Argos Reviews 

275,147
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

Argos, easy order and free delivery slots available, DON'T LIKE THAT YOU HAVE TO BE IN TO RECEIVE DELIVERY....OUT OF DATE THAT. CUTAINS, all great but PATIO DOOR LENGH CHOICES ARE FAR TOO LONG FOR... See more

Rated 5 out of 5 stars

Good service, as expected of Argos. Ordering was easy. Argos web pages flow freely. Wide choice of delivery slots were offered to me. Prompt, trouble free delivery. Old machine was taken away by... See more

Rated 5 out of 5 stars

Making the choice from a wide selection of USB-C to Lightning cables took some time, but having that choice is good to begin with. There was a long’ish wait for the collection to become available, tho... See more

Rated 5 out of 5 stars

Small Argos inside local Sainsbury's but big on customer service. Always service with a smile and some of the staff go out of their way to be extra helpful. If item not available for immediate colle... See more

Company replied

Company details

  1. Electronics & Technology

About Argos

Written by the company

Established in 1973, Argos is a leading UK general merchandise retailer offering more than 60,000 products. Its range of Technology, Home & Furniture, Toys, Appliances, and Health & Beauty products are available through its website, apps, stores and convenient Click & Collect points inside Sainsbury’s supermarkets. Argos is a technology-led retailer; its website receives on average a billion visits a year and 70% of sales originate online.

Argos App
You can download the Argos app for both Apple and Android devices.

Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm.

Store Locator
Find a store near you using the Store locator


Contact info

4.1

Great

TrustScore 4 out of 5

275K reviews

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4.1

All reviews

(275,147)

29,883 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No VAT invoices

Following two purchases, Argos has failed to send VAT invoices despite them being requested on numerous occasions. Customer services through live chat just regurgitate the same response “we’ll send an emailed version within 48 hours and a hard copy in the post within 30 days.” We still haven’t received the copies we have requested and have therefore had to resort to sending a formal complaint in writing.

25 July 2026
Argos logo

Reply from Argos

Hi Jazz,

Thank you for your feedback. I sincerely apologize for the ongoing issues with receiving your VAT invoices despite repeated requests. We regret the frustration caused by the consistent responses from our live chat and the need to send a formal complaint. We are actively reviewing our processes for issuing VAT invoices to ensure a more efficient and reliable solution.

Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers

Thanks,
Souvik

Rated 4 out of 5 stars
Argos logo

Reply from Argos

Hi Roy,

Thank you for your feedback! I am glad to hear that you found our service fairly quick. We strive to provide efficient and timely support to all our customers.

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Quick

Quick, easy buying experience

25 July 2026
Argos logo

Reply from Argos

Hi Will,

Thank you for you Fantastic 5-star review.

I am so pleased to hear that your buying experience was quick and easy. Thank you for sharing your very positive feedback with us!

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Good Shredder

Well-made, albeit a bit noisy. Works well and deals with multiple sheets of paper very well.

25 July 2026
Argos logo

Reply from Argos

Hi there,

Thank you for you Fantastic 5-star review.

I am glad to hear our product works well for you! We appreciate your feedback regarding the noise.

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Inch perfect suits my financial target…

Inch perfect suits my financial target amazing

25 July 2026
Argos logo

Reply from Argos

Hi Moossa,

Thank you for you Fantastic 5-star review.

I am so pleased to hear that our product perfectly met your financial expectations. Thank you for your amazing feedback!

Best wishes,
Sanjukta.

Rated 3 out of 5 stars

Overall bed quality it good but had…

Overall bed quality it good but had damaged parts and still waiting on replacement parts nearly two weeks later

25 July 2026
Argos logo

Reply from Argos

Hi there,

I appreciate your feedback regarding the bed's quality. We are concerned to hear about the damaged parts and the delay in receiving replacements. We are actively looking into this to expedite the delivery.

Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers

Thanks,
Sanjukta.

Rated 5 out of 5 stars

Prompt delivery

25 July 2026
Argos logo

Reply from Argos

Hi Roger,

Thank you for you Fantastic 5-star review.

I am delighted to hear that you appreciated our prompt delivery service. Ensuring timely delivery is a top priority for us, and your satisfaction is essential.

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Instantly available

Instantly available; pleasant service; adequate quality for my needs.

25 July 2026
Argos logo

Reply from Argos

Hi Beth,

Thank you for you Fantastic 5-star review.

I am so glad you found our service pleasant and the quality of our product met your expectations. Thank you for your positive feedback!

Best wishes,
Sanjukta.

Rated 3 out of 5 stars

I bought iPhone 17 pro max from Argos…

I bought iPhone 17 pro max from Argos Dalston on 18/July .Collected when got home found out there was a fake/dummy phone in the sealed box.Went back on Sunday only to find out that the replacement phone was also a dummy. Finally got a new working phone on Monday Not Happy at all. As I got no real apology from the management

18 July 2026
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Reply from Argos

Hi Val,

I sincerely regret the significant inconvenience and frustration you experienced with the phone purchases. We understand how disappointing it must have been to receive incorrect items twice. We are reviewing our procedures to prevent such issues from recurring.

Thanks,
Sanjukta.

Rated 5 out of 5 stars

Easy to order.

Easy to order, good price & good quality.
Able to collect straight away from my local store.

25 July 2026
Argos logo

Reply from Argos

Hi there,

Thank you for you Fantastic 5-star review.

I am so pleased you found ordering easy, the price good, and the quality great. We appreciate your positive feedback about collecting straight away from your local store!

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Easy to order

Easy to order, timely convenient delivery to store.

25 July 2026
Argos logo

Reply from Argos

Hi there,

Thank you for you Fantastic 5-star review.

I am delighted to hear that your ordering process was easy and that the delivery to the store was timely and convenient. We truly appreciate your positive feedback!

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Delivered as stated

As stated, no concerns for me

25 July 2026
Argos logo

Reply from Argos

Hi Jim,

Thank you for you Fantastic 5-star review.

I am happy to hear that everything met your expectations. We appreciate your positive feedback!

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

No queue

No queue, no waiting around

25 July 2026
Argos logo

Reply from Argos

Hi there,

Thank you for you Fantastic 5-star review.

I am so pleased to hear that you had such a smooth and efficient experience with us. We always strive to make things as convenient as possible for our customers.

Best wishes,
Sanjukta.

Rated 5 out of 5 stars
Argos logo

Reply from Argos

Hi Robert,

Thank you for you Fantastic 5-star review.

I am glad our product met your needs for chopping nuts. We appreciate your feedback!

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Just found that great for gift

Just found that great for gifts.

25 July 2026
Argos logo

Reply from Argos

Hi Joyce,

Thank you for you Fantastic 5-star review.

I am so glad you found our products to be great for gifts! Thank you for your wonderful feedback.

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Very happy with my purchase and the…

Very happy with my purchase and the ease of receiving it on click and collect the item is so much better then expected

25 July 2026
Argos logo

Reply from Argos

Hi Margaret,

Thank you for you Fantastic 5-star review.

I am so glad to hear you're very happy with your purchase and found the click and collect process easy. It's wonderful that the item exceeded your expectations!

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

All was very simple

All was very simple, from ordering to collecting.

25 July 2026
Argos logo

Reply from Argos

Hi Lee,

Thank you for you Fantastic 5-star review.

I am so pleased to hear that your entire experience, from ordering to collection, was simple and straightforward. We truly appreciate your positive feedback!

Best wishes,
Sanjukta.

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