Ryan from Auger came out following a repot from our water company that we had a leak. On investigation he found no leak on our incoming supply pipe but did find the the recently installed meter had... See more
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Auger is an independent specialist serving the insurance industry for drainage and water mains claims across the UK
14a Cross Lane, CH45 8RH, Wallasey, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
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I can recommend this company on my recent experience. The whole process went smoothly as it should. Wayne and Archie who carried out the repair 5 stars and David who did initial survey. First class service from Auger.Highly recommended.
Everyone I dealt with was friendly and efficient and obviously cared that they looked after us. The job was done quickly and left very clean and tidy once finished. Would recommend without hesitation .
Kept me updated at every point of the work carried out. Always had a number to call and very friendly staff in the office and on site.
Excellent service throughout the whole process.
Very professional. Kept me up to date all the way through. Quick response and appointment. Job done to a high standard. Absolutely outstanding all round.
Very professional, very disciplined staff who attended to all our requirements and displayed hard work and attention
I had an excellent experience with Auger they are extremely professional and there employees are some of the best great job Thank you
My building insurance arranged everything with Auger. They came out in less than a week and did a great job. As a bonus, they assessed previous quotes I had paid for after an inspection with another company and advised my insurers to reimburse me the money I had already paid.
Finally, every person I spoke to over the phone was very helpful and super friendly.
We booked in Auger to come and fix an external leak in the front garden of our property. Jerome the engineer was punctual, friendly, polite and professional. He clearly explained how he had fixed the leak. Although Auger aren't cheap, they did provide us with an excellent service.
Really professional company, work carried out quickly and excellent communication from telephone staff
We had some work completed last year to remove root growth from our sewer pipes. Regrettably there was a further problem with the repair. The Auger Engineer came again and completed the repairs. We were kept informed all of the time and shown the problem and the correction by camera. The efficiency of any company can be measured by how it reacts to problems. In this case I’m delighted with Auger.
Fast service, very friendly customer services, very helpful & respectful ☺️ the young man who came to fix the leak was really helpful & did a wonderful job 👍
The customer service & the quality of the work carried out is top notch. The workmen who completed our drain replacement couldn't have been better.
I had a very long and complicated issue with a leak under my house. Auger were excellent in identifying the problem, suggesting solutions, and getting the job done. Everyone who came to my house and on the phone were professional, polite and knowledgeable. I was very happy with the service.
Really helpful company, very knowledgeable and helped me claim through my insurance. Although I’m still waiting the water company to come out check these new water meters for a leak. I suspect if I have to give Auger another call for help they will be there to support me
Cannot fault Arger at all! Not a negative word to say about them in facteverything positiveI would even go as far as to say positive A+ Arger has been the most professional and efficient company I've had to date! Get me updated every step of the way, works carried out were above and beyond! Absolutely perfect!
Professional and knowledgeable,very affective work ,and polite engineer
Polite, friendly, informative and got the job done without fuss. All staff relaxed, friendly, helpful and professional. A really easy, positive experience.
Great service. Explained exactly what was going to happen. Drains cleared and issue resolved during he first visit.
Extremely pleased with the service provided by Augur following the discovery of subsidence at my property due to leaking drains. I was given an appointment for a drain survey within a few weeks of speaking with the insurance company followed by a detailed report of the problems identified and a timetable for the proposed work. Once work began I was impressed with the courteous, professional approach of the repairmen and the care given to restore my property back to its original state. Minimal disruption and left my drive clean and tidy. Highly recommend.
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