B and C properties has re defined customer service in all ramifications . Every member of staff treats you respectfully and makes you feel valuable . Jack was exceptional but Fiona went above and beyo... See more
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Company details
Written by the company
B&C Properties are an independent estate agent that takes pride in being different. Our professional approach and single-minded desire to provide our clients with a first class, personalized service, is uniquely delivered by highly motivated and skilled staff.
Contact info
9a Pegler Square, Kidbrooke Village, SE3 9FW, London, United Kingdom
- info@baclis.com
- www.baclis.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
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Renting
From the beginning, Tiffany and Michelle were very helpful, they kept me updated and answered all my questions directly. And if I had an issue it would be solved quickly.
Very good experience!!!
Really helpful and efficient agents
Really helpful and efficient agents. Were also very quick to reply to all our queries. Michelle and Tiffany were great in helping us secure our property.
11/10 best service for sure
11/10 best service for sure
I was staying in a hotel and had huge urgency to move in as quickly as possible.
They managed to move me in just 2 days , with such great support and speedy replies. Even though it was a shortlet and I all paid upfront ( quicker referencing process ) , it was still very impressive how fast I got in.
They also helped me settle in , installing new curtains and working out the wifi , etc...
Many thanks to Michelle, Shaq and Tiffany, they did an outstanding service .
A Big Thank You.....
A Big Thank You.....
I want to give a BIG thank you to Michelle and Tiffany. They are extremely helpful and attentive in helping me through the entire rental process.
Excellent customer service ,speedy response ! I would highly recommend B&C Properties !
My experience with B&C Properties was…
My experience with B&C Properties was very positive. Many thanks to Tiffany, a lifesaver, who provided an outstanding services, was very quick with responses and processed things quite quickly which was very helpful and much appreciated.
Professional service
We received a very professional service from B&C. We were in contact with Tiffany and Michelle. Both were always available, quick in response, following through and we felt our apartment is in good hands.
That the people named above are excellent at their jobs
Having today successfully completed an agreement I write to compliment Tiffany, Michelle and Paul on a very professionally executed transaction which from the start was accompanied with great charm and skill. Without them there really wouldn’t have an deal. Michelle demonstrated calm and perseverance in the face of an IT/AI meltdown whilst Tiffany ensured that everyone worked to a successful conclusion. The business is fortunate to have such a skilled and professional team which is refreshing and in contrast to so much of what is now prevalent in the business of service delivery. Congratulations !
B&C- working with Tiffany
Working with Tiffany at B&C was great. Communication was clear and prompt and answered all our questions honestly and to the point- it was a very nice process despite the chaos of Renting in London!
Worst Rental Agency
I've been renting with B&C Properties for less than 6 months at 104 Grayston House.
The move in started fine, but after finding a mold issue that removed the use of my closet things have gone downhill.
In two months they have not fixed the problem and not offered any rental discount and being told that if I don't like it I can move.
If you are looking for the best agency in London, read my review
Looking for an apartment in London can be stressful, but my husband and I have been lucky to find a property with B&C Properties. From the first instance, they are been really professional. We had our first viewing with Tiffany, who replied our emails really fast, and soon set up a viewing. She explained everything really well and gave us all the details about the accommodation. We really liked the property and when we wanted to make an offer, she quickly sent all the information, so we could start the process as soon as possible. Then we met Michelle, the property manager of B&C Properties, who guided us through the reference process and made the process easy and straightforward. We really want to give credit to Tiffany and Michelle, who responded to us, even outside working hours, and this is something really rare to find nowadays in letting agencies. Thank you for everything from Zack and Ami, you deserve the five stars!
Michelle provided excellent assistance…
Michelle provided excellent assistance throughout the entire process of referencing and securing my apartment. I highly recommend B&C, and I give them a 5-star rating!
Professional Team!
Working with Michelle and the team, helped make the renting process go very smoothly, they were very responsive and would be happy to work with them again.
Tiffany is responsive and she is very…
Tiffany is responsive and she is very good at communication. thanks for the help.
Tiffany and Michelle are very…
Tiffany and Michelle are very Professional and responsive
A great local property agent
A great local property agent, with very friendly staff! Especially Tiffany Francis the manager is very helpful and willing to go out of her way!
Great experience letting out property
As a landlord, I had an amazing experience working with Tiff recently to let out our property. She made the process so easy and dealt with it all in a timely manner. She communicated relevant updates as and when and made the process stress free. I would highly recommend Tiff and B&C to anyone wanting to let out their properly.
Disappointing
The renting process was simple, quick and positive. My issue with this firm the fees that it tried to impose when leaving citing the AST, when it’s not there.
Unfortunate that an otherwise positive experience has end in a dispute. Perhaps B&C should read their own AST before forcing a dispute.
Response to B&C: This is not Alice. The DPS decision shows that you were wrong. Frankly an apology is due from you. You make claims that simply aren’t reflected in the AST. I still can’t believe that B&C expected us to pay a percentage for a period where there is another tenant in the property. Utterly incredible.

Reply from B&C Properties
A simple, slick and amazing experience
I was looking to move quickly, and applied for viewings across many properties. However B&C were the first to reply and seemed to actually be interested in helping me out rather than just forcing a property on me or making it feel like I was doing them a favour !
Being shown round the property by Shaquille, he was not pushy at all, made me feel welcome and we just chatted normally about the property, even helping move a sofa to see what layout works best. I never felt I was being sold too, which actually made me more willing to go with B&C. Really cool guy.
Since putting offer on, I’ve been kept up to date, asked for input ie signing docs and paying monies, but it’s all done via a great online portal and gentle email comms from Michelle.
The best rent experience I’ve had.
Oh and also, very quick. It’s been a just over a week and these guys have worked hard sorting everything out and being accommodating, without being pushy, without making me feel rushed and without forcing anything.
Brilliant experience. Will be straight back to these guys if I need too.
Very helpful
Very helpful, kind and helped with questions we required assistance on.
Landlord - great letting service
Thanks for the great service provided by B&C Properties and especially to Tiffany and Michelle for securing tenants for our property in Kidbrooke Village. Tiffany led the tenancy search and always maintained prompt communication throughout the whole process, and made sure everything is completed to high standard.
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