Arkadium Reviews 556

Whenever I have had a question, I have emailed Arkadium. I have always had an immediate acknowledgment, followed by an immediate, helpful response which fixed my problem. I wish all organizations could copy this level of customer service!

A very quick response telling me the issue is being worked on. Follow up notifications kept me informed.

They were prompt in there responses and thorough and helped me to get back to enjoying my games.

They kept me informed and did not leave the problem unresolved. Thank you for the help.

Well, the games are excellent quality and fun to play. The Arkadium Support Team is a great help. The issue was efficiently fixed and I am glad to be a customer to this site. I shall keep playing and having fun, and if any issues come up, I know who to talk to! And I know my problems will be fixed promptly, making me a very happy customer. Keep up the good work!

p.s. Do you think you could add more racing games and make the ones already on the site more interactive? I'd be much obliged!

Over a month ago .. arkadium changed the diagonal sudoku. The defailts for the puzzle chsnged. No history is saved. I used to see how many i solved in a month… now you take a phone call and progress is gone. Since arkadium has become a monopoly appearing on all puzzle websites… bye bye arkadium and sudoku

The support staff is always available to help! They respond quickly and always cheerfully and follow up to see if your problem is resolved. Can’t ask for anything more! They are THEE BEST!

I had issues getting into the site and received a very patient and thorough customer service rep who made a great effort to fix the issue and it finally worked however, this is a glitch that keeps repeating itself intermittently. I feel that the site goes down on a frequent basis.

What made my experience great was, I had a problem and the Arkadium Team fixed it. I accidentally deleted the iHeart games and couldn't get them back. I tried everything. I love playing these games because they help feed sheltered pets. I let them know what happened and they sent me a link.

The Arkadian team was polite, quick and very helpful.

Over the course of several days, Rodrigo made several specific suggestions to me to resolve my problem. Trying each one, as per his clear instructions, with no positive resolution did not deter him from staying with me until he finally hit upon the cause of my dilemma. I am very grateful for the time he spent with me and would recommend him highly.

Arkadium people always have great answers and expert problem solving skills. And they're always polite.

I emailed support for my problem playing a game. The instructions were simple to follow and now my game plays properly and is more fun, enjoyable and scoring higher than before.

Arkadium offers a wide variety of games at no cost or for a reasonable yearly subscription fee for those who don’t want to se ads. Support, when needed, is always prompt and courteous.

As soon as I emailed Arkadium, solutions were already in process. During the exchage, I picke up "how to take a screen shot". The agents are friendly and help is quick. They make sure the problem is solved.

Great game selection!
I've been playing Arkadium games daily for months. Lots of choices, and new games often appear. Ads aren't overly annoying, and graphics are great too.

Recently, I ran into a glitch and sent an email about it. I received a response within a couple hours, and they were super quick to help address my question. I was all set in no time, and they even followed up a couple days later to make sure I was ok. All this from a game site that I don't pay a penny for?!!
Awesome in my book!

I like this game because it requires strategy and a good knowledge of words.
What I don't like is the use of is American slang words that don't appear in the English dictionary e.g. 'doozy'!
It's really unnecessary when you can use words everyone recognises.
Spoilt my enjoyment.

the first issue I have not seen again. It appears to have been corrected. The issue I have now is when attempting to pull back the cue stick it reverses the direction of the stick and will not allow striking the object ball. Another issue it will call foul after hitting the correct ball and thus changing to the computer shooting.

I was scared I was doing it wrong and kept quitting. THIS time, I persevered and it was fixed! 10 STARS! :)

Received an email replying to my question almost immediately. Then received a follow-up email to see if the solution suggested was satisfactory. I replied that I was having a problem getting the it to work and then received a further email with a more descriptive solution which worked for me. All in a very timely manner. Great Work Rodrigo and Arkadium Support!!