Bajaj Finserv Reviews 

Very poor service, I'm unable to check my bike wmi, dirty app and dirty service... useless app useless service. I never ever refer to the bajaj in future.

I rarely write public reviews, but after over a month of frustration, broken promises, and complete lack of accountability, I feel obligated to share my experience with Bajaj Insurance so others don’t go through the same ordeal.

What started as a simple request — changing travel dates and receiving a refund for the fare difference — has turned into an exhausting and unresolved issue. The refund has now been pending for more than a month.

Every time I followed up, a new ticket was created. Every single time, I was told the same thing: “It will be escalated within 24 hours.” And every single time, nothing happened.

No resolution.
No refund.
No proper response.

I escalated the matter directly to Mr. Goenka and Mr. Vincent, hoping senior intervention would finally bring accountability. Unfortunately, even they have remained unresponsive despite multiple emails. It is deeply disappointing to see such irresponsible behavior from individuals who are expected to handle escalations seriously.

The most frustrating part is not just the delay — it’s the false assurances and lack of transparency. Creating ticket after ticket without solving the issue feels like a tactic to buy time rather than actually help the customer.

This kind of service is unacceptable from a company that deals with something as important as travel insurance — where customers rely on timely support, especially during urgent situations.

I have maintained complete documentation of all communications and follow-ups. When a company pushes customers to the point of considering legal action just to receive a legitimate refund, it reflects a serious failure in customer service and internal processes.

If you are considering booking insurance with Bajaj, I strongly urge you to think twice. Customer service is tested when something goes wrong — and in my case, they failed completely.

I hope this review encourages the company to improve, but more importantly, I hope it helps other travelers make an informed decision.

Very disappointed and would not recommend.

Bajaj Finserv is worst .. they told me given me loan again in policy in 15 days..but last 9 months to I m in trouble condition they not answering the..in call and given false. Commentment every day..
This Finserv are worst ..not compair to any Finserv and court also... They only given date to date .. like given court ... No result .. and every time new person call you and not updated to any peroson and the WhatsApp number and call number always different... You can't verify to them..

I had a very bad experience with Bajaj Finserv. Too many fraud call I had received in a day.

Unwanted loan offer which are fake and they keep down my cibil score. Also insta emi limit are fake. So please remove my detail from Bajaj finserve

Worst after sales service, no support when required, heavy delay charge for one day delay also. Not credible finance institute.

We approached for NRI residential purchase home loan. We are permanent residents of Australia. They initially agreed to do within 2-3 days and took all required documents. And later they say only do loan for work visa holders upm on our followup. Scroundrels dont even know what is work visa and what is PR they only compare H1B. Dumb fellows dont waste your time to go through them

Very very worst company...never take a loan from these people..taking fine without reason and earning business..it should close very soon. I wish....within this month...

No 1 fraud company bajaj always emi issue and they put penalty plz stop this fràud company

Facing continuous issues while paying my EMI for the last 3 hours. Very bad experience. Kindly resolve immediately to avoid late charges
Bad experience

Such a worst company. Wish I could give minus star. I dono why they simply call 100times a day even after refusing loans. Wish this company goes into losses and close. Nly then they ll leave me in peace🙏🏻

Baja finance galat trike se loan dikhate hai our cibil score ko kharb karte hai, in se kabhi ko finance nahi karana chahiy, hamare sath bhi yase huaa hai mane in insurance karya our 15din ke under Surrender kar diya us time covid 19 aa gaya tha inho ne mera cibil scor kharab kar diya ,

Mna 21000 ka phone liya brand new or loan dal kar 31000 ka pada bajaj finance sabse gatiya finance mujhe reply cahiye bajaj walo ek finance se sidha 10000 ka profit ye umid nhi thee mujhe tumse bajaj walo saram karo ...😡

What the hell?? Is this the way to behave with customers.. unncessarily reaching to cusromer houses and behaving very badly without even confirming if its a mistake from your end... creps.. the worst service...

🙏🙏🙏🙏Bajaj finance EMI most danjores and cheter app this is frod there are no install this app and this in very distarb 1 hourly 100 calls🙏🙏🙏👋🤳😥😥😥😢😢👐👐

I have a minus marking to give, but unfortunately there is no option so I selected 1-Star as a rating.

One of the worst app and customer service in the World wast service

Bajaj staff told customer as unknowledgeable through promotion call conversation

We made the payment on 6th January and today is 12th January, still our gold is not being released. The branch manager is saying that 2% commission will have to be paid to release the gold.