Babipur is my one stop shop for pretty much all things needed for my toddler. Not only are their ethics incredible and brands they stock so carefully chosen but their customer service is amazing which... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My children have grown up and have truly loved toys, games, drinks bottles, clothes we’ve bought from Babipur. it’s a joy to return to Babipur now we have a granddaughter. So many wonderful, ethical... See more
Bought a lovely Patagonia shirt for a great price, but unfortunately it was too big. Posted it from Liverpool by Royal Mail as per returns instructions and received the funds back into my PayPa... See more
Company replied
I wanted to purchase my son and daughter an Oli Ella doll for Christmas. Unfortunately Sugarpie Cosy Dinkum was out of stock on Olli Ella. I was pleasantly surprised to find this lovely stockist who h... See more
Company details
Written by the company
Fair Trade Organic and ethical clothes skincare newborn gifts and toys. funky and stylish ethical shopping, bright and colourful clothes, lovely toys and gifts. Fair Trade Organic and ethical clothes skincare newborn gifts and toys. funky and stylish ethical shopping, bright and colourful clothes, lovely toys and gifts.
Contact info
United Kingdom
- www.babipur.co.uk
4.8
Excellent
445 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional customer service
Exceptional customer service, had an issue with one of my items but they quickly rectified this! Really great service - would highly recommend!
I like their products too! All products I've ordered have been great quality and a superb range of wooden toys!
27 October 2023
Unprompted review
Go to for ethical gifts and clothes!
I have used Babipur for many years as it has such an excellent range of ethical toys and clothing. I also recently needed to return something and the customer service (specifically Anne) was very helpful and accommodating with speedy replies. I will continue to use them for many years to come.
2 November 2023
Unprompted review
#1 Customer Service
This company is my go to company for anything baby related. The fact that it’s not a huge corporation. Everything from Pacifiers. Clips. Toys. The customer service is outstanding ! Always a happy response whenever I’ve had to Change or amend anything.
30 October 2023
Unprompted review
Babipur are a great company
Babipur are a great company, I have bought many thing from them and have found they sell great quality, ethical items. On the rare occasion I have had an issue with an order their customer service team has been so helpful and very efficient in resolving the problem. Overall I would highly recommend babipur.
28 October 2023
Unprompted review
Speedy order delivery
I placed an order late in the evening and it was shipped the following morning before I had chance to add another order which was then shipped later the same day- both parcels arrived the day after that- what an excellent service 😀
11 October 2023
Unprompted review
Great customer service
Great customer service! Really happy with order. Thank you.
18 October 2023
Unprompted review
Amazing customer service
I often order from Babipur, the customer service is fab and the passion from their team is clear,
Recently when I ordered a KK from their sale, there was abit of a mix up in the stock photos and as I was assuming I’d get a taupe lid rather than black I was a little disappointed- after speaking to their team they resolved the issue so quickly and have sent me the right colour for free- dispatched within 24 hours and will likely make it in time for the weekend!
Thanks again to Peter and Sion who resolved the problem super quickly no questions asked!
10 October 2023
Unprompted review
Top notch customer service
Amazing customer service. Had the pleasure of talking to Sion who was extremely helpful, accommodating to all my requests, and also very prompt to respond. It is very evident that they care about their customers, which can be very hard to find in businesses these days. 5 stars for their wonderful rapport with customers, and another 5 stars for the items that they carry.
9 October 2023
Unprompted review
One of my favourite companies to buy…
One of my favourite companies to buy from. Delivery is very quick, the products are fantastic and their customer service is second to none.
2 October 2023
Unprompted review
Great
Used for years, great customer service and fast shipping. Reliable and friendly.
2 June 2023
Unprompted review
Marvellous as always !
4 October 2023
Unprompted review
Love this company
Love this company. Gorgeous products, feel I can trust them to only stock truly ethical, high quality ranges and their customer service is soooo good!
16 August 2023
Unprompted review
Nothing is ever too much trouble
Nothing is ever too much trouble. Dispatch and delivery is always amazingly fast. Customer service is second to none. Cannot recommend highly enough.
29 September 2023
Unprompted review
Quality service, quality products.
I'm writing this review because Babipur really does have amazing customer service. The team are very helpful and I really do think they go the extra mile, a lot of companies simply don't bother anymore. For this reason I am always recommending Babipur. Highly recommend for great service, quick postage and quality items.
25 September 2023
Unprompted review
Amazing online store with great…
Amazing online store with great costumer service. Beautiful thoughtfully curated products and always arrives quickly and we’ll packaged. Never any issues with returns.
30 August 2023
Unprompted review
Fantastic service every single times
Fantastic service every single time! They go out of their way to help you, very quick response times to any queries, any issues with an order they’ve resolved straight away - but this is very rare I’ve ever had an issue and I’ve ordered a lot 🫣. Delivery times are super quick.
25 September 2023
Unprompted review
Fantastic customer service
Fantastic customer service, the team at Babipur always go above and beyond. They have an incredible range of ethical toys, clothes, house hold goods. And chocolate! Fast delivery and packaged with care. I would highly recommend.
28 August 2023
Unprompted review
Babipur is best :-)
Babipur really is the best of service and community. The eco friendly products are matched by the amazing customer service, delivery speeds and the feeling you can rest assured that the products are sourced from ethically sound producers. It’s been our go to shop for many years now.
27 September 2023
Unprompted review
Excellent customer service with…
Excellent customer service with fabulous ethical products
27 September 2023
Unprompted review
Excellent customer service!
Customer service is always excellent.
I have emailed a few times after placing orders which is always responded to quickly & efficiently with kindness every time.
27 September 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.