AskDirect logo
Visit website

AskDirect Reviews 

1,104
•
TrustScore 5 out of 5

4.8

Photo Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing, often finding products significantly cheaper than elsewhere. The ordering process is consistently described as easy and straightforward, leading to a smooth purchase experience. People are also very satisfied with the fast and efficient delivery service, with many items arriving sooner than expected. However, some customers also noted issues with delivery, experiencing significant delays or even non-delivery of their orders. A few other people also felt that communication regarding these delivery problems was sometimes lacking or unprofessional.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and great... See more

Product

Customers had positive experiences with product, often highlighting that items were legitimate, as described,... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy ordering process and quick... See more

Service

Users describe positive interactions with service, often rating it as "ten out of ten" and "excellent" due to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, i ordered my item on line to be delivered to my home address in Scotland. When i received my email confirmation I noticed it was ready for collection the next day at Windsor, I ob... See more

Rated 5 out of 5 stars

Brilliant company, fast delivery, perfectly packed item at a great price, couldn’t ask for more! I have to admit I was hesitant as I hadn’t heard of them before and the price was so much less than el... See more

Rated 5 out of 5 stars

I’d never heard of Ask Direct, but came across the company when searching for price comparisons online. We had found a tv in Curry’s who claim to price match, and Ask Direct were advertising the price... See more

Rated 5 out of 5 stars

I originally bought headphones through Amazon and DPD messed up the delivery and returned them...i spoke with Pritti at the customer service line and she was super helpful. I bought another pair, she... See more

Company details

  1. Photo Shop
  2. Computer Store
  3. Hi-fi shop
  4. TV store

Written by the company

We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,104)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Service

Ordered an “open box” soundbar at 3pm on Monday, delivered before Noon on Tuesday. Very well packed, in original box and in “as new” condition. Very happy - great service, great product and great price!

10 March 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look