The technician Tony rang me before arriving to let me know he was on his way. On examing my furniture he immedately recognized the repair needed. He cut no corners and left my items of furniture look... See more
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I was unaware that the insurance only…
I was unaware that the insurance only covered structural damage. I was told that the sofa would be cleaned and and scratches would be dealt with. The left hand side of the sofa is still sitting slightly lower than the right hand side. Can't say that I am happy with the result at all
Great service
Although the part took a long time to…
Although the part took a long time to arrive the actual job was done quickly and efficiently.
Really friendly nice guy
Really friendly guy arrived on time to repair a small area of my new furniture , did an amazing job , really pleased with it! Thank you
Very good service from start to finish
Very good service from start to finish. Always kept in touch with updates and progress.
Could not fault the engineer who came
Could not fault the engineer who came, quick and had the spare part needed for the repair
Excellent service from the technician
Excellent service from the technician
Prompt Service
Repairman actually came next day instead of the advised time of a week so that was a bonus!
Gary the Repairman was extremely helpful and managed to do a repair rather than wait weeks for a replacement.
The gentleman who came was very…
The gentleman who came was very efficient and left no mess at all and made the repair with the chair as good as nee
Very pleased with my cushions
Thanks so much for the repairs off my…
Thanks so much for the repairs off my sofa great thanks 🙏
Very professional
Very professional, polite. Excellent service. Very happy with thr result.
Matt was on time polite and very…
Matt was on time polite and very efficient. Would recommend a company to use
Total satisfaction
We was issued a 3 hour time slot the night before,on the day the technician phoned to tell us what time he would arrive on arrival he gave a friendly / professional service. On the assessment of the work required he kept us informed of what he was going to do.Completed in 40 minutes no mess at all. It now looks like new again, the technician is a credit to emmiera group. Yes i would definitely recommend emmiera. Thank-you
Friendly polite engineer cleaned up…
Friendly polite engineer cleaned up after himself. The only issue I had was not being kept up to date with the eta.
Please do not use. …
I ordered a lot of furniture from Oak furniture land and the coffee table had an accident. There availability was very poor , but in the end the technician turned up to do the repair and now it is 10 times worse. A beautiful solid oak table cover in runs and drip marks and looks absolutely horrendous. I am absolutely devastated. No after care support.
Nice guys but didn't solve the problem
4 stars for trying
4 stars for trying. My leather chair had a heat gun on it to try and straighten out the leather on the arm, that was creased tight in one pjace and floppy elsewhere, but not long after he left it sprung back to how it was before it was done. A brand new chair, shop won't replace because of a manufacturing fault. They will keep sending out this company to try to fix it, what's the point, upholster was very polite and professional but its very difficult to put right a manufacturing fault, just wish this would be acknowledged that's all.
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