FANTASTIC COMPANY Flight and Hotel moneylost/cancelled because of Troubles, utter nightmare . BUT rang APH Parking Customer services to ask to amend or cancel my 19 day parking- "10 seconds" later FU... See more
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Airport Parking and Hotels (APH.com) was founded in 1980 and is the UK’s leading independent pre-booked off-airport car parking provider. Primarily, APH operates park and ride services for air travellers looking for competitive prices and top quality service. In just the same way that park and ride serves busy town centres, so park and ride for airports does likewise; it allows customers to avoid the congestion and confusion of unfamiliar roadways and signage. It also saves them money with off-airport parking rates typically 10-15% cheaper than on-airport. APH also offers packages including a hotel overnight stay for those travelling longer distances or with very early flights.
Copthorne Rd, Copthorne, Crawley, RH103EQ, United Kingdom
Replied to 60% of negative reviews
Typically replies within 48 hours
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Easy to book, absolutely no more hassle than booking direct with the airport. Sweet.
Great experience as always. Friendly staff and efficient
Perfect, relaxing and very reliable. Great team and so helpful. Should be 10 Stars.
Great stress free experience. No delay 👌 in and out , bus circulates frequently to and from Gatwick Airport, would use this service again 🥰
Really friendly staff, explain everything. Pick up was so smooth. Drop off great, efficient.
Great service! In the last year, we've used their airport meet and greet service, twice, and both times we've received outstanding service. A brilliant way to start and end our holiday in a stress-free, convenient, reliable way. It gave us great peace-of-mind knowing that our car was securely stored and safe. All ot took was a simple phone call to have our car collected from us and returned to us - no more hassle of finding a car park space and remembering where it was, or waiting for a shuttle bus to get us to/from the airport at 3am - highly recommended!
Directions to get to the car park are easy to follow, as are the instructions when you arrive. We have always been greeted with a pleasant and polite manner, no matter what the time of day or night. We have been using APH for over 10years and would strongly recommend them.
A very good experience. Fast, no queues, you don't get stuck in the Luton junction traffic as it's a different junction, happy friendly staff.
My only point for improvement is the collection process, lockers were great BUT I would have preferred to pay a little more & have my car waiting in a line nearby, esp if I was arriving at night.
Meet and Greet at Heathrow. Fantastic service. All went so smoothly and everyone so polite. Will definitely recommend and use again .
Easy directions and info how to Cole t car upon return
Five stars,
We use APH every time we travel. Never had any issue.
The ease and efficiency of your operation makes airport parking easy
I've used APH for many years now and they are the only company I would trust to look after my car. Never any problem always everything goes so smoothly with professional staff who will go the extra mile
We use APH as our preferred parking provider whenever we can. As always, the staff - regardless of the time of day - are friendly, welcoming and efficient and the bus drivers are similarly friendly and helpful. The service to the airport is regular and quick and we are happy to entrust our car to APH.
Never had a problem with APH easy to communicate friendly staff and quick transfers, easy on return if I have to pick a little problem is for me really with walking difficulties the bus stop being moved.
APH booked hotel close to airport where we were able to leave our car for the fourteen days we were away.
Hotel was excellent and the cost was very competitive
Would recommend APH to anyone.
What a disappointment Airparks shortrun Birmingham, we waited 40 minutes for the shortrun bus to arrive to drive after watching the same blue ticket bus turn up 3 times, 10 minutes down the the road, no apology from the driver who we can only guess was sleeping, It was quicker to park the plane, clear passport and customs than the 40 minutes it took for a short run bus took to arrive, certainly avoid this company, tried call only answer phone!! The driver left everyone in the middle of the car park and the gate was left open with no security, Avoid
My review details:
Excellent service from the company and…
Excellent service from the company and staff were efficient!
Date of experience: 14 May 2025
CheersJAM
Cannot understand why this was removed!!
John
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