Aeropuertos del Suroeste Reviews 

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TrustScore 3 out of 5

3.1

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3.1

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TrustScore 3 out of 5

2 reviews

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3.1

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Rated 1 out of 5 stars

Fraud by EDEN SkinCare at CANCUN Airport

I was lied to by EDEN SkinCare (Terminal 3 - CANCUN Airport) in violation of several PROFECO, their state Quintana Roo, VISA / MASTERCARD laws and rules of Consumer Protection Act. They willfully MISREPRESENT this device with false and misleading claims both in advertising, online videos and in person demonstration's. They tell you this device was developed for them by NASA and that it has a solid gold applicator tip designed to work their magic creams deep into the layers of your skin. They lie about their products abilities and make you believe if you buy their expensive face creams (which are not even safety wrapped or sealed) and overpriced handheld device you'll never need a facelift.
After leaving the store I discovered the TRUTH and attempted to return all items but was denied a refund even though the products were unused. I reviewed the Patents for this device and they lied about the extent of the patent approval simply to mislead and make a sell which is in clear violation of the Consumer Protection Act and the patent approval for this device. This device is not FDA-approved as they claim, it is only FDA cleared! FDA-cleared does not mean FDA-approved and marketing it as such is considered misbranding under FDA rules.
Additionally, they lie and tell you this device was designed for "full skin rejuvenation, elasticity improvement and anti-aging treatments" both in advertising and in online videos and in person instructions and demonstrations. This is also a lie because the patent for this device was only approved for the "treatment of peri orbital approved for the "treatment of peri orbital wrinkles (crows feet) and NOTHING ELSE! When you buy the product they UNKNOWINGLY have you sign a nonrefundable form. They click and bait and over charge extreme high USD amounts when they verbally mention MXN pesos prices. They use dires, coercion and steal your passport when their staff distracts you . Then when you discover their deception they find every excuse in the book to not allow you to return these products which were sold under false pretense and they hide behind their nonrefundable trick thus entrapping your money. This deception and in clear violation of the Mexican Consumer Protection Act and the FTC patent for which the device was approved.
ASUR has been informed as well as PROFECO.

6 April 2026
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