Recieved a dress which was really thin fabric, low quality. Not fit for purpose. Asked about returning it as it was too small and was told it needs to be returned to China at a min cost of between £17... See more
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I ordered a pair of adidas Sambas from the German website, and what I received were clearly fake! The quality was poor, the sizing was off, and the overall appearance didn’t match the original p... See more
Always ahead of the curve, always anticipating buyers' needs and price point...that's how I define Arlo & Joy. Just when you think "I have everything I need," A&J pops up with a spectacular bangle, v... See more
Company replied
This a scam website.The original Arlo and Joy closed their doors 3 years ago. DO NOT BUY from this fraudulent company!! They are impersonating the original Arlo and Joy.
Company details
Information provided by various external sources
Relive the fun of shopping your girlfriend's closet. Our on trend online boutique offers a wide variety of jewelry, handbags, sunglasses and more. Shop Arlo and Joy today!
Contact info
1 Belfort, 92657, Newport Coast, United States
- 8778329488
- shop@arloadjoy.com
- www.arloandjoy.com
1.7
Bad
51 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Beautiful Heart Ring
The heart ring was beautiful my niece loved it. Very well made. Thank you! 🤩
2 June 2021
Reply from Arlo & Joy
Thank you so much for the kind review, we are so happy your niece loved the ring!
Cute tee, quick delivery, personal touch to customer service!
Cute tee. Arrived quickly. Loved the personalized note. Thank you
8 April 2021
Reply from Arlo & Joy
Thank you so much for your kind review. We are delighted you are happy with your experience and new tee!
Just LOVE my robe and slippers!
Just LOVE my robe and slippers!! Very plush and comfy. Excellent service and great product ; I’m sure I’ll be shopping here again!
4 April 2021
Reply from Arlo & Joy
Thank you so much for the glowing review, we truly appreciate it!
Love A&J!
I can’t say enough about the customer service at Arlo & Joy. My package was delayed due to extreme weather conditions. After reaching out to their team, they were very responsive, accommodating, and even followed up as soon as the package was delivered. Very happy with my first of many purchases from A&J!
25 March 2021
Reply from Arlo & Joy
Hi Alexis, we sincerely apologize for the shipping delay. Colorado has had some pretty severe weather lately. Your package in the mail; however, it is delayed due to weather conditions. Once again we deeply apologize for the delay and inconvenience, please let us know if there is anything we can do. We have emailed you with more information about your order. If you have any questions or concerns please do not hesitate to contact us at shop@arloandjoy.com as we have not received any prior messages from you. Best, Heather and Patty
Heather and Patty were easy to…
Heather and Patty were easy to communicate with and very helpful with my order. Their customer service was above and beyond. You can absolutely tell they have a passion for their work and their customers ! Thank you Patty and Heather
4 March 2021
Reply from Arlo & Joy
Lauren, your review means the world to us. Thank you for letting us assist you, we are so happy you are satisfied with your purchase and our customer service.
Ordered online and was beyond pleased…
Ordered online and was beyond pleased with my purchase. I ordered a hand painted purse and it is even more beautiful in person than in the picture (and it was gorgeous in the picture they had online). The store sent a handwritten card in the package with a sweet note and a discount for shipping taking too long - which I don’t think it did considering all the crazy weather and shipping delays everywhere. I will definitely be a return customer 🥰
23 February 2021
Reply from Arlo & Joy
Erin,
Thank you so much for taking the time to give us a review. Your kind words mean the world to us! We are thrilled you love your new bag and had a great experience shopping with us. We look forward to helping you in the future.
Beautiful luxury bed just as pictured
Beautiful luxury bed just as pictured. This bed is so comfortable and easy to put together and is by far the strongest bed i have ever had. The Company was very helpful in assisting us with how to fit the 7ft headboard which just looks amazing. Thank you Great business will deffo recommend
22 February 2021
Unprompted review
Beautiful earrings and awesome items on…
Beautiful earrings and awesome items on Arlo & Joy always !
25 December 2020
Reply from Arlo & Joy
Melanie,
Thank you for the kind review and being a loyal customer! We are so happy you are pleased with your earrings. We look forward to helping you in the future.
Darling packaging and a sweet note…
Darling packaging and a sweet note attached!!
Thank you!!
Evelyn
Evey K
14 December 2020
Reply from Arlo & Joy
Thank you for your review Evelyn. We truly appreciate your business and taking the time to write a review!
Their products are beautiful and so…
Their products are beautiful and so well priced! The service is impeccable!
12 December 2020
Reply from Arlo & Joy
Thank you so much for the glowing review Keri, we truly appreciate it and your business.
LOVE IT
My item came super fast and was just as pictured!! I absolutely love it!! There was also a handwritten note which made it feel super personal!!! would highly recommend
17 October 2020
Reply from Arlo & Joy
Maddy, thank you for your feedback. We are so happy you are satisfied with your purchase. We truly appreciate your business and look forward to helping you in the future.
Obsessed with the entire boutique
Obsessed with the entire boutique. The purse I ordered was everything I wanted and more!
10 August 2020
Unprompted review
Reply from Arlo & Joy
Nicole, thank you very much for taking the time to write a review. We are thrilled you love your purchase- it's a fabulous bag! Your business is greatly appreciated, we look forward to helping you in the future.
Excellent company
Excellent company. Totally unique merchandise and outstanding customer service.
30 July 2020
Unprompted review
Reply from Arlo & Joy
Paula, we truly appreciate the positive feedback. Thank you for taking the time to write a review. Your business is greatly appreciated.
Excellent site
Excellent site. Excellent products. Excellent shopping. Excellent service. Love Arlo and Joy!!!!
10 June 2020
Unprompted review
Reply from Arlo & Joy
Betsy, thank you so much for the kind review. Your support is greatly appreciated!
Always ahead of the curve
Always ahead of the curve, always anticipating buyers' needs and price point...that's how I define Arlo & Joy. Just when you think "I have everything I need," A&J pops up with a spectacular bangle, visor, necklace pairing and more that you never knew you needed but you know YOU MUST HAVE IT! Everything is always wrapped exquisitely whether I spend $35 or $150 - flawless and fabulous. That's Arlo & Joy!
6 June 2020
Unprompted review
Reply from Arlo & Joy
Lisa, we greatly appreciate your business and your kind review. It means so much that you love your purchases and our customer service.
Love!
Arlo & Joy make online shopping easy and pleasurable! The selections offered are thoughtfully curated with the best, one-of-a-kind, on-trend pieces. The customer service is outstanding in every aspect, from communication to shipping. Love and adore all of my pieces!
27 May 2020
Unprompted review
Reply from Arlo & Joy
LM, thank you for your generous review. It makes us so happy to hear about your positive experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Great online experience
Fast shipment, good packaging and item was exactly as described!
3 May 2020
Unprompted review
Reply from Arlo & Joy
Marcy, we are pleased to hear you had a great experience on our site and you enjoy your new accessories. Thank you for your business, we appreciate you taking the time to write a review.
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