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Arnold Clark Autoparts Reviews 

3,403
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, highly competitive pricing, and exceptional quality of the automotive parts and products available on the platform. Consumers note that the digital ordering process is remarkably smooth and straightforward, ensuring that necessary items arrive promptly and are always securely packaged to prevent any damage during transit. Some reviewers were not happy with receiving incorrect parts or ordering items that ultimately did not fit their specific vehicles properly. A few other people also felt that certain shipments experienced unexpected delivery delays or arrived with missing components.

What people talk about most

Delivery service

Consumers find delivery service to be extremely satisfying, highlighting fast shipping times, secure... See more

Product

Reviewers mention positive feedback about product quality and authenticity, with many consumers highlighting... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and good value... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many consumers praise the quick dispatch, easy... See more

Service

Customers consistently note positive experiences with service, highlighting great prices, easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great prices, they source everything you purchase. I would give them 5 stars if only they would ship multiple items together whilst using the same courier. Other than this, everything else is great! I... See more

Company replied

Rated 4 out of 5 stars

I gave 4 stars because everything was sorted at the end. First they sent me wrong car mats. Ordered for CHERY and received BYD mats. And staff at Arnold Clark refused to change them and blamed me for... See more

Company replied

Rated 5 out of 5 stars

The website was well set up and easy to use . I ordered three bottles of BMW Windscreen Washer fluid and my order was fulfilled in a timely manner . I was impressed that they had used masking tape to... See more

Company replied

Rated 5 out of 5 stars

I needed new fitted mats for my new car and as an Arnold Clark customer got a great discount. The mats arrived quickly but unfortunately didn't seem to fit correctly. I contacted autoparts and just a... See more

Company replied


Company details

  1. Auto Machine Shop
  2. also in
  3. Auto Parts Store

About Arnold Clark Autoparts

Written by the company

Founded in 1954, Arnold Clark is the UK's largest independently owned car retailer with over 200 branches nationwide. In 1960, the company began selling car parts from its franchised dealerships, and in 1991, Autoparts UK was established as the company’s motor factors division.

Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.

As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.

We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.

We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.

We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.

Please note we only ship to UK Mainland, Jersey & Guernsey.

Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(3,403)

1,075 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service parts

Reasonable price for parts, quickly dispatched

28 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi William,

Thank you for your review. We're delighted to hear you found our parts reasonably priced and that your order was dispatched quickly. We appreciate your support.

Autoparts Team

Rated 5 out of 5 stars

good service

fast delivery, correct ford tyre pressure sensors, well priced

25 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi John,

Thank you for your review. We're delighted to hear you found the tyre pressure sensors well priced, received them quickly, and that they were the correct fit for your Ford.

Autoparts Team

Rated 3 out of 5 stars

Wrong car mats sent

Wrong car mats sent, 2nd set fitted front but not rear

27 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Andrew,

We're sorry to hear this. We would like to help you. Feel free to contact the team at orders@arnoldclark.com and we can look into this further.

Autoparts Team

Rated 5 out of 5 stars

Campervan Engine Oil

Easy ordering of product. Quick delivery by a recognised courier. Kept up to date all along the purchasing process.

27 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Philip,

Thank you for your feedback. We're pleased you found the ordering process straightforward and that you were kept informed throughout, with quick delivery from our courier.

Autoparts Team

Rated 5 out of 5 stars

Speedy delivery and stock levels seem…

Speedy delivery and stock levels seem accurate. What more could you want from an ecome car parts retailer?

19 September 2025
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Oliver,

Thank you for your great feedback. We're pleased to hear you found our stock levels accurate and delivery speedy. We really appreciate your recommendation.

Autoparts Team

Rated 5 out of 5 stars

Easy to use.

26 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Bruce,

Thank you for taking the time to leave a review. We're glad you found our website easy to use.

Autoparts Team

Rated 5 out of 5 stars

Peace of mind

Give all the vehicle details, and the parts system will deliver what you are looking for.
Fast shipping and delivery.
Excellent service.

25 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi George,

Thank you for your kind review. We're delighted to hear our parts system helped you find exactly what you needed and that you were pleased with the service and delivery.

Autoparts Team

Rated 5 out of 5 stars

Perfect

Easy, good price, well packaged and delivered quickly. Perfect.

24 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Daren,

Thank you for your fantastic feedback. We're pleased to hear you found the process easy and were happy with the price, packaging and delivery.

Autoparts Team

Rated 5 out of 5 stars

All very good delivery fast and package…

All very good delivery fast and package correctly so as not to damage parts. All in all a good experience would recommend

24 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Paul,

Thank you for your review. We're glad your parts arrived quickly and were well packaged. We really appreciate your recommendation.

Autoparts Team

Rated 5 out of 5 stars

Good service and good price.

I asked a question about an item online and received the answer by email quickly. Reasonably priced items and prompt delivery. Will definitely visit again.

24 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Edwin,

Thank you for your kind words. We're pleased our team could answer your query promptly and that you were happy with our prices and delivery service. We look forward to welcoming you back.

Autoparts Team

Rated 5 out of 5 stars

All good.

Excellent product, service and price.

24 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi William,

Thank you for your review. We're delighted to hear you were pleased with the product, service and price.

Autoparts Team

Rated 5 out of 5 stars

Part Arrived as Decribed and On time

Part Arrived as Decribed and On time. Well Packaged Can recommend.

24 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi James,

Thank you for your feedback. We're pleased your part arrived on time, as described and well packaged. We appreciate your recommendation.

Autoparts Team

Rated 5 out of 5 stars

Good service

Easy to order , fast reply via email when I thought I had made a mistake with payment. Good delivery time

5 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Awesome! Thanks for your kind words, Carol!

Autoparts Team

Rated 5 out of 5 stars

Arrived on time

Arrived on time, happy with the product

11 August 2026
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Reply from Arnold Clark Autoparts

Great news! Thanks for your kind review!

Autoparts Team

Rated 5 out of 5 stars

No delay on my product

No delay on my product, well packaged

7 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Jacob,

It's great to hear that you are so pleased with the time it took us to deliver your product! If you need anything else, please let us know!

Autoparts Team

Rated 5 out of 5 stars

Easy to order via the phone

Easy to order via the phone. Reasonably priced, Speedy delivery.

7 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thanks for your kind review, Peter. We're delighted with this feedback!

Autoparts Team

Rated 5 out of 5 stars

Great service

Great service, great return, thanks.

4 August 2026
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Reply from Arnold Clark Autoparts

Fantastic! Thanks for your kind review, Nicole!

Autoparts Team

Rated 5 out of 5 stars

Parts came quickly

6 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Perfect! This is what we like to hear, Michael! Thanks for your glowing review.

Autoparts Team

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