Excellent service, i ordered my item on line to be delivered to my home address in Scotland. When i received my email confirmation I noticed it was ready for collection the next day at Windsor, I ob... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brilliant company, fast delivery, perfectly packed item at a great price, couldn’t ask for more! I have to admit I was hesitant as I hadn’t heard of them before and the price was so much less than el... See more
I’d never heard of Ask Direct, but came across the company when searching for price comparisons online. We had found a tv in Curry’s who claim to price match, and Ask Direct were advertising the price... See more
I originally bought headphones through Amazon and DPD messed up the delivery and returned them...i spoke with Pritti at the customer service line and she was super helpful. I bought another pair, she... See more
Company details
Written by the company
We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!
Contact info
31 Palace Gardens, EN2 6SN, Enfield, United Kingdom
- 02073078321
- sales@askdirect.co.uk
- www.askdirect.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was fast and the packages…
Delivery was fast and the packages arrived without damage.
11 May 2026
An easy and smooth transaction and…
An easy and smooth transaction and rapid response to query. The delivery was swift and the price was the lowest but the service is exemplar. Well done AskDirect
12 May 2026
Price And Quality Cannot Be Beaten
Easy ordering, quick delivery and best of all my Ninja air fryer was over £20 cheaper than any other company. I will definitely use ASK again when wanting electrical goods.
11 May 2026
Good value
The website was well laid out. Prices were very competitive and the ordering system was easy. The item description was exact. Delivery was quick and the item arrived safely.
11 May 2026
Excellent service and great price.
Excellent service and great price.
A slight issue was sorted immediately and without complication.
I would definitely buy from here again.
4 May 2026
Great all round 😊
Ordered late afternoon, dispatched same day, received in less than 24 hours, great service and product at significant reduction.
28 April 2026
Great company good communication an…
Great company good communication and delivery was fast straight forward service thanks
23 April 2026
Great offer product was cheaper than…
Great offer product was cheaper than anywhere else, professional service, quick order confirmation.
Free shipping delivered next day!
13 April 2026
Great customer service
I accidentally ordered two items by mistake and they swiftly dealt with it and processed a refund for one of the items. Great customer service.
9 April 2026
good support
31 March 2026
Really good price
Really good price, excellent delivery came exactly as stated well packaged and lovely delivery man.
Can’t fault so far would definitely recommend
16 March 2026
Best price and quick delivery. Just perfect
Great value for money with the best price I could find, and the delivery was impressively quick by Royal Mail. The item arrived very well packaged—securely protected with cardboard to prevent damage or dirt during transit, without excessive or wasteful packing materials.
This was a refreshing contrast to some high street retailers, where items often arrive with no outer packaging, leading to damaged retail boxes or even missing components before the package is opened.
Overall, a very positive experience and I would happily purchase from this retailer again. They are a model retailer that others should learn from.
25 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.