Auctmarts Fairings Reviews 

299
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and perfect fitment of the fairings, along with excellent paint work and customization options. Many people also highlight responsive and helpful customer service, noting staff kept them updated and quickly addressed questions. However, some customers noted significant shipping delays, waiting several weeks or months for orders, and issues with incorrect or missing parts. A few other people also experienced product quality inconsistencies, such as peeling stickers, paint defects, or fitment problems. Additionally, some reviewers were not happy with customer service, mentioning poor communication or a refusal to resolve problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the paint finish as great, high... See more

Quality

People report positive experiences with quality, with many reviewers praising the high quality of the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers praising fast delivery,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers expressing disappointment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought and installed at least 50 fairing kits from different companies. I have installed about six from AuctMarts and I can say without a doubt they are one of the best in the business. The fit... See more

Rated 5 out of 5 stars

Communication was great even with the time zone differences. Fairings are of great quality and paint was almost flawless. My bike looks amazing and for the price you cannot beat there products. They m... See more

Rated 5 out of 5 stars

Well worth the wait, fitment was great, color was perfect!! Auctmart did it again!! This is my second set of fairings I’ve gotten from them and honestly I can say near oem quality!!! Great customer s... See more

Rated 5 out of 5 stars

I bought two sets of fairings off of them, both fully custom painted. Zero fitment issues as long as you re-use the factory bolts. The fairings took about 3-4 weeks to be painted and about a month to... See more


Company details

  1. Aboriginal and Torres Strait Islander Organisation

Written by the company

Auctmarts is the worlds best retailer of high quality Real injection moulded motorcycle fairings. http://www.auctmarts.com


Contact info

4.0

Great

TrustScore 4 out of 5

299 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(299)

56 reviews in the last 12 months

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Rated 2 out of 5 stars

I’m only writing this review because…

I’m only writing this review because I’m a customer of auctmarts. My review is solely based on the fact that I payed full price for one of the hayabusa fairing kits the full black kit. It came in with no issues but my problem is that it didn’t come with the bolts. Without the auctmart bolts you cannot put the fairings together. The stock bolts won’t fit and I emailed them with no response and tried to buy an extra bolt kit but there were none available. So at this point I’m at a loss idk what to do here.

1 May 2023
Unprompted review
Rated 4 out of 5 stars

Communication could be better

Fitment was great had to chisel some of it down to fit 100% but all in all its nice and flushed and my custom order was great. Communication could be better everything is email based even though they have a number on their website. The bolt kit I received was not really great to be honest just a heads up. People always give me compliments on my bike in the end.

30 April 2023
Unprompted review
Rated 5 out of 5 stars

Great all around experience

The communication was great. Updates on my order and pictures of the final product before shipment was awesome! Fairings fit really well for being aftermarket.

15 February 2023
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE - Horrible Experience

So I ordered a fairing set for my bike, it was in a colour scheme that wasn't listed on the website so had to contact them to make the order.

Spoke to them by email asked if they could do what I wanted and they said yes, I also asked them to ensure the fairings were left to cure for a day or two extra as I had read reviews stating they had been packaged too soon which had left marks in the paintwork. They agreed, told me the time to make would be 2 weeks. So I gave the order the go-ahead. At this point I told them the delivery address. They acknowledged that and told me that they would send a request for payment through paypal.

I made the payment through paypal and the order was under way. About a week in, I asked for the paint code they would be using, so that I could have the tank painted to match exactly. They responded that they don't use codes and simply mix the paint themselves. Effectively guess work. Not the end of the world, would just mean I'd have to wait for the fairings to arrive to paint the tank.

Another week went by and I hadn't heard anything, so I followed up and was told it would still be another week.
A week went by and I was told I would be sent photos on an exact date (which was about 4 days later). 5 days later, still nothing so I sent an email again to see what was going on. This time no one even bothered to respond for about a week and when they finally did, they told me it would still be another week. It was at this stage that I really started to get annoyed. mostly at being lied to constantly. I told them as such and told them that I was just about ready to file a dispute with PayPal.... Coincidentally, they were suddenly done that same day and they sent a photo. Weird, but I naively thought great! And asked for the tracking details in a few days when they would be sent. They told me that the fairings still had to go through checks for quality control and asked me to be patient. So I was. about 10 days later I emailed again, asking if they had been sent yet and didn't receive a response for about 3 days, at which point they told me they would be sent in a few more days. A few days later they emailed saying they'd been sent, so I asked for the tracking details, They told me they don't have them and wouldn't get them for a few more days.... strange, but okay. 5 days later they finally sent me the tracking details, I looked it up and instantly noticed that they had sent it to the wrong country. The correct address, just the wrong country. I went back and checked the email I had sent them with the delivery address and sure enough, the address was correct. I emailed them asking them to call UPS and sort it out. I didnt hear back for nearly 2 days, at which time they told me it was my fault, and that I needed to send someone to the address in this different country to pickup the package...? Seriously What The Fudge?

