Baby City Reviews 

218
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Processing order online was quick & easy. The price was amazing & the delivery was so very quick & prompt. Will definitely be using Baby City again very soon.

Rated 5 out of 5 stars

Found the baby gym we were after at a great price, was delivered day after next. Good delivery info (told me what hour to expect it). And when I mistakenly thought they'd sent the wrong thing they pic... See more

Rated 5 out of 5 stars

I have just received another package of beautiful first rate quality teddies from Babycity.co.uk. As I handcraft personalised baby boot sets for new born babies it is very important to have the righ... See more

Rated 5 out of 5 stars

Would recommend this company to anyone! I'm always hesitant to order from a website I have never heard of before, but after reading other reviews, I thought I'd give it a go, considering the prices... See more

Company details

  1. Baby Store
  2. also in
  3. Children's Clothing Store
  4. Toy Store

Written by the company

Baby City is an online retailer offering a wide range of high-quality, innovative baby, nursery and toy products that support babyhood. Parenthood can be both exciting and challenging, and we are committed to providing the best range of products to support the individual journey and budget. Our extensive selection of baby products and accessories includes everything from feeding bottles, to changing bags as well as items unique to us including our bespoke handmade baby gift hampers. We are located in a spacious 15,000 square foot warehouse in the West Midlands, our inventory hold over 2,500 product lines, stemming from over 50 leading industry brands and spans over 200 baby categories. Orders are picked and dispatch by us from our on-site warehouse, for quick delivery to your door from ours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(218)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Delivery and service good, product not so good

Good delivery service to Sweden. I liked that you could track your package in such detail. Unfortunately the Bright Start babygym that we ordered was not up to par as the music player was broken upon arrival. :(

26 July 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

The service provided was excellent: delivery the next day with an hour slot so we did not have to wait around all day. Good packaging and easy to use website.

The product is great (teddy bear with music to help baby sleep). The only thing that could make it a bit better would be to have the option to choose how long we want the sounds to play as my baby needs more than 5 minutes to fall asleep but does not necessarily cry immediately if he cannot. The movement detector is not when the baby moves but when the machine is moved so I have to manually move it so it keeps playing.

24 July 2012
Unprompted review
Rated 5 out of 5 stars

absolutely fabulous!

Hello everyone.. i purchased an item from babycity.co.uk and got fast delivery at a good price i was texted about when my delivery would come so i made sure someone was available to collect it and the item is beautiful..will be purchasing from here again..many thanks

24 July 2012
Unprompted review
Rated 5 out of 5 stars

Excellent.

Great sevice, very competitively priced & very pleased with the goods i orderded.

I would reccommend this company.

23 July 2012
Unprompted review
Rated 5 out of 5 stars

Quick delivery

We ordered a mattress which arrived the next day. I called to make sure it was in stock and the last happily checked for us. Would definately use again.

23 July 2012
Unprompted review
Rated 5 out of 5 stars

5 star service

Babycity.co.uk provided a very efficient service, easy to use website, all items as described and delivered within 2 days.
One very happy customer, would highly recommend Babycity.

20 July 2012
Unprompted review
Rated 5 out of 5 stars

fast and reliable

first time mum, ording from babycity first l was doubting but when i received my product made me trust the company.
so l would recommend them to anyone.

18 July 2012
Unprompted review
Rated 5 out of 5 stars

Wonderful

The picture of the item was just as I thought. You get what you see. What I liked about your company is reliability. I ordered the item on line on Saturday & received it on Tuesday & between the given time to. If all companies were like yours we will all be laughing. Thanks for your good work. Cheers to all of you.

12 July 2012
Unprompted review
Rated 5 out of 5 stars

fantastic service!

I had been looking online for my purchase for a while and this site was the cheapest by far and the delivery time was super fast! - very impressed and competely recommended!!

12 July 2012
Unprompted review
Rated 5 out of 5 stars

Gorgeous item fast delivery! A*

Ordered the Bugaboo phone friend, as i wanted it from another site which was out of stock for some time, so found it on babycity.co.uk.

Quick delivery, great communation. High reccomended :)

12 July 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

This was my first experience with baby city and I would highly recommend the site to friends & family..the service was excellent including fast delivery & texts to let me know day & time of expected delivery..the product I bought was also cheap compared to other sites.

12 July 2012
Unprompted review

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