Great parts for a great price. Let down by Evri courier service. The first shipment was returned for an unknown reason. The replacement order was missing parts. The extra parts arrived the next day by... See more
Company replied
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Review summary
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Unexpectedly my car failed MOT on one shock absorber on a car with air suspension. Mechanic priced an OE replacement at over £700. Autodoc supplied a Ridex branded pair for much, much less. They look... See more
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Well, they are sending your parts quickly, occasionally get it wrong bug you get refund. Them are still missing a lot of parts like some basic lower rear arm screws but overall they are doing OK!
Company replied
I made 2 orders 1 arrived next day, no complaints! The other was split into 2 orders and arrived 4 and 5 days later. The first order which was a contitech timing belt and water pump cost me 1.99 deli... See more
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Company details
About AUTODOC - Great Britain
Written by the company
AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
What we are known for:
Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.
Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.
Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.
Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.
Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.
Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.
Contact us
FAQ
Contact info
United Kingdom
- trust@autodoc.co.uk
- www.autodoc.co.uk
4.2
Great
18K reviews
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Reply from AUTODOC - Great Britain
Greetings!
Thanks for your feedback 🙌 We’re happy that the delivery and product quality met your expectations. 🚚✅ We look forward to helping you again in the future!
Best regards,
AUTODOC Team
Reply from AUTODOC - Great Britain
Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards,
AUTODOC Team
Im so happy Andrew Smith quality…
Im so happy Andrew Smith quality control manager you are very helpful
24 July 2026
Unprompted review
Reply from AUTODOC - Great Britain
Hi Md Jahidul Islam,
We're touched by this review and grateful for your trust⭐.
This confirms that we're on the right path💫.
We look forward to your return!
Best, AUTODOC Team
Do not order from here if you're in a…
Do not order from here if you're in a rush.
Absolutely appalling delivery times in this day of age. Order placed a week ago, brake fluid arrived today, brakes nowhere to be seen yet. Messed up my whole plan, car's off the road now for days, planned to do it last week as I was off. Very cheesed off, won't be ordering from them again.
27 July 2026
Unprompted review
Reply from AUTODOC - Great Britain
Hello Jozsef!
We're very sorry if your order took longer than expected to arrive.
However, we'd like to verify the order details and would appreciate it if you could give us the opportunity to do so.
Please contact us at trust@autodoc.co.uk, we'll check everything and get back to you with a response.
Best Regards, AUTODOC Team.
Reply from AUTODOC - Great Britain
Hello, dear customer!
Thanks for the high rating 💪 It’s important to us that every purchase is fast, convenient, and smooth 🚗💨📦
Best regards,
AUTODOC Team
Good product / well packaged.
21 July 2026
Reply from AUTODOC - Great Britain
Hello!
Thank you for your feedback 😊 We’re glad that you’re happy with your order. We're always ready to help you pick the right parts 🧭🔧
Best regards,
AUTODOC Team
awful company to deal with
awful company to deal with. 13 after item ordered item still not turned up. I have been in contact with the delivery company (EVRI what a surpise) who told me there were dealing with the sender about this so i contacted Autodoc 4 days ago still no response about it. sat for an hour on there chat bot and rep and told to wait another 2-4 days for an email. In my world you rate a company on how they deal with problems and this company proves there worth.
27 July 2026
Unprompted review
Reply from AUTODOC - Great Britain
Hi ANDREW!
We sincerely regret that the delivery took longer than expected and caused inconvenience. Order processing usually takes 1-2 business days, and delivery to the UK — 3-4 business days. Sometimes delays occur due to overloaded couriers or international logistics, but we do everything possible to speed up the process.
If you have questions or need help, please write to us at trust@autodoc.co.uk with order details. We are happy to help and hope to restore your trust!
Regards,
AUTODOC team
I was having trouble finding parts for…
I was having trouble finding parts for my car and Autodoc had them in stock at a great discounted price and promptly delivered them.
