Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he vis... See more
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Review summary
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Reviews shaping this summary
We have had fly screens fitted and the whole experience has been excellent. Initial contact with sales who came out to look at what we wanted along with demonstration screens. Fitter survey to make su... See more
Company replied
Had an insect screen fitted by Alan R. Great service throughout from the whole team and a great product. Can also recommend their electric pergola/awning as recently had one fitted. Very substantial/s... See more
Company replied
Fantastic Company to do business with. Very helpful and informative staff on initial telephone contact followed up by excellent Paul C who surveyed the property and then carried out a brilliant instal... See more
Company replied
Company details
Written by the company
Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.
Contact info
United Kingdom
- www.appealshading.com
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Matty and Andy my fitters were…
Matty and Andy my fitters were brilliant Totally professional and explained everything to me Highly recommended
12 May 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're thrilled that you're happy with your new awning and will be sure to pass this on to Andy, Matt and the team. We appreciate your recommendation!
Kind regards,
Appeal Shading
(Ref: 153763)
Allan R installalled our blinds and…
Allan R installalled our blinds and it's is a great job well done. Nicely fitted and looks great.
18 May 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're glad that you're happy with the final results on your new blinds, and that Alan provided an excellent installation for you!
Kind regards,
Appeal Shading
(Ref: 153759)
Paul c
Paul c, I am very happy with the job and paul c was very helpful and very clean and neat job.
15 May 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're happy to hear that Paul provided a great installation and you're pleased with the results!
Kind regards,
Appeal Shading
(Ref: 153790)
Paul C excellent job very pleased with…
Paul C excellent job very pleased with the result. Programmed the new blinds to work with the existing ones
14 May 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We're thrilled that you're pleased with the final result of your new blinds - we'll be sure to pass this on to Paul!
Kind regards,
Appeal Shading
(Ref: 153700)
Great all-around service
Great all-around service, polite, friendly, on time and competent
Which is a breath of fresh air
13 May 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're pleased that you had an excellent experience with Appeal!
Kind regards,
Appeal Shading
**** I'm more than impressed
I'm more than impressed. Superb standard of work. installed by Alan Robinson he done an excellent job installing our new Fly Screen. Arrived on time, polite, super neat and mess free. Explained everything I needed to know clearly. We couldn't be happier!
12 May 2026
Unprompted review
Reply from Appeal Shading
We appreciate you taking the time to leave us your feedback! We're glad that Alan provided an excellent installation and that you're happy with your new insect screen!
Kind regards,
Appeal Shading
(Ref: 153841)
Fair pricing
Fair pricing. Attention to detail.Everything clearly and honestly explained. Installation when promised.
Looking good so far. Dan was polite,respectful of property and meticulous.
11 May 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We're pleased to hear that you've had a great experience with Appeal. We'll be sure to pass on your kind words to Dan and all the team involved!
Kind regards,
Appeal Shading
(Ref: 153709)
Charles and Tom the fitters
Charles and Tom the fitters. Could not have been more helpful, professional and efficient. Took the time to make my blind look and work like new.
11 May 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're thrilled that Charles and Tom provided and excellent installation!
Kind regards,
Appeal Shading
Guarantee not valid. Avoid.
I had 2 blinds fitted in October 2025, at a ridiculously high price, but wanted them to match some I had fitted in 2021.
The fabric of the new blinds is considerably thinner and my finger caught on one (not nail) when I was pushing it open and the fabric has torn.
Also while the blinds were fitted the fitter thought he should remove window sealer, which was unnecessary as I’d already done the job before he arrived, he managed to scratch the glass.
It’s taken a while to get a reply but they have decided it’s not their issue so forget any guarantee that mentions defective materials.
Call out fee £149 just to look at the blind.
Avoid!
14 March 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We’re sorry to hear you’re disappointed by the damage to your blind.
We have reviewed the issue and acted in line with the warranty provided with your blinds.
If you would like us to arrange a visit, please contact our Customer Service Team, who will be happy to assist you.
Best regards,
The Appeal Shading Team
Darius came today and sorted out the…
Darius came today and sorted out the job
Very professional Darius was
Would request for him
7 May 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We're pleased to hear that Dariusz provided a quality service.
Kind regards,
Appeal Shading
Great blinds
Paul C. was a true professional and gave us great service from design to fitting. Very pleased with our new conservatory blinds.
