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babysam.dk Reviews 

15,125
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TrustScore 4 out of 5

4.1

Baby Store
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Rated 5 out of 5 stars

It was easy to order and received notification when we could collect the item. My husband picked it up at the chosen store without any issues and everything was ok with the item.

Rated 4 out of 5 stars

All staff is working in babysum are polite and they help kindly but we have a problem with app and website that it doesnt have english language and it makes we cant understand details of product so it... See more

Rated 1 out of 5 stars

Very poor customer service, and minum respect from the older employee at Lyngby branch. Insulting language and rude response in front of your kid and wife. What kind of customer relation are you bu... See more

Company replied

Rated 5 out of 5 stars

Dejligt at man gratis kan sende retur i butik istedet for at betale for at sende retur

Company details

  1. Baby Store
  2. Children's Clothing Store
  3. Toy Store

Written by the company

BabySam blev etableret i 1973 og er Danmarks største babyudstyrskæde, med forretninger fordelt over hele landet. Vores børn er det dyrebareste vi har. Derfor bliver BabySams ansatte løbende uddannet, trænet og certificeret indenfor babyudstyr og babytøj. Det betyder større viden og bedre rådgivning for dig som kunde. Varer købt i en BabySam forretning eller i BabySams webshop, kan byttes i alle BabySam forretninger, og vi bytter selvfølgelig med et smil.

BabySam Kundeservice

Written by the company

Har du brug for hjælp?
I BabySam får du altid kvalificeret rådgivning, skulle der være noget du er i tvivl om, eller noget der ikke har levet op til dine forventninger, så skriv endelig til os på babysam@babysam.dk Vi svarer så hurtigt vi kan. :)
Vi vil have de bedste priser
BabySam er størst på babyudstyr. Vi har 40 års erfaring, og vi køber stort ind for at tilbyde dig de mest attraktive priser. Se mere på www.babysam.dk
Prismatch
Prismatch Hos BabySam har vi prismatch på barnevogne, klapvogne, autostole og møbler. Kort sagt på alle de store investeringer, du skal foretage til babyen.
365 dages retur- og bytteret
Når du handler på www.BabySam.dk har du altid 365 dages fuld returret fra den dag, du har modtaget varen. Dog kræves det, at varen er ubrugt og sendes retur i samme stand som ved modtagelsen og med de originale labels/mærker.
Book en gratis rådgiver
Har du brug for 1 times professionel vejledning, kan du booke en tid hos din helt egen personlige rådgiver. Det koster ikke noget og du kan finde en tid der passer dig på babysam.dk
Altid åbent og gratis levering
Hver dag hele døgnet rundt kan du shoppe online på babysam.dk. Du kan få dine varer sendt hjem til dig eller til nærmeste GLS pakkeshop. Nemt og bekvemt. Eller du kan som en ekstra service vælge at få dine varer leveret gratis til en BabySam butik nær dig.

Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

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Asks customers to review

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Replied to 79% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(15,125)

589 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Delivered as promised

Delivered as promised

Easy to use website, clear delivery promise, goods arrived ahead of schedule and look as expected. These are gifts so no comment on quality or work as designed.

4 May 2021
Rated 3 out of 5 stars

I ordered a dress for size 98

I ordered a dress for size 98, it was sent with size 116:(
The other 2 was right size and satisfied.

14 February 2021
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Reply from babysam.dk

Dear Muwan

Thanks for your feedback

I am so sorry we sent the wrong size

Please contact us at Babysam, so we can help you
kundeservice@babysam.dk

Best regards

Louise/Babysam

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