Highly recommend!
27 July 2026
Reply from AUTODOC - Great Britain
Hello!
Thanks for your feedback 💬 Your opinion is important to us, and we’re glad that we could provide you with the right car parts 🔧📦✨
Best regards,
AUTODOC Team
good sevice good parts
27 July 2026
Reply from AUTODOC - Great Britain
Hi!
Thank you for your feedback 💬 It’s important to us that every order is a positive experience for our customers✨🚗
Best regards,
AUTODOC Team
A trustee trader
Thanks to the great range of parts on a very reasonable price, I'm always happy with my purchases and when you plan this purchase in time , the results are always satisfied
24 July 2026
Reply from AUTODOC - Great Britain
Hello, dear customer!
Thanks for your positive review ⭐ We work to ensure that you can always find the right parts quickly and easily. 🔍📦
Best regards,
AUTODOC Team
Sent part for a LHD car
Ordered a speedo cable and it said it’s correct for my car however when it arrived, it’s for a LHD car so won’t fit
27 July 2026
Reply from AUTODOC - Great Britain
Dear Taye Riley!
Your request has been forwarded to our quality control department and will be reviewed as soon as possible.
If you have any questions, please contact us at trust@autodoc.co.uk.
Best regards, Your AUTODOC Team.
Reply from AUTODOC - Great Britain
Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards,
AUTODOC Team
Very quick receipt of replacement pump…
Very quick receipt of replacement pump - arrived the day after placing the order. Fully compatible part swap and much cheaper than the original that would have been more than £100 from VW Audio dealer.
27 July 2026
Reply from AUTODOC - Great Britain
Greetings!
Thanks for your review 🌟 We really appreciate your trust and will continue to provide you with a high-quality service 🤝🚙
Best regards,
AUTODOC Team
Reply from AUTODOC - Great Britain
Hi!
Thank you for your feedback 😊 We’re glad you’re happy with your order and our service 🚙📦We look forward to your next visit!
Best regards,
AUTODOC Team
Great Service
24 July 2026
Reply from AUTODOC - Great Britain
Hello!
Thank you so much for your positive rating ⭐ We’re really happy that you’re pleased with your purchase and our service. We’d be glad to help you find the right car parts anytime 🚗💨
Best regards,
AUTODOC Team
Electric tailgate
Delivered on time
Part fit correctly and after a bit of setup worked great.
Thanks
24 July 2026
Reply from AUTODOC - Great Britain
Hello, dear customer!
Thanks for your positive review ⭐ We work to ensure that you can always find the right parts quickly and easily. 🔍📦
Best regards,
AUTODOC Team
Efficient service
The shear quantity of parts and information is amazing, hope it all works well, haven't had it fitted yet my mechanic is very busy. Thank you very much for your service.
24 July 2026
Reply from AUTODOC - Great Britain
Hi!
Thank you for your feedback 💬 It’s important to us that every order is a positive experience for our customers✨🚗
Best regards,
AUTODOC Team
Excellent Service
Easy to order, compatibility of part was checked automatically via account with car details added and delivery was much faster than stated. Very happy customer.
16 July 2026
Reply from AUTODOC - Great Britain
Hi!
Thank you for your feedback 😊 We’re glad you’re happy with your order and our service 🚙📦We look forward to your next visit!
Best regards,
AUTODOC Team
Quick service
24 July 2026
Reply from AUTODOC - Great Britain
Hello!
Thanks for your wonderful feedback 🙌 Your opinion means a lot to us, and we’re happy to hear that your order met your expectations 📦✅
Best regards,
AUTODOC Team
Right product on time.
Right product on time.
What more do you want? oh and a sensible cost compared to OEM which in a lot of cases I suspect is the same part.
24 July 2026
Reply from AUTODOC - Great Britain
Hello Peter!
Thank you very much for your kind words🌟.
We will continue to delight you with high-quality service.
Best regards, AUTODOC Team🚗💨
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