Appeal Shading Reviews 

1,946
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 373 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and knowledgeable staff for their exceptional service, from initial consultation through efficient installation. Many highlight the high quality of products like awnings, blinds, and insect screens, noting their clever design, effectiveness, and the smooth, meticulously crafted process with clear communication. Conversely, a small portion of people felt there were product durability issues, with reports of blinds breaking down, twisting, or fabric tearing. Some customers also noted installation problems, including scratched glass or awnings sinking, and a few felt mis-sold products did not match demonstrations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, highlighting the efficient and professional process... See more

Product

Customers consistently note positive experiences with product, with many reviewers expressing satisfaction... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the product's... See more

User experience

Consumers find the user experience to be positive, with many describing the overall process as efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process from start to finish was exceptional. Molly was extremely knowledgable and professional and helped choose the correct product for our terrace. A special mention also to the fitt... See more

Company replied

Rated 5 out of 5 stars

Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he vis... See more

Company replied

Rated 5 out of 5 stars

We have had fly screens fitted and the whole experience has been excellent. Initial contact with sales who came out to look at what we wanted along with demonstration screens. Fitter survey to make su... See more

Company replied

Rated 5 out of 5 stars

Paul coomber Most agreeable, professional and completed tasks with blind installation And insect screen. Clean immaculate workmanship. This company is very lucky to have such a staff member.... See more

Company replied


Company details

  1. Blinds Shop
  2. Conservatory Specialist
  3. Window Treatment Store

Written by the company

Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,946)

341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alan Robinson was here today ti fit…

Alan Robinson was here today ti fit blinds to all my windows. He made sure I could reach them all, that I understood exactly how they work and made the experience pain free. Site was left clean and tidy too. Highly recommend.

29 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We truly appreciate your recommendation, thank you for taking the time to leave us your feedback. We are thrilled Alan and the team provided excellent installation experience, we'll be sure to pass this on to him.

Kind regards,
Appeal Home Shading
(Ref: 153038)

Rated 5 out of 5 stars

Great Experience & Product

Great experience from start to finish and a great fitting by Dan Powell today.

He answered all the questions we had about the use of our blinds and roof lights

28 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're pleased Dan made such a good impression and you're happy with your new blinds! We appreciate your feedback and will be sure to pass this on to him.

Kind regards,
Appeal Home Shading
(Ref: 153176)

Rated 5 out of 5 stars

Professionally installed skylight blind

The team who installed our skylight blind at a height of 5 metres were professional, efficient and friendly. They took time to explain how to operate and get the best value from it. They were careful not to damage our floor and they cleaned up afterwards.
Communications were complicated by the separation of responsibility and decisions between the design (sales) consultant and the survey/installation team. Fortunately the project coordinator was able to resolve these.
HSS Hire who delivered and collected the internal scaffolding tower rarely told us when they were coming.
Of course the real test is how the blind is operating in five years time.

28 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your kind review! We're glad you have had such a positive experience with our team. We'll be sure to pass on your praise to the team and pass on any comments to the relevant departments to learn from.

Kind regards,
Appeal Home Shading
(Ref: 153002)

Rated 5 out of 5 stars

We are totally amazed!

We are totally amazed of the final result! Colin did a fantastic job! We are very glad to install an insect net to our bi- folding doors towards the garden! It looks very sophisticated, elegant and impressive ! Thank you Colin!

28 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We're so pleased Colin gave an excellent fitting experience and you're happy with your new insect screens! We truly

Kind regards,
Appeal Home Shading

(Ref: 152989)

Rated 5 out of 5 stars

Darius did a great job

28 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review, we appreciate your feedback.

Kind regards,
Appeal Home Shading
(Ref: 153212)

Rated 5 out of 5 stars

Thanks Matt and Andy for a top job

Thanks Matt and Andy for a really professional job. Pleasure having you around and awning looks absolutely brilliant.

27 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank your for your review. We're thrilled you are impressed with your new awning and fitting experience. We'll be sure to pass on your kind words to Matt and Andy.

Kind regards,
Appeal Home Shading

(Ref: 152969)

Rated 5 out of 5 stars

Happy customer

Dariusz Ciechacki was extremely conscientious in this measurements to get the best fit. He took his time to fit the replacement blinds sit perfectly and seamlessly in their final position.

27 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're so pleased Dariusz provided a great a great fitting experience and that you're happy with your replacement blinds!

Kind regards,
Appeal Home Shading

Rated 1 out of 5 stars

Got charged £8.28 to send me some tiny…

Got charged £8.28 to send me some tiny tensioner clips via Royalmail large letter - package weight 87g.... what?
Each clip £0.63. I guess these could be (and probably are) pumped out in Guangzhou for a few pence each (maybe less!).
So, a combination of 'ripoff Britain' and a captive market I guess. Unique to Appeal it seems so you're stuck with it...
To be honest, they should be free as the original design WAS NOT FIT FOR PURPOSE, hence the redesign. And who makes parts that disintegrate under UV light - they're in the sun!!

So, Guangzhou it is then..!

Just like to add that this was my third order for these clips...!

19 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to provide your feedback.

We are sorry that you are disappointed with the cost of the replacement parts for your blinds, which were initially installed in 2005.

We always provide a breakdown of the cost for parts to our customers before taking payment.