6 May 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We're thrilled to hear that Paul impressed through his visits and that you are pleased with your new conservatory blinds. We'll be sure to pass this on to him and the team!
Kind regards,
Appeal Shading
Darius did a great job and made sure it…
Darius did a great job and made sure it all worked perfectly
6 May 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're glad to hear that Dariusz provided a great installation!
Kind regards,
Appeal Shading
(Ref: 153781)
Paul Coomber was exceptional
Paul Coomber was exceptional. Efficient and tidy. He explained how everything worked and I am very happy with the finished product
30 April 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're glad that Paul provided an excellent installation experience and that you are pleased with your new blinds!
Kind regards,
Appeal Shading
(Ref: 153635)
Dariusz Ciechacki Engineer …
Dariusz Ciechacki attended and was incredibly professional and knowledgeable. He quickly diagnosed the defect and effected a rapid repair to my complete satisfaction. Thoroughly recommend this engineer.
30 April 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback. We're happy that Dariusz provided a quality service and has been able to resolve the issue.
Kind regards,
Appeal Shading
(Ref: 113869)
Problem solved efficiently
We had to call Appeal Shading due to a cord on one of our blinds coming out of the rail and jamming the blind, Dariusz the original installer came and disassembled the blind and re threaded the cord, now works like new.
The service Dariusz gives is excellent he explains everything in such detail and explains why it happened and how not to let it happen again.
Highly recommended Dariusz to install your blinds.
28 April 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're pleased to hear that you've had a great installation experience with Dariusz. We appreciate your recommendation.
Kind regards,
Appeal Shading
(Ref: 151077)
Paul C was great
Paul C was great, on time, very professional, helpful and clean worker. Very knowledgeable and thorough. Would definitely use Appeal again
28 April 2026
Unprompted review
Reply from Appeal Shading
Thank you for your feedback . We're thrilled that Paul was professional and helpful throughout his visits, we'll be sure to pass this on to him!
Kind regards,
Appeal Shading
(Ref: 153533)
Great Blinds
Blinds are obviously more robust than previous blinds. Dan was quick at fitting but very efficient, checking measurements as he went along. Very tidy and cleaning up before he left. Great Blinds,Great People.
Not so great at sorting out Problem Blind
28 April 2026
Unprompted review
Reply from Appeal Shading
Update:
Thank you for your feedback, we are sorry to hear you have experienced an issue with your blinds.
We have a confirmed appointment for the installer to return, however we are sorry that we are unable to offer a sooner date at this time. We will be in contact should a sooner appointment in your area become available.
After the insatller's appointment, we trust you will be continue to be just as happy with your blinds as when first installed.
Best regards,
The Appeal Shading Team
Thank you for your review. We're so pleased to hear that Dan provided a quality installation and that you are happy with your new blinds! We appreciate your feedback.
Kind regards,
Appeal Shading
(Ref: 153675)
Replacement blinds for conservatory
Went to Appeal for roof and window blinds for our conservatory nearly 20 years and decided it was time for a refresh. The process was well managed with timely appointments and clear documentation provided at each stage. This concluded with the installation today by Dan. He did a great job of fitting the replacement blinds leaving no evidence of the original fit, took time to explain their operation and check that we were happy with his work. Thoroughly recommended.
27 April 2026
Unprompted review
Reply from Appeal Shading
Thank you for taking the time to leave us your feedback. We're so pleased to hear that you trusted us once again with your conservatory blinds! We're thrilled that Dan provided an excellent installation and hope you enjoy your new blinds.
Kind regards,
Appeal Shading
(Ref: 153648)
Paul c & Sam did a wonderful job…
Paul c & Sam did a wonderful job fitting ,
Clean & tidy , would recommend this company , 5 star all the way,
27 April 2026
Unprompted review
Reply from Appeal Shading
Thank you for your review. We're thrilled that Paul and Sam provided a great installation and we truly appreciate your recommendation!
Kind regards,
Appeal Shading
(Ref: 153632)
More than impressed
Well I'm more than impressed. Superb standard of work. Both Charles and Tom have done an excellent job installing our new awning. Arrived on time, polite, super neat and mess free. Explained everything I needed to know clearly. We couldn't be happier!
27 April 2026
Unprompted review
Reply from Appeal Shading
Thank you for taking the time to leave us your feedback. We're thrilled to hear that Charles and Tom have done a great job installing your new awning, we'll be sure to pass this on to them!
Kind regards,
Appeal Shading
(Ref: 153674)
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