AusFF Reviews 

No fuss efficient service. Much appreciated

AUSFF team was very responsive to my questions! I was hesitant at first especially I was about to deliver an expensive item, but my parcel was taped with fragile stickers as I requested and came in good condition!

I accidentally signed up for the lowest tier plan when I actually needed the Platinum. They refunded me upon request without any problem!

Really great company, they are so fast at verification, shipping etc. It worked without problem. I am satisfied

The company is doing something right:
quick, transparent with costs, and no frills.
I would definitely be using their services in the future.

I am so glad that I found this company to forward parcels to New Zealand. It has been a fast and easy process each time and each parcel has arrived without problem. Highly recommended service.

Hello,

I ordered from an Australian e-commerce which does not deliver to France, which is why I used the service, they are very responsive to exchanges (despite the time difference) very kind and respons quickly yo your request.
My package is being delivered, I am waiting to receive it to confirm my opinion.
Thanks!

These guys are amazing. I was anxious because I'd never used a parcel-forwarding service before, but they seem to be as professional as it's possible to be.

I needed help in forwarding an item that was too big and heavy for ebay international shipping settings, so a forwarding service was the only way to do it. I contacted Ausff and they replied right away explaining the process.

Their website does look dated and the grammar on it makes it seem a little sketchy, but it's a real functioning website. There is a verification process you have to go through which involves handing over photo ID, also on the old-fashioned website, which doesn't feel great. However there is a real Australian law that states that legally to do their work they do require ID for fraud prevention - so it is legit.

Daniel in particular was very patient with me and was always there to answer any questions. Their website is easy to register on, and the fees for storage are fairly small. They have an account portal that you can log into to see the status of any items you have with them, and they offer lots of extra services such as photos and double-boxing also for small fees. They also have a chat window, so if you use it during Aus work hours there'll be someone there to chat to you in real time.

They have a quote estimate so that you can calculate how much shipping will cost before the item reaches them, which is helpful. The calculator was the same both before and after arrival so there weren't any surprises. They offered about 12 different services so you'll have a choice of cheaper shipping options if that's what you need.

I'm glad I had the option to do double-boxing for 5 AUD because the ebay seller dispatched the item with terrible packaging, so their option helped save the item from taking any damage as it went across the globe. They'll also do pre-shipping photos, which they emailed swiftly.

Definitely give them a try if you need help with forwarding anything from Australia, they're brilliant.

I highly recommend this company they provide a top tier service, open and honest customer service Mark is always willing to help where possible,fees are good service is fast

The company is very easy to deal with and efficient at despatching parcels. Highly recommended.

Always the best service, fast shipping and responses.

Great Opportunity. Stands For Great Services, Service Oriented, And Professional, A Good Experience. Prompt, Correct, And Accurate Chat, Explain Well. Personal, Nice, And Sweet Approach, Meet Up Well. Polite, And Caring. Helpful, And Willing. Great Pricing. More Than Satisfied. Leave Me With A Great Sense, And Feeling. Highly Recommend Them.

great service, would definitely recommend, reasonable prices, very reliable and sure would trust them again

good advice. easy to communicate. reliable service. reasonable price. timely updates.

Best company

Good response.

I have used AUSFF Post many times now and am very satisfied with their process. It's easy to know the status of your package.

At first, I was a bit doubtful of the site, because I needed to send a copy more sensitive data, so I’d prefer to see a different verification method. Still, they were extremely professional and quick with the items. The website might not be the most "modern", but I actually like that, since I find it clearer and easier to navigate. Highly recommend them!

It was a great experience. The parcel was delivered from Australia to Ukraine in 2 weeks. I am pleasantly surprised

Great Service, easy to use website and fast customer service, thank you

First time using a freight forwarding service, to get products purchased online from Aus to NZ. Super easy to sign up with AUSFF and was provided with clear instructions on how to use their service. Product purchased and arrived at AUSFF. I was notified and was able to quickly arrange the delivery to NZ. Had to provide information to verify who I was, but this was well explained. Overall….Fast, simple, cost effective and easy to use. I would definitely recommend AUSFF and will definitely use them again. Thanks!