Of course when you buy something as important as a bed, and especially one as important as a care bed, you are anxious that everything is to your requirements with the least fuss. This was thankfully... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Exceptional experience from Backcare Beds. I ordered a bed for my 95 year old dad last week & this was delivered today. My dad is very happy with the bed & also the competitive price. I should also... See more
Company replied
From the first an excellent experience. Luke and his Dad were delightful and informative. The bed and mattresses were delivered quickly by Mike who took the time after installation to explain some... See more
Company replied
Simply best quality bed experience ever. We were looking for a twin electrical adjustable bed (and still keep our existing super king size frame that we love). Back Care Beds are a family business tha... See more
Company replied
Company details
- Bed Shop
- Bedroom Furniture Store
- Disability Equipment Supplier
- Furniture Manufacturer
- Medical Equipment Manufacturer
About Back care beds
Written by the company
Top quality adjustable beds manufactured in the UK
Written by the company
- We guarantee that you'll receive the bed and mattress that is right for you!
- With 37 years of experience we have changed and improved our products along the way to ensure we are selling the best quality beds to our customers.
Free and fast delivery
With Installation to most of the UK
Contact info
Back Care Beds, First Avenue, Batchmere, PO20 7LQ, Chichester, United Kingdom
- 02392984042
- admin@backcarebeds.co.uk
- www.backcarebeds.co.uk
Find your perfect night sleep
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth ordering and delivery process
Smooth ordering and delivery process, with excellent communication. I opted to assemble the bed myself, but Mike, the delivery chap, was very helpful by pointing out some tricks to make assembly easier.
As it was, the bed went together very easily. Only had one night on it so far, but can't fault it for comfort.

Reply from Back care beds
Very good service
Very good service phoned company to asked certain questions they were very helpful, using online it’s very unusual to be able to speak on the phone would definitely buy from them again.

Reply from Back care beds
My new bed
From order to delivery everything went smoothly I could not recamend this company more did everthing to satisfy my needs the driver delivered on time and could not have been more helpfull a complete gentelman

Reply from Back care beds
5star treatment from ordering…
More than 5star treatment from ordering to delivery of my bed. So wonderful to get good customer care and sound advice from a company these days. They go above and beyond to make sure you know exactly what you are getting. Bed delivered as promised. I will certainly recommend this company for service and great value for money. Thankyou to all involved 👍

Reply from Back care beds
Customer service was excellent
Customer service was excellent. The bed is absolutely wonderful. I suffer with arthritis in both knees and lymphoedema in both legs. I got the twin adjustable bed and firm mattress my legs have been reduced and the pain in my knees have eased. I now sleep on my back with the head rise up and the leg’s raised. I am sleeping so much better. I would recommend this company they are cheaper and more reliable than the high street ones.

Reply from Back care beds
The easy way to order and the delivery…
The easy way to order and the delivery was great the chap was great at his job 10 out of 10 please pass thls on to him thanks john and brenda
nice friendly service,easy to…
nice friendly service,easy to assemble,driver very polite and friendly,delivered on time,so i would recommend this company.
your's
A P Walls

Reply from Back care beds
Great to be able to speak to someone
Great to be able to speak to someone for advice. Very helpful, excellent service.Delivery quicker than expected. Very pleased with our purchase. Ticked all the boxes.

Reply from Back care beds
Excellent Service and extremely helpful.
John and Luke, were amazing, so helpful, answered all my questions , with great ease So easy to order my item and then delivered the next day. Could not of wished for a better service. Highly recommend Back Care Beds. Thank you so much.

Reply from Back care beds
Fantastic products and great team
John and the team are fantastic at finding out what bed your looking for and pay great attention to detail.
The aftershaves service is simply the best. We would highly recommend Back Care Beds.

Reply from Back care beds
Delivered promptly and with care
Delivered promptly and with care, the delivery driver carried everything to the bedroom and went through how to assemble it.
He fixed the motor to the bed for us and made sure we knew how to assemble the rest.

Reply from Back care beds
Mike was very helpful he was a smashing…
Mike was very helpful he was a smashing driver & fitter can't fault him explained everything to us both .

Reply from Back care beds
Delivery service …
The delivery driver (Mike) couldn't have been better, great customer service, excellent experience, explained everything.

Reply from Back care beds
Delivered and installed as promised by…
Delivered and installed as promised by the most helpful, friendly chap you could wish for.

Reply from Back care beds
Customer service was very good
Customer service was very good, kept advised by phone and e-mail of delivery status. Goods arrived when stated and looks very acceptable.

Reply from Back care beds
Everything was easy from start to end
Everything was easy from start to end, n delivery driver was really helpful.

Reply from Back care beds
Really pleased with the electric single…
Really pleased with the electric single bed bought for my elderly mother. Its really well constructed, easy to put together and looks nice when finished. Its also a perfect height for shorter elderly people.
It was delivered by a very friendly chap who took time to explain to me the best way to assemble the bed. Following the very well produced drawings in the manual along with the advice provided made assembly a breeze.

Reply from Back care beds
Great customer care very knowledgeable…
Great customer care very knowledgeable to make sure we got the right bed very nice people and we were very well looked after

Reply from Back care beds
Brilliantcustomer service and…
Brilliant customer service and communication, and the bed is so comfortable,

Reply from Back care beds
Great Experience
Great service and advice through purchase through to installation. Really useful to visit the showroom before deciding. Highly recommend.

Reply from Back care beds
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
