
9 June 2026
Unprompted review
Reply from Bake Me A Wish
Hi Laurie
Thank you so much for sharing this wonderful feedback. We’re truly honored to have been part of such a meaningful birthday moment, and we’re so happy to hear the German Chocolate Cake arrived on time, was packaged well, and tasted fresh and delicious. It means a lot to know it helped bring some joy during a difficult time.
If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish.
Thanks again for choosing Bake Me A Wish!
Customer Care
Bake Me A Wish!
Would not try again
I ordered the chocolate torte cake and paid for the 2nd day Saturday delivery. It showed up the following Monday completely melted and unedible . What I was most surprised about though was how small the cake was! Thank goodness I paid with PayPal and was able to get my money back without the hassle of trying to contact someone in their customer service
30 May 2026
Unprompted review
Reply from Bake Me A Wish
Hi Krissypoohs
We are truly sorry to hear your Chocolate Mousse Torte Cake arrived melted and did not meet expectations. We also understand your disappointment regarding the size.
We do offer a 100% satisfaction guarantee and would have absolutely worked to resolve this for you directly. In the future, we kindly ask that customers contact us before opening a PayPal dispute so we have the opportunity to make things right first.
Customer Care
Bake Me A Wish!
Great product and excellent customer…
Great product and excellent customer service. Thanks.
21 May 2026
Unprompted review
Reply from Bake Me A Wish
Hi there,
Thank you for your kind words. We are so glad to hear you enjoyed the product and had a great experience with our customer service.
We truly appreciate you choosing Bake Me A Wish and look forward to helping you celebrate again.
If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish.
Customer Care
Bake Me A Wish!
Customer Service Exceeded Expectations
Update on recent review:
Customer service reached out to me. They were very understanding & more than willing to address my concerns. I’m very happy with the outcome & look forward to giving Bake Me A Wish another try.
Not impressed with my first order. The limoncello cake did not match the description. The lemon filling was sparse compared to pictures on the website. There was an additional filling or somehow the crumb topping ingredients were baked inside the cake throughout. I’m really not sure. The amount of crumb topping on the outside of the cake was ridiculous. Huge chunks that overpowered the lemon by a long shot. Nothing like their picture. I ordered a Limoncello cake not a crumb cake. I can overlook the cake looking wonky as heck from shipping but this was a gift and would have preferred it to look a little more professional. I reached out to the company about my concerns but didn’t receive a response.
12 May 2026
Unprompted review
Reply from Bake Me A Wish
Hi Sherri,
Thank you for taking the time to share such detailed feedback. I am truly sorry this was your first experience with us, and that the Limoncello Cake did not meet your expectations, especially in both flavor balance and presentation for a gift.
We understand your concerns around the filling, the crumb topping, and how the cake differed from what you expected. This is not the experience we want to provide.
We have reached out to you directly with options for resolution and would appreciate the opportunity to make this right.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
They just got home in Belmont
They just got home in Belmont, NC and the UPS driver met them in the driveway.
16 May 2026
Unprompted review
Reply from Bake Me A Wish
Hi Jeff,
Thank you for the update. We are glad to hear they received the delivery and that everything arrived safely once they got home.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
The top of the cake was squished
The top of the cake was squished. No way to fix it
9 May 2026
Unprompted review
Reply from Bake Me A Wish
Hi J,
Thank you for letting us know. I am very sorry the cake arrived with the top squished and that it could not be fixed. I understand how disappointing that is, especially when presentation matters so much.
This is not the experience we want for our customers. If you have not already connected with us, our Customer Care team would be glad to review this and help with next steps.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Received Wrong Cake!
Placed my first order with Bake Me A Wish, and it will be my last. Thought a cake would be a different choice, other than, say, Cheryl's. Did I mention this was for Mother's Day? Ordered a 10" Cannoli Cake for $55. My wife loves cannolis, so......! Received the cake on time, but why was there a nutritional insert for Carrot Cake. I didn't order Carrot Cake. Where is the Cannoli Cake I ordered for Mother's Day? Oh, and of course customer service is M-F. Too much money for a cake I didn't want. Booo Bake Me A Wish. More like Give Me A Break!
9 May 2026
Unprompted review
Reply from Bake Me A Wish
Hi Jason,
Thank you for sharing this, and I am very sorry for the frustration and disappointment surrounding your Mother’s Day order. I understand how upsetting this must have been, especially given the occasion and the care you put into choosing a cake your wife would love.
I want to clarify and also acknowledge where the experience fell short. The nutritional insert you received for a different cake understandably caused confusion and concern. Even when the cake itself arrives on time, documentation errors can undermine trust and take away from the moment you were trying to create.
We take feedback like this seriously, and we would like the opportunity to review your order details and address this properly with you. Our Customer Care team is available to help and can walk through what was sent, what was ordered, and next steps.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Mom is very happy!
Delivered on date requested. Dry ice still intact. Mom said it tastes delicious!
8 May 2026
Unprompted review
Reply from Bake Me A Wish
Hi Matt,
Thank you so much for sharing this. We are thrilled to hear your mom was happy and that everything arrived right on time.
Knowing the dry ice was intact and that she found the cake delicious means a lot, especially for such a meaningful occasion. We truly appreciate you trusting us with your Mother’s Day gift.
If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Great communication
Im happy to have all updates from company. The container shipped in great. Kept item cold- ice was still frozen. Loved the cake- excellent.
6 May 2026
Unprompted review
Reply from Bake Me A Wish
Hi Jill,
Thank you so much for your wonderful feedback. We are happy to hear the communication was clear, the packaging kept everything properly chilled, and that the cake was enjoyed. It means a lot to know the entire experience came together so well.
If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Too small
Too small
Who are you feeding? Munchkins?
I'm very disappointed 😔
6 May 2026
Unprompted review
Reply from Bake Me A Wish
Hi there Chiquita,
Thank you for sharing your feedback. I am sorry to hear you were disappointed with the size of the cake. We understand how important it is for portions to meet expectations, especially for a celebration.
All of our cake sizes are listed in the product descriptions to help customers choose what works best for their needs, and larger options such as 10‑inch and quarter‑sheet cakes are also available. That said, we understand that size perception can vary once the cake arrives, and we truly appreciate you taking the time to share your experience.
If you would like to discuss this further or review available size options for a future order, our Customer Care team would be happy to help.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Provide your feedback on BizChat
Selecting & ordering was very easy
Selecting & ordering was very easy. Cake was delivered about 5 hours after window given by UPS but that can happen. They recommend scheduling delivery day before event, and good advice! My friend raved about the appearance and taste so I call it a win.
1 May 2026
Unprompted review
Reply from Bake Me A Wish
Hi Roni,
Thank you for sharing your experience. We are glad to hear ordering was easy and that the recommendation to schedule delivery a day early was helpful. Even with the carrier delay, it is wonderful to know your friend loved both the appearance and taste of the cake. We truly appreciate your thoughtful feedback.
If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Delivery was supposed to be on a…
Delivery was supposed to be on a Tuesday, 2 days after order. It still has not been delivered a week later.
27 April 2026
Unprompted review
Reply from Bake Me A Wish
Hi Reenie,
Thank you for sharing your experience. We are very sorry to hear about the delivery delay and understand how frustrating that must have been. Delivery timing is managed by the carrier, but we would appreciate the opportunity to review what happened and assist further.
Please reach out to our Customer Care team so we can look into this with you.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Reply from Bake Me A Wish
Hi Elaine,
Thank you for your feedback. We are glad to hear the ordering, tracking, and delivery experience was seamless and appreciate you taking the time to share that with us.
If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.