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Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, most reviewers were let down by their experience overall. Customers frequently complained about unhelpful customer service, noting long waiting times and major difficulties in successfully reaching a real person for assistance when needed. People also highlighted deeply frustrating issues regarding unexpected hidden fees, severe extra charges, and troubling experiences with collection practices during loan repayments. Some reviewers were happy with the fast loan approvals, helpful employee guidance, and great service offers provided by the financial company. These consumers truly appreciated the efficient processing times and genuinely positive experiences they encountered during their various offline interactions with staff.

What people talk about most

Service

Customers consistently note negative experiences with service, describing the overall support as extremely... See more

Customer service

Clients share negative opinions on customer service, consistently highlighting a severe lack of communication... See more

Payment

Users describe negative interactions with payment, expressing widespread frustration over unexpected bounce... See more

Price

Customers consistently report negative experiences with price, highlighting numerous hidden fees and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company it irritates us everyday every minute. The people here call us even though we do not need any loans. Government has to take actions and ban these type of companies. Because of their calls... See more

Rated 1 out of 5 stars

Once you take their service, they pester you via calls - a minimum of 4-5 calls and a maximum of 10 calls a day to take more loans. Bajaj Finance are CROOKS! Paying via Credit Card would have costed l... See more

Rated 1 out of 5 stars

I am Binit Shah from Pune , I took homeloan from Bajaj and took topup as well. Whenever govt increased loan intrest rate , bajaj increased the rate for both the loans but when govt decreased the loan... See more

Rated 1 out of 5 stars

Bajaj Finserv has a very misleading fraudulent over draft loan practice. The sales people are duping hard earned money of Indian middle class people with fake promises like 0% charges on insurance, pr... See more


1.2

Bad

TrustScore 1 out of 5

284 reviews

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1.2

All reviews

(284)

152 reviews in the last 12 months

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Rated 1 out of 5 stars

Be very careful about taking loan from…

Be very careful about taking loan from this company. purposefully they put your loan date ahead of your salary date and then expect you to pay on time. you raise concern nobody will attend to it. Even if you late your payment by 3 to 4 days you will finds goons in your door step.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Bajaj Finserv: A Ruthless NBFC That Harasses Families and Abuses Borrowers

I deeply regret ever taking a loan from Bajaj Finserv. Their recovery process is nothing short of mental torture, and their agents have crossed all limits of human decency.

They not only harassed me with dozens of calls every day, but also abused my wife and minor children—verbally threatening and humiliating them repeatedly. Instead of showing empathy toward financial hardship, they deploy abusive, third-grade agents who act like street thugs rather than professionals.

Despite informing them of my financial situation, they refused to give any breathing space or restructuring options and resorted to emotional blackmail and threats, including illegal tracking and intimidation.

Bajaj Finserv is not a financial institution—they are predators exploiting ordinary citizens in crisis. Their conduct is inhuman, unethical, and shameful. I have call recordings and evidence, and I am preparing to take legal action and file a formal complaint with the RBI and consumer courts.

I strongly warn anyone considering Bajaj Finserv—stay away. Choose a more humane and respectful lender. Don’t risk your family’s peace and dignity.

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Plz don't take loan from Bajaj Pune…

Plz don't take loan from Bajaj Pune viman nagar location call centre
Because there sales team and Manager both are fraud team
They do fraud with coustomer for gaining higher incentives
Plz Boycott Bajaj loan
Jab tak pune location ke sales team and manger ka sahi decision nahi hota hai . Coustomer name ( Dattu padu Dalvi) he is been frauded by (kumar gatraj sales person,and his senior HARSHAD MALPANI

3 June 2024
Unprompted review
Rated 1 out of 5 stars

Scam, Deadly hidden charges

Indias #1 Scammer in Loan and financial products. Salesmen openly commit to negotiated terms on text messages and whatsapp and then DENY those passing the buck to 'operations'. They act "confused" once you go in detail about bajaj finance home loan terms and policies but in reality they ensure that they eek out the very best penalties that they never even bothered to explain. The customer is DISOWNED and tossed into a spiral of misinformation right when he wants to foreclose and get rid of them. Any reputed
realtor in india will ask you to avoid bajaj finance home loan or even loan products. Bajaj Finance's Home loan positive reviews on many channels including Google AI GENERATED - just read them twice and you will know.

15 May 2025
Unprompted review
Rated 1 out of 5 stars

I'm writing from saudi arabia Jeddah

I'm writing from saudi arabia Jeddah, i had purchased a laptop on EMI in the year 2023, and spoken to sumit singh as he has been really helpful for all my EMI'S from SAUDI ARABIA TO INDIA transaction, as i informed him already that i will be paying my EMI 2 consecutive months at once as i am busy with work, there is another BAJAJ LOAN RECOVERY AGENT with the number mentioned above called my MOTHER in iNDIA and talked to her in a very disrespectful manner and tone! My brother reached out to him on call and he immediately started abusing with filthy words and languages, i wonder with what right did this employee spoke in such a manner
INDEED VERY DISRESPECTFUL!( 919005301674) no of the employee
SUCH EMPLOYEES NEED TO BE FIRED FROM YOUR BANK BECAUSE NOT ONLY ARE THEY ILLITERATE WITH THEIR BEHAVIOR AND TONGUE, THEY LACK MANNERS AND SHOULD NOT BE ENTERTAINED.
SHAMIA MOHAMMAD SULTAN AHMAD

19 May 2025
Unprompted review
Rated 1 out of 5 stars

The staff was extremely rude and…

The staff was extremely rude and unprofessional, showing no regard for customer concerns. What’s worse, the hidden charges and manipulative tactics used by your app are downright unethical. You force customers to repay gold loans through your app, but when the time comes for disbursing the loan or releasing pledged items, a “technical issue” magically appears. This issue can only be resolved by raising a request – which takes time – and in the meantime, interest continues to pile up.

It is very clear this is a deliberate ploy to cheat customers and squeeze more interest. If this is how Bajaj operates, it is nothing but exploitation under the guise of a financial service.

21 April 2025
Unprompted review
Rated 1 out of 5 stars

Very bad quality services,Not…

Very bad quality services,Not responding team,twice loan sanctioned showed in app but no further actions,no calls no sms , nothing after taking consent, verification and documents upload.If couldn't provide them why taking personal documents and so on.

8 April 2025
Unprompted review
Rated 1 out of 5 stars

This finance company provided terrible…

This finance company provided terrible service. I bought an AC from PP Home Appliances (Kodungallur) via Bajaj Finance on installment on Sep 2024. After paying the first installment (including their service charges), they said there would be 7 more. I've now paid 8 installments, and they're demanding a 9th as a "Bajaj service charge." This feels like a dishonest way to do business, misleading customers to make more money.

3 April 2025
Unprompted review
Rated 1 out of 5 stars

Daily calls to sell their scheme

These people call me daily to take their scheme there must be an harrasment case on them to keep calling shamelessly despite of telling them not to call , their ceo must be called same way then he will feel the pain

13 February 2025
Unprompted review

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