Best regards,
The Appeal Home Shading Team

Rated 5 out of 5 stars

great experience second time around by…

great experience second time around by Paul

20 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled Paul provided another excellent installation for you!

Kind regards,
Appeal Home Shading
(Ref: 152578)

Rated 5 out of 5 stars

Great addition looks and feels much more cosy. Very efficient and professional service by Danny.

Danny came and measured up just before Christmas very efficient. We were going to have them put up before Christmas but decided against it either decorations up etc.

Danny came today (mid Jan) and had all blinds fitted and working in the day. He didn’t stop except for a small break for lunch. He was very professional and moved furniture and cleaned up as he went along. He also disposed of all the blind packaging.

The blinds on completion have transformed the conservatory. They reflect the home lighting and create a warm cosy feel to a previously stark and cold room.

Room already feels warmer with these blinds in place.

19 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you so much for taking the time to leave us a kind review. We're happy you're so pleased with your new blinds, and that Danny provided an excellent fitting experience for you! We truly appreciate your feedback and hope you enjoy your new conservatory blinds.

Kind regards,
Appeal Home Shading
(Ref: 153119)

Rated 5 out of 5 stars

Alan R was great

Alan R was great! Very efficient and professional.

19 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review, we're glad Alan provided a great installation experience! We appreciate your feedback.

Kind regards,
Appeal Home Shading
(Ref: 153292)

Rated 4 out of 5 stars

Had our blind installed today and very…

Had our blind installed today and very happy with the installation by Alan. However, I was being let down by the promise from the company that it would be installed before Christmas hence one star deduction. All in all, happy with the product and the visual effect so far.

19 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We’re pleased to hear that you’re happy with the installation carried out by Alan and with the finished product and overall appearance. We can only apologise that the installation did not take place before Christmas as originally anticipated and apologise for the disappointment this caused. Thank you for your understanding, and we hope you enjoy your new blinds.

Kind regards,
Appeal Home Shading
(Ref: 153166)

Rated 5 out of 5 stars

Blind fitting

Dan visited to put up blinds.
Very happy with the blinds and fitting by Dan.
Explained how to use equipment and left everything clean and tidy. Helped me put furniture back.

19 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're thrilled Dan provided a great installation experience! We appreciate you taking the time to leave us a review.

Kind regards,
Appeal Home Shading
(Ref: 152877)

Rated 5 out of 5 stars

I couldn’t recommend Appeal Home…

I couldn’t recommend Appeal Home Shading enough. From start to finish they have been professional, informative and communication has been outstanding. We had a fly screen installed and the engineer was fantastic, very polite, professional and clean and tidy. We are so happy we chose Appeal Home Shading to carry out the work.

19 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your kind review. We're so pleased you had a fantastic experience with Appeal and the team, we hope you enjoy your new insect screen!

Kind regards,
Appeal Home Shading
(Ref: 152942)

Rated 5 out of 5 stars

Found the process very straightforward…

Found the process very straightforward and would recommend the company for your blinds. The fitter Ryan M was very good. The fitter actually visited the property several weeks before carrying out the work which worked very well,

15 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're so pleased you had a great experience with Ryan and the team, we'll be sure to pass on your kind words. We truly appreciate your recommendation!

Kind regards,
Appeal Home Shading
(Ref: 153237)

Rated 4 out of 5 stars

Nearly Gold Standard

The ordering process & survey was straight forward. Unfortunately on the day of fitting the fitter, Codie turned up with a blind for another customer. This meant I had to rearrange another fitting date. Then I was informed that Codie would not be fitting it due to sick leave & this resulted in a further delay as another fitter had to take on the job. Dan the fitter was then allocated to the job. His communication was excellent as my original PM fitting could now be an AM fitting. He was very thorough & diligent in his work. He explained everything in fine detail & reassured me as Codie had done the original survey. Dan explained what he had done & how to work/maintain the blind. The room was left tidy & clean. Dan is a real asset to the Appeal company. Thank you Dan. The insect Blind is now fitted in time for Spring & seems to be a top quality product, time will tell once in use.

14 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review and for taking the time to share your experience.

We’re sorry for the disruption caused by the initial fitting appointment and the subsequent delay. This was not the smooth service we aim to deliver, and we appreciate your patience while alternative arrangements were made.

We’re pleased to hear that Dan was able to carry out the fitting to a high standard and that his communication, professionalism, and attention to detail gave you confidence in both the installation and the product. We will be sure to pass your feedback on to him.

Best regards,
The Appeal Home Shading Team

Rated 5 out of 5 stars

Excellent!

Dan arrived on time and very quickly fitted my insect blinds. Friendly and helpful person. Thank you Dan.

12 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your kind review. We're thrilled you are happy with your new insect screen and that Dan provided an excellent fitting experience! We appreciate your feedback.

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Excellent support at all stages in the…

Excellent support at all stages in the process. Vince,the fitter did a great job.

18 December 2025
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us a review. We're so pleased Vince provided a great fitting experience!

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Paul C blind

Paul C. Arrived on time. Polite and efficient fitting the blind in an hour and a quarter start to finish. Cleaned up as well. Full demonstration

22 December 2025
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled Paul provided an excellent installation.

Kind regards,
Appeal Home Shading
(Ref: 153200)

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