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Apuls.dk Reviews 

3,192
•
TrustScore 4 out of 5

4.2

Fitness Equipment Store
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See what reviewers are saying

Rated 1 out of 5 stars

Heartbroken and completely deceived by Apuls Title: Deceived into buying a broken reformer—customer support completely dismissed me I was so excited to buy the Odin Valkyrie Reformer to practice... See more

Company replied

Rated 5 out of 5 stars

Update on my order. Customer service contacted me quickly after I wrote to them about my items, and they sincerely apologized and made sure to ship my items the same day. At the same time, they g... See more

Company replied

Rated 5 out of 5 stars

I ordered a Christmas gift with HOME DELIVERY to another location. However, the package was sent to a pickup point. The first person answered me only "sorry". The second person handled the situation v... See more

Company replied

Rated 5 out of 5 stars

I had an initial problem with the bike, which was caused by my own setting up the bike. It was of course stressful at first but customer service messaged very quickly to try and talk me through the pr... See more

Company details

  1. Fitness Equipment Store
  2. also in
  3. Bike Accessories Store
  4. Fitness and Nutrition Service
  5. Running Store
  6. Skin Care Clinic
  7. Winter sport Store

Written by the company

Hos Apuls.dk er det altafgørende at kunden har haft en god oplevelse. Hvis du har brug for vejledning eller bare en god snak, er du altid velkommen til at kontakte os på 6062 7100 eller info@apuls.dk. Vi sælger både træningsudstyr, træningsmaskiner, sportspleje, wellness produkter og meget mere. Alle vores varer har dog et højt krav til kvaliteten samt skarpe priser.

Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(3,192)

561 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

This is one of the best websites to buy…

This is one of the best websites to buy from. I bought an item from this store that wasn't that expensive and really cheap. It went really quick and I got all the information possibly. The delivery time is amazing fast. I would highly recommend buying from here. It is safe and really great!

10 June 2025
Unprompted review
Rated 5 out of 5 stars

I bought a 32kg dumbbell

I bought a 32kg dumbbell. The product arrived damaged (due to the shipping company's fault), and Apuls sent me an additional product as compensation. I didn't ask for or expect compensation; it was a pleasant surprise. This company has very high credibility. The product meets all the specifications I expected. This is definitely the company to choose when purchasing any sporting goods.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Upon delivery of my new rowing machine, a part was broken. I contacted their service department, and 3 days later I had the replacement part delivered for free. Very friendly and fast service!

10 April 2025
Unprompted review
Rated 1 out of 5 stars

No delivery,no customer servis ,no…

No delivery,no customer servis ,no available phone number ,more than a month and no product

7 March 2025
Unprompted review
Apuls.dk logo

Reply from Apuls.dk

Hi Saied

Thanks for your feedback.

Sorry to hear that you didn't get any information from us.

I can see that we did reached out to you regarding your order, but didn't get any reply from you. :-)

Therefor your order was cancelled and the payment was immediately returned to your bank account.

We would like to help you with a new order if so. Please contact our customer service on info@apuls.dk

Best regards
Kevin, Apuls

Rated 5 out of 5 stars

Great service and great products!

I used the chat feature to find out if I could receive the package in time to bring on vacation. They were super quick to reply and asked me to send the order confirmation so they could ensure a hasty delivery.
Package came the day after.
Great service and great products!

7 February 2025
Unprompted review

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