Apex Vets Reviews 

247
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and professional approach, making every interaction pleasant and reassuring. Many reviewers highlight the exceptional care provided to their pets, noting thorough examinations and clear explanations for all treatments and conditions. People consistently appreciate the excellent customer service, finding staff to be understanding, approachable, and highly efficient in addressing their concerns. The overall experience is consistently described as outstanding, with many feeling their beloved pets receive the best possible care and attention from a dedicated team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their welcoming, friendly, and... See more

Service

Customers had positive experiences with service, consistently praising the excellent and exceptional care... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff are genuinely caring towards both... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team @ Apex Vets is one big happy, dedicated, caring family. My wee Tara, border collie, aged 13, is an anxious wee elderly lady with a few health conditions now. However, her visits are always... See more

Company replied

Rated 5 out of 5 stars

I can 100% recommend Apex Vets in Denny. I moved to them a few years ago after seeing all their fabulous reviews. Every single member of staff I have dealt with has been fantastic and nothing is ever... See more

Company replied

Rated 5 out of 5 stars

Callum has been wonderful in looking after Penny he told us what to do with the drops I didn’t think I could do it but Penny has been playing her part letting me put her drops in. I would thoroughly... See more

Company replied

Rated 5 out of 5 stars

I’ve only recently registered with this Vet practice as I had read the reviews and was very impressed. I can confirm that all the positive comments you read are true. That staff were all helpful, kind... See more


Company details

  1. Veterinarian

Information provided by various external sources

Local, Independent, 24 hours companion animal veterinary surgery in Denny (Near Falkirk,) Scotland. Dedicated to the health and wellbeing of your pet. 24 hour emergency service is available. Where your pet is part of our family.


Contact info

4.9

Excellent

TrustScore 5 out of 5

247 reviews

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No recent history of asking for reviews

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4.9

All reviews

(247)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent practice

Been registered with this practice for many years and I find them excellent. The staff are so pleasant and really do care. Where possible the reception team try to ensure continuity of care. The vets are knowledgeable and explain all options. The nursing team are lovely.
Having an on site out of hours is also reassuring.

18 July 2025
Unprompted review
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Reply from Apex Vets

Hi there, thank you so much for your great review. I have shared these with the rest of the team. Kind regards, Erin

Rated 5 out of 5 stars

Thank you Samuel for all your support

Thank you Samuel for all your support. Without it my pup would still be in pain. Words cannot express the service this practice has given... The reception staff are simply lovely and kind. The quality of service has been second to none. Glen performed the operation that has transformed my wee man's life. Samuel was relentless in making his life comfortable in the meantime and moving quickly to operate.
Thank you one and all!❤️

5 July 2025
Unprompted review
Rated 5 out of 5 stars

My dog Bud has gone to Doug at Apex…

My dog Bud has gone to Doug at Apex vets now a couple of times & he has been excellent in treating an eye problem Bud has had since 6 month old. His eyes are now much better than they have been for a long time. I would definitely recommend Apex Vets & Doug to my friends & family

12 May 2025
Unprompted review
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Reply from Apex Vets

Hi there, thank you for your kind words. I have passