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Audiophonics est une société spécialisée dans la distribution de produits et appareils HiFi, audio et Do It Yourself sur internet. Des produits qualitatifs au meilleur prix.
Contact info
10, rue Marcelin Berrthelot, 33270, Floirac, France
- info@audiophonics.fr
- www.audiophonics.fr
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Speedy delivery abroad for attractive shipping cost
Excellent experience / service !!
All recommendations for Audiophonics…
All recommendations for Audiophonics and their team. Fast delivery and excellent technical support.
Awesome Company
Awesome company. I purchased one of their Purifi Class D amps 5 years ago. I use it daily and love it. Recently, I had a problem with a power switch that burnt out. They sent me a brand new switch quickly, for no charge, and got me up and running again. I’m in the States and they’re based in France and they still bent over backwards to help me. I rarely leave reviews, but their excellent products and customer service compelled me.
Well built and good sound
Very happy with my purchase. Quality and SQ well exceeds the price tag. Imprived SQ connected to a Mytek Brooklyn DAC with Supra Exalibur USB cable and digital RCA cable. Built like a tank.
Horrible after Sales Support
I have spent €3000 with audiophonics in 2025 and in October 2025 my wife purchased interconnect cable and RCA interconnects to the value of €400+ from them as a Christmas Present for me. The problem was that the cable was to small and would not fit the RCA connectors. Both my wife and I emailed them in late December asking them if they would allow us to return the cable for credit so that I could purchase the correct cable from them for my interconnects. I realise that they were purchased in late October but they repeatedly said no and after 14 days you cannot return an item.
As I write this review I know that audiophonics will do one of several things (1) they may reply to my feedback in French (2)They my reply to my feedback and say ''We would like to confirm once again that we can only accept returns within 14 days of the delivery of your order'' (3) They will say ''We thank you for your understanding and remain at your disposal for any further question''
Below is the last email that was sent to audiophonics (4th January 2026):
Good afternoon Joan,
As you are aware my Wife bought me this cable for me for Christmas. Yes I understand that she bought it in late October but I was only gifted with it on Christmas Day.
As a customer of yours I thought that you could help her by allowing her to return it to you so that I could use the refund to purchase suitable cable for my Elecaudio Connectors that she also purchased from you.
I spent approx. €3,000 with you in 2025 and I though that you could help my Wife as a Good Will Gesture. I was obviously wrong so I will not be making any further purchases from Audiophonics.
Audiophonics is very good at selling but fails when it comes to supporting its Customer.
Regards,
Richard
In Summary they refuse to offer any help or support so I will not be making any other purchases from them.
Adieu pour toujours à Audiophonics

Reply from Audiophonics
Excellent product
Excellent product, very quick delivery! Thank you!
All good, plus outstanding support
Ordered an Audiophonics-built Amplifier and cables / accessories and I had few mail exchanges with support for clarifications and help picking the right option.
An experience I'd recommend, support was great and very helpful - and patient to my dumb questions - and the shopping, shipping and packaging all flawless.
Good audio store
Good price, Quick international delivery. Very good communication with the seller. Very good after sale support. Highly recomended
A reliable supplier of well-selected devices at good prices!
I purchased Topping B200 power amplifiers at a very good price. Very fast delivery at a low price. Devices well packed and secured. B200 great. The loudspeakers disappear and a spacious soundstage appears. Measurements are available at audiosciencereview.com
online shop cd player
I purchased a CD player through the website. The transaction went smoothly and successfully. The shipping was fast and accurate, and the package arrived without any dents or other problems. Excellent.
Great product and fast shipping!
Total Waste of time
Ordered a dac amp combo that was in stock and ready to ship , 4 days later i get an email saying it wasn't in stock and had to wait more than 2 months for shipping. At least they were quick to answer emails and got immediately refunded but they didn't apologize !
Total waste of time , but I understand error can occur , maybe next time they will check their inventory twice.

Reply from Audiophonics
Perfect!
From the start to the end: Everything went well and correct. A trustworthy seller.
A very smooth transaction
A very smooth transaction. Easy to order and fast shipping.
Good product Great service
Good product, very swiftly delivered! Great service!
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