A brilliant idea to get the local community involved in installing our own high-speed broadband. The after-sales and technical helpline are good, and most issues are fixed in an acceptable timescale.... See more
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Company details
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Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.
Contact info
Station Yard, LA6 2QY, Melling via Carnforth, United Kingdom
- 01524555887
- info@b4rn.org.uk
- www.b4rn.org.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 1 week
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Patient and helpful dealing with my…
Patient and helpful dealing with my query. Resolved the issue.
B4RN bringing Fibre to remote locations !
B4RN works really well for us - I work from home and don't really experience any issues, there have been the odd issue but when that happens B4RN keep us updated on the issue and advise what actions are being taken to resolve the issue.
Fastest broadband with great support
I worked in IT for 25+ years and never had a network, even i the office, that was so fast.
Plenty of notice is given of projected downtime and that is normally at night.
Regularly get 940Megabytes per second
Super support service
As usual; prompt efficient service. Sorted my problem within minutes.
I sent an email last night
I sent an email last night, had a call back this morning and issue sorted - no complaints at all! Thank you
B4RN - Highly Recommended.
We have used B4RN in the rural North West for almost a year and not had an issue but we do use a mesh wi-fi repeater throughout. On the rare occasions I have needed to speak to someone they have been very good, although I did experience some difficulties at the point of setting up the account.
Overall, we are very impressed with them, we like the fact that they are community based/led and highly recommend them.
Excellent fibre broadband delivering…
Excellent fibre broadband delivering 1Gbs at the modem router.
The wireless range is not as good as hoped so had to spend m9ney on WiFi extenders through the house.
But the basic service is consistently fast and reliable.
B4RN connection
The product is excellent and the installation and support at that point was good. Friendly and helpful people.
Before B4RN connected to Ingleton our…
Before B4RN connected to Ingleton our broadband speed was abysmal. (BT for most of us). But remember most people had poor service throughout the country.
We've enjoyed 10 years with B4RN and I am still very very happy with their service. I didn't connect to your phone service cos there was 'nobody in' so I stayed with Vonage. 22
Customer of B4RN since 2015
I have been a customer of B4RN since 2015 and consider myself lucky to live in an area with access to such a superb service. Not only does it offer a technically superior product but the people supporting it are so pleasant to deal with and money I pay stays local creating employment and training.
Ethernet IAD problems
Ethernet IAD started having problems over WiFi, initial call to customer services was dealt with very professionally, unit replaced within 24 hours, excellent service
Sorry was giving you 5 stars and it…
Sorry was giving you 5 stars and it jumped after 1.
You're service is great and living without it now in Old Hutton where telephone reception etc. Is almost non existence would be unthinkable.
Mike Gould
I could not fault them
I could not fault them. Great internet speed at reasonable cost and if there is a problem it is resolved swiftly.
Reliable, fast and local connection
We've had a B4RN connection for almost 10 years and it is has been reliable, stable and sufficiently fast for a family with three teens. It's easy to contact if there is ever a problem because it is local - and information is given well in advance for any maintenance etc. Also good value for money.
Always super efficient.
Always super efficient, no problems, and have always responded to questions quickly and advised of any maintenance issues well ahead of scheduled work.
The service has been great and the only…
The service has been great and the only problem, of my own making, was handled well and without making me seem to be the idiot that I am!!!
Best ISP ever
Brilliant connection and fantastic customer service. Communications with customers are excellent and any (rare) problems are dealt with promptly and efficiently.
When we moved house a few years ago, we only considered places with B4RN service as we couldn't bear the thought of having to go back to any other providers.
Excellent engineers really helpful in…
Excellent engineers really helpful in settling us up.
I very rarely have problems with Broadband For Rural North
I very rarely have problems with my B4RN and on the few times I have had problems they are quickly dealt with. The B4RN Telephone help line is easily accessible and very efficient, with the staff always willing to help.
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