Sadly the company is impossible to contact. I ordered two black ceiling light fixtures (and 3 other cream ones). The black fixtures were scuffed, paint showing the silver. They looked really untid... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
There were missing items in my order delivered. I have lodged a complaint however have received no response
Company replied
Realised ordered wrong item emailed straight away as per website but still waiting for returns details
Company replied
Always gives a prompt service, second to none. Updates on your order are given very soon after it's been placed. I've ordered in an afternoon and the next morning my items are delivered. Seller has b... See more
Company replied
Company details
Written by the company
Buy vintage inspired domestic electrical fixtures and fittings. Large range of original Art Deco restored products including Bakelite switches, radio’s, clocks. Manufacturer of Bakelite reproduction lighting, sockets, pendant sets and braided cloth covered flex
Contact info
United Kingdom
- www.art-deco-emporium.co.uk
2.9
Average
447 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and friendly communication…
Excellent and friendly communication with a very quick service. Very happy with the products.
25 June 2021
Very satisfied,good quality and quick…
Very satisfied,good quality and quick delivery faster than expected. Highly recommended
22 June 2021
Quality is good it arrived quickly
Quality is good it arrived quickly. What else does one want
20 June 2021
Excellent product.
16 June 2021
Sorted shipped, smiling
eBid did not process my order. On enquiry Art Deco immediately solved the issue and even gave me free shipping
The ceiling rose is up and all are happy. Cheers
16 June 2021
Love these guys
Love these guys! Everything to make your vintage home that little bit more adorable!
14 June 2021
Great product great service
13 June 2021
Not what I thought they would be
Not what I thought they would be. My fault I didn't take notice of the colour of the cord. Why such a glaringly white cord in a bakelite switch. It stuck out like a sore thumb and my wife was not happy. Worst thing, you can't change the cord. I tried to do it and it was an expensive mistake.
9 June 2021
Reply from Art Deco Emporium
Hi,
We kind of agree and are looking at plans to have them made with a different colour on the next batch or at the least have an option on the website to enable a choice of cord. That said we can easly change the cord colour for you, just post it back and we will take care of it.
Regards,
Ken
Excellent range of products
Excellent range of products, delivered promptly and free delivery.
Very good!
9 June 2021
excellent service
Goods arrived as described, well packaged, within a few days of placing the order. The products were brass light battens and the one star down is because the capture ring screws took forever and many goes to align so as not to cross-thread.
9 June 2021
Reply from Art Deco Emporium
Hi,
Thank you for the review. The threads are normal pitch but can be tricky so we decided to create a series of "How To" videos, one of them will be on assembly of the products and our tips on making it easer. We hope to be launching our You Tube site within the next month.
Was gobsmacked at the speed the order…
Was gobsmacked at the speed the order was processed and posted, next day delivery, well done brilliant Ebayer, will use them again.
8 June 2021
There were missing items in my order…
There were missing items in my order delivered. I have lodged a complaint however have received no response
8 June 2021
Reply from Art Deco Emporium
This is unfortunate, the review came before we had an email of your problem. I acknowledge we made a mistake and have already shipped the missing parts. We have also taken steps in-house to prevent further occurrence. Customer satisfaction are not just words, we really are dedicated to being the best at what we do.
Kind regards,
Ken
Retro wall lights.
I wanted to make some retro wall lights for my Shepherds’ Hut and the brown bacolite rose and aged brass pendants fitted the bill perfectly. They also arrived very promptly.
7 June 2021
Good product
2 June 2021
First item arrived incomplete but was sorted quickly
First item arrived incomplete and slightly damaged. They immediately sent a replacement which was fine.
31 May 2021
Good service Good product
25 May 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.