Heartbroken and completely deceived by Apuls Title: Deceived into buying a broken reformer—customer support completely dismissed me I was so excited to buy the Odin Valkyrie Reformer to practice... See more
Company replied
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See what reviewers are saying
Update on my order. Customer service contacted me quickly after I wrote to them about my items, and they sincerely apologized and made sure to ship my items the same day. At the same time, they g... See more
Company replied
I ordered a Christmas gift with HOME DELIVERY to another location. However, the package was sent to a pickup point. The first person answered me only "sorry". The second person handled the situation v... See more
Company replied
I had an initial problem with the bike, which was caused by my own setting up the bike. It was of course stressful at first but customer service messaged very quickly to try and talk me through the pr... See more
Company details
- Fitness Equipment Store
- also in
- Bike Accessories Store
- Fitness and Nutrition Service
- Running Store
- Skin Care Clinic
- Winter sport Store
Written by the company
Hos Apuls.dk er det altafgørende at kunden har haft en god oplevelse. Hvis du har brug for vejledning eller bare en god snak, er du altid velkommen til at kontakte os på 6062 7100 eller info@apuls.dk. Vi sælger både træningsudstyr, træningsmaskiner, sportspleje, wellness produkter og meget mere. Alle vores varer har dog et højt krav til kvaliteten samt skarpe priser.
Contact info
Anker Andersens Vej 8, 7160, Tørring, Denmark
- 6062 7100
- Info@Apuls.dk
- www.apuls.dk
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
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Just perfect experience
Just perfect experience! Delivered in record time. :-)
27 April 2020
Unprompted review
Good products
I ordered two kettlebells, good products and quick delivery. I will use it myself again, recommended!
21 April 2020
Unprompted review
Super Quick Delivery
Wow, Was hearing horror stories of deliveries taking up to 3 weeks. I ordered a KB on Saturday and it came on Wednesday after the easter long weekend.
I bought a 28kg competition bell for a good discounted price.
I'm very happy with the service.
Tak :)
16 April 2020
Unprompted review
This internet shop is really good…
This internet shop is really good really fantastic service I want to describe how I made the wrong size in my order and they still was able to fix. it went smoth and quickly , amazingly good service. Really good quality and price on the goods
Thankyou for your good effort in making a happy customer though I was the one that made a wrong order.
Helena
16 March 2020
Unprompted review
Super fin side og hurtig levering 🚚
5 February 2020
Unprompted review
Top Customer Support
(This is an update; I've changed my review from 1 to 5 stars)
My order had a rocky start and it didn't help that all my emails to Apuls were flagged as spam. But once the issue was identified, the customer support was top notch. My order was dispatched the next morning and arrived the following day.
Little hiccups can happen but Apuls went above and beyond to make sure I'm happy with my order. Customer support was very responsive and friendly. I've never experienced something like this. I can wholeheartedly recommend Apuls and I will definitely return.
30 October 2019
Unprompted review
Reply from Apuls.dk
Hej David
Vi undskylder utrolig meget , den uheldige situation vi havde, hvor distributøren af din Kettler pull up bar, svigtede os fuldkomment.
Du ved at vi gjorde alt hvad vi overhovedet kunne, for at gøre det til en god oplevelse alligevel, da vi havde dialog om sagen, for 6 måneder siden. Dengang havde jeg helt klart opfattelsen af, at det lykkedes, at give dig en god oplevelse, men jeg kan se, at det ikke lykkedes.
Alt vi ønsker, er at give alle en god oplevelse, så jeg undskylder virkelig meget, at det ikke lykkedes, i dit tilfælde.
Hvis jeg må få mulighenden, for at give dig en kanon oplevelse alligevel, må du endelig skrive eller ringe - du har alle mine kontaktoplysninger :-) Alle SKAL have en god oplevelse her hos os :-)
Med venlig hilsen
Ebbe, Apuls.dk
Fast delivery
Fast delivery. One time one item was damaged they sent new one immediately without any problems. Nice company.
27 June 2018
Unprompted review
Super service 👍🏻
27 July 2017
Unprompted review
Super service!!!
Super god service og hurtig levering! Intet mindre end fantastisk!!
14 August 2015
Unprompted review
Perfect
My experience with this website is very good. I've bought a lot from Apuls.dk/.com and I seem to be satisfied with the product every time - without a doubt. I do a lot of running and working out, so I have tried my different kinds of products and websites, and I would recommend this one :-)
12 August 2015
Unprompted review
The best experience!
Great service, fast delivery and a very nice quality!
Definitely shopping on Apuls.dk again the next time I'm in need of any sportswear.
25 August 2014
Unprompted review
The best service ever.....
I made my order Monday morning and had the parcel next morning - the information about the parcel was super on both email and sms. I would any time use this site again and recommend it to my friends.
17 June 2014
Unprompted review
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