About 5 emails back and fourth with them blaming me for this and nothing from them saying they'd actually called UPS to sort it. I have tried contacting UPS AUS, UPS NZ, UPS International, and none of them were able to do anything, all saying that the shipper needed to call to make the change.

So right now, I'm out of pocket a grand AU, with my fairings in limbo in Auckland, NZ. While I'm in Brisbane, AU. Auctmart, playing acting like a street kid selling burnt DVD's out the back of car, rather than an actual business.

I've raised a dispute with PayPal. But I've never had to do that before so I don't know whether I should hold my breath. And even if it does get sorted, I can't imagine that it will be a quick process.

Honestly, DO NOT WASTE YOUR MONEY WITH THIS COMPANY!

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Awesome experience!

Awesome experience! Great price! Great communication! The fitment and custom design was perfect! I would definitely recommend!

1 January 2023
Unprompted review
Rated 4 out of 5 stars

Best aftermarket fairings

I have bought 5 sets of fairings from this company in the past and had a custom made one. Never had any issues. Fairings are decent, fitment is 8 or 9 out of 10. Nothing crazy. Paint job is also decent. For the price you can't really complain. Usually the whole process take about 22 days.

14 February 2022
Unprompted review
Rated 5 out of 5 stars

I've had bad luck with other company's

I've had bad luck with other company's. So I shopped around. Auctmart has taken care of me multiple times for my different bikes. The fairings are always high quality. Fitment is always tight and perfect. My bike looked great again for a good quality price.

4 February 2023
Unprompted review
Rated 5 out of 5 stars

Relentless Suzuki iomtt replica

9-10 year ago I wanted to find the Guy Martin iomtt replica fairings for my Gsxr k8, but could not be found anywhere.I have found the Auctmarts team in some forums on web, I read very good words about their work.But my bad luck,what I wanted it was available only for the K9 …..
I send mail and I ask if they can painted for my K8, they answer me asap,
"YES we can do it!"So simple!
And they paint it for first time for me.
I sent the payment and that’s all!
Every week they sent me photo about preparation, and after one month i received my perfect fairings!They sent me and some gifts!

The fit it’s excellent,I took out the oem and I fit the new one with no problem,the quality for the abs is perfect,the stickers also. I have it 9-10 years and it’s like new.

Thank your Auctmarts team!

12 January 2023
Unprompted review
Rated 5 out of 5 stars

Best Bike Fairing-Kits!

The quality is very good and high quality. We have been very happy with our orders so far.
Communication with the team runs smoothly. The implementation of different designs for different bikes really good. We have a clear recommendation!

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Killer product

Killer product , fit and finish are great. The paint quality is amazing but what I was evenly more impressed with shipping and how fast the product came . It’s been a few years now since I’ve purchased plastics and they still look great. Looking to add some track day plastics from this wonderful company next

10 December 2022
Unprompted review
Rated 4 out of 5 stars

fairings are nice

fairings are nice, damaged during transportation, but the money was returned for the damaged fairing..
great approach, willingness, cooperation

15 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing aftermarket fairings

Fairings were great, package well, and had a sticker kit. I didn’t use the stickers due to me liking the way the bike looked without them. I would highly recommend these brand as other moto YouTubers have used them with no issue. My bike was a 2006 CBR600 RR. I would just recommend using the oem fairing nuts and bolts but they also include a universal kit as well.

15 January 2022
Unprompted review
Rated 3 out of 5 stars

So the fairings are amazing!! But

So the fairings are amazing!!! Perfect fit perfect paint. The bolts kit didn't come with instructions for instal and some hardware is not correct but not the end of the world. Would have selected 5 star except the constant harassment from the instagram personnel asking for a review is doing my head in! I have said a million times I haven't put the fairings on the bike yet but I have had 10 or more messages about a review. Again the product is awesome! Marketing team not so much.

27 December 2022
Unprompted review

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