From online order to delivery everything went smoothly! The Samsung series 9 smart fridge freezer was a lot cheaper than other companies and then an online discount was offered too which made it ev... See more
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Appliance Experts!
Appliance City are one of the UK's largest independent appliance retailers. Based in Nottingham, Appliance City have almost 40 years’ experience in the white goods industry. Shop a wide range of appliances including American style fridge freezers, range cookers, washing machines, dishwashers and much more! Browse the biggest and best brands from LG and Samsung, to Miele, Bosch and AEG.
You'll also find a great selection of the latest TV's and soundbars at Appliance City to elevate your home entertainment. Plus a wide range of small appliances and floorcare including robot vacuum cleaners.
Looking for multiple appliances? You can make great savings on package deals using their bespoke multi buy service. From delivery through to installation, Appliance City offer a range of services to ensure your order runs smoothly.
Visit the showroom in Nottingham to view over 30 range cookers and a whole host of the latest laundry and refrigeration appliances. You can also click and collect your order from the Bunny showroom. Not local to Nottingham? Speak to one of their appliance experts over the phone for help and advice six days a week.
Rated as 'Excellent' on Trustpilot with over 40,000 reviews, you can shop with confidence at Appliance City.
Written by the company

Units 1&2 Bunny Trading Estate, Gotham Lane, Bunny, Nottingham, NG11 6QJ, Bunny, Nottingham, United Kingdom

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Reply from Appliance City
I had a very nice experience, as the order was processed and delivered very quickly, and Appliance City also works with a very good delivery company - the guys were very helpful and polite. Appliance City shared all the required information for accessing the property with the delivery people - will buy from them again.

Reply from Appliance City
Ordered a fridge/freeer and was able to select a delivery date myself. It arrived very well packed and was handled with great care by the delivery company. I had not previously heard of them, buy would happily order from Appliance City again. Their prices are competitive too.

Reply from Appliance City
From start to finish the service was great. Liam was so helpful when ordering the fridge freezer and the delivery boys were friendly and respectful of my property.

Reply from Appliance City
Excellent appliance and super quick delivery . .
Thank you !

Reply from Appliance City
Order went through easily and delivery was on time with a telephone call 20 minutes before arrival. Delivery men knew what they were doing and helpful.

Reply from Appliance City
Excellent customer service and communication from Mark from helping with the order to keeping me updated on delivery.

Reply from Appliance City
Appliance City were the cheapest retailer for the fridge freezer I was looking for on-line. I hadn’t used them before so was a little wary. I needn’t have worried, the ordering process was easy, their communication was great and the two delivery drivers were excellent. I would certainly recommend Appliance City based on my experience.

Reply from Appliance City
Although there was a slight hiccup with the delivery date, the actual customer service was great. Helpful, polite and friendly. Delivery people were very informative and installed the appliance easily.

Reply from Appliance City
American style fridge freezer arrived on time, was unpacked and old taken away without any hassle.

Reply from Appliance City
We viewed a fridge freezer at a leading high street retailer, but they had no stock (display model was scratched). We sourced the exact same model from Appliance City online and from order to delivery everything was seamless and professional. Price was very competitive too. The delivery team (Karl and Carl) were very cheerful and helpful too. We Highly recommend this company.

Reply from Appliance City
Appliances are great but very let down by the delivery, This was arranged by yourselves so is on you as a company.

Reply from Appliance City

Reply from Appliance City
Great communication. Very helpful. Delivery was quick. A very smooth process. Love my new appliances and they were very competitively priced.

Reply from Appliance City

Reply from Appliance City
Second appliance this month and the service second time was just as good as the first time!

Reply from Appliance City
The lads who delivered the American fridge freezer, so good!!

Reply from Appliance City

Reply from Appliance City
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