Plenty of appointment times available, so I could choose the best for me. The convenience of a fitting location was fantastic, saved me having to drive to a depot so I didn't lose work time. The tec... See more
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Review summary
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Had my windscreen replaced by Autoglass. From making one call everything was dealt with from taking Insurance details and a date when it was being replaced. On the morning of the repair Stuart th... See more
I spoke with Ryan who was completing a job on a customers car. This was in the Car Park at Epsom Golf Club. I had a few minutes before my tee time and I asked for his advice about a small problem rega... See more
Helpful website and easy to navigate Once booked was kept informed and given Reminders about appointment. Technician informed me when he was on way and time he would arrive. He was polite and ex... See more
Company details
Contact info
1 Priory Business Park, MK44 3US, Bedford, United Kingdom
- 0800363636
- callme@autoglass.co.uk
- www.autoglass.co.uk
4.5
Excellent
149K reviews
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Very good workmanship and great service…
Very good workmanship and great service would recommend to friends and family.
17 August 2026
very easy to book an appointment
very easy to book an appointment, skillful technician, friendly
17 August 2026
really good service
17 August 2026
Excellent service.
Sadly I had to have my windscreen replaced twice in a month due to poor road conditions but each time auto glass did a fantastic job to replace it. Dominic was courteous informative and efficient.
The job was completed in the time and the car was left clean and tidy. Can’t recommend auto glass enough.
17 August 2026
very satisfied.
16 August 2026
Easy to book, excellent service
Easy to book. Excellent service
Work carried out on road outside house.
Technician professional, informative and polite throughout the process
16 August 2026
Good Service and excellent communication
16 August 2026
The technician was really happy
The technician was really happy, polite and friendly. Very quick and professional
16 August 2026
As I said time is a problem service…
As I said time is a problem service when was great when here but would like more options for booking times
16 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great technician
Great technician. Bad Friday evening telephone operators. It’s quicker to book online yourself. I was also told I couldn’t get a weekend booking for a few weeks. Did the job myself online and got one straight away .
A lot of wasted time and energy . On the phone for 90 mins on a Friday evening - so fed up !
16 August 2026
Reply from Autoglass®
We apologise for the issues around your booking experienced during your time with Autoglass®.
We appreciate your feedback and thank you for sharing your experience with us in order to help us improve our service.
Thank you for bringing this to our attention.
Autoglass®
They kept to the appointment and did a…
They kept to the appointment and did a great job
16 August 2026
Top rate service from autoglass technician
Friendly, efficient and rapid service. Couldn’t ask for more really
16 August 2026
Paid for wipers that like a bit of a…
Paid for wipers that like a bit of a scam to upsell when having front windscreen replaced. They never materialised. No receipt provided for excess payment and no refund processed for wipers!
16 August 2026
Reply from Autoglass®
We're very sorry to hear about the issues experienced during your time with Autoglass® and we appreciate you bringing this to our attention.
If you wish to discuss the matter further and allow us to investigate, please send your job number along with any additional information to our Customer Service email below:
customer.services@autoglass.co.uk
Thank you,
Autoglass®
Big time window and missing permit
They give you a window which is all day, and then give you a 5 minute warning. Windshield was replaced well but quite a bit of debris left inside and my parking permit was taken. I should have taken it off but I can’t believe that’s not a common part of replacing windshields
16 August 2026
Reply from Autoglass®
We're very sorry to hear about the issues experienced during your time with Autoglass® and we appreciate you bringing this to our attention.
If you wish to discuss the matter further and allow us to investigate, please send your job number along with any additional information to our Customer Service email below:
customer.services@autoglass.co.uk
Thank you,
Autoglass®
Easy booking and friendly technician
Easy booking, quick service and job completed efficiently. Helpful, friendly and honest technician.
13 August 2026
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