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Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, most reviewers were let down by their experience overall. Customers frequently complained about unhelpful customer service, noting long waiting times and major difficulties in successfully reaching a real person for assistance when needed. People also highlighted deeply frustrating issues regarding unexpected hidden fees, severe extra charges, and troubling experiences with collection practices during loan repayments. Some reviewers were happy with the fast loan approvals, helpful employee guidance, and great service offers provided by the financial company. These consumers truly appreciated the efficient processing times and genuinely positive experiences they encountered during their various offline interactions with staff.

What people talk about most

Service

Customers consistently note negative experiences with service, describing the overall support as extremely... See more

Customer service

Clients share negative opinions on customer service, consistently highlighting a severe lack of communication... See more

Payment

Users describe negative interactions with payment, expressing widespread frustration over unexpected bounce... See more

Price

Customers consistently report negative experiences with price, highlighting numerous hidden fees and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company it irritates us everyday every minute. The people here call us even though we do not need any loans. Government has to take actions and ban these type of companies. Because of their calls... See more

Rated 1 out of 5 stars

Once you take their service, they pester you via calls - a minimum of 4-5 calls and a maximum of 10 calls a day to take more loans. Bajaj Finance are CROOKS! Paying via Credit Card would have costed l... See more

Rated 1 out of 5 stars

I am Binit Shah from Pune , I took homeloan from Bajaj and took topup as well. Whenever govt increased loan intrest rate , bajaj increased the rate for both the loans but when govt decreased the loan... See more

Rated 1 out of 5 stars

Bajaj Finserv has a very misleading fraudulent over draft loan practice. The sales people are duping hard earned money of Indian middle class people with fake promises like 0% charges on insurance, pr... See more


1.2

Bad

TrustScore 1 out of 5

284 reviews

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1.2

All reviews

(284)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please be careful of Bajaj Allianz Life Insurance Co. Ltd

Be very careful and avoid using the services of these scammers. I requested a refund for my travel insurance after my visa was rejected, but even after two years, I have yet to receive it. They have shown no consideration for my situation as a student.

When I applied to travel to another country previously, I chose a different insurance company. When my visa was rejected, they processed my refund the very same day I emailed them. This time, I opted for Bajaj because I believed that choosing a company from our own country would ensure better service. Unfortunately, the experience has been disappointing

17 December 2023
Unprompted review
Rated 1 out of 5 stars

Unethical Practices and Hidden Charges



Unethical Practices and Hidden Charges
I am extremely disappointed with Bajaj Finserv’s services. Despite having a loan with them, I am constantly being charged unnecessary fees and deductions from my account without proper explanation or consent. Their customer service is unresponsive, and it’s nearly impossible to get a clear resolution.

This lack of transparency and poor customer support is unacceptable. I would not recommend Bajaj Finserv to anyone. Be cautious before taking any loans or financial services with them!

2 December 2024
Unprompted review
Rated 1 out of 5 stars

"Beware of Bajaj Finance - Unethical Practices and Hidden Charges"

I am beyond frustrated with my experience with Bajaj Finance. They lure you in with promises of easy personal loans, but once you're in, the nightmare begins. They not only charge you more than your agreed EMI but also tack on unnecessary insurance for the loan amount without clear communication. And if that wasn’t enough, they throw in an annual maintenance fee just for the loan credits, which is outright exploitative.

The interest rates are far higher than what you'd expect, making the loan an endless financial burden. The customer support team is nothing but a facade – unhelpful, dismissive, and downright rude. They give vague answers and do nothing to address real issues. It feels like their entire system is designed to trap middle-class, working individuals and bleed them dry.

Bajaj Finance is taking advantage of hardworking people who may not be fully aware of all the fine print. Once you're in their clutches, they find every way possible to drain you financially. Please stay far away from Bajaj Finance if you value your hard-earned money. They’re nothing but cheaters with deceptive practices that exploit customers.

Karma will hit them very hard for exploiting people's hard earn money beyond the standard lending ploicies and interest rates

25 October 2024
Unprompted review
Rated 1 out of 5 stars

They are terrible

They are terrible. Its frustrating to cope up with them. They are terrible and their service and staff are insane. Very bad behavior. Me and my family hates bajaj finance.

8 November 2023
Unprompted review
Rated 1 out of 5 stars

please dont get trapped with bajaj finance

I took a loan of 4 lakhs and never missed an EMI, but I'm literally dying trying to pay it back. I've been paying for 2 years and have already paid 2 lakhs, but they still tell me it's only the interest and I have to pay the full 4 lakhs. The agents are super bad and literally threaten to send boys to my house if I'm even a day late on EMI. Please don't get trapped in their scheme. I deeply regret the day I decided to take this loan. I feel like I might have to sell my kidney to pay it back, and even then, they would charge more.

6 July 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD MARKETING OF LOANS

FRAUD MARKETING OF LOANS - HIDDEN CHARGES ADDED AFTER FINALISING ALL LOAN TERMS IN ANNEXURES SENT SUBSEQUENTLY POST LOAN FINALISATION AND APPROVAL.
NO ORIGINAL/CERTIFIED LOAN LETTERS OR DOCUMENTS GIVEN TO CLIENTS AFTER APPROVING LOAN.

14 June 2024
Unprompted review
Rated 1 out of 5 stars

I have taken bajaj personal loan

I have taken bajaj personal loan , I paid for one year and went to foreclose the loan. They made us run many times as there server was down. Foreclosure charges 20k and even though it was there mistake they have charged extra charges 800. I have taken 4,87000. But I paid 600000 against the loan . Which really too much. I paid 18k per month , but it was reflecting only 8k in the app. Balance was showing more to pay. Really don't take loan from bajaj u have sell the. Property to clear their loan. One day if u delay your payment. They keep increasing intrest for each day. Such a fraud and cheaters they are. Manager was very rude while speaking on phone. Very rude.dont go for bajaj loan.worst ever experience

7 May 2024
Unprompted review
Rated 1 out of 5 stars

Very very worst management bajaj…

Very very worst management bajaj finserv
Makkalai ematrum niruvanam.. sathyama soldren neenga ellam velangave matinga
Emathura ellame onnum illama azhinji poiduvinga
Makkale pls ushar ah irunga rmb kevalam bajaj pls yarum edhula mattum loan vangidadhinga

6 April 2024
Unprompted review
Rated 1 out of 5 stars

Worst ever platform

Worst ever platform. I request everyone to look for better options. Day after tomorrow you will literally hit your head on wall and regret. They are nothing but a pure scam.

26 March 2024
Unprompted review
Rated 1 out of 5 stars

They do not trasact the money on given…

They do not trasact the money on given date and then when while checking in app shows that payment is received. And after few days they start calling and threating and take extra charges . Rude shamelss and cheap bank. No manners to speak.

29 March 2024
Unprompted review
Rated 1 out of 5 stars

Bajaj finserv is the worst finance…

Bajaj finserv is the worst finance company in India. It is the cheating company and very bad to customer. The managers are worst specially one of manager Mr. Vishal Goyel
RCU team. They don't no the manner and behaviour how to talk with customer during loan process. Finally these guys are rejected after taking all document and sign of approved amount.

I would like to request all please don't go with Bajaj Finserv and this type of team member in RCU team.

15 March 2024
Unprompted review
Rated 1 out of 5 stars

Guys this is a glorified ford company

Guys this is a glorified ford company, so many hidden charges that they never discussed upon and you cannot even think, please don't rely on them, I strongly advise against relying on their products or services, and I cannot recommend them based on my highly negative experience.

6 March 2024
Unprompted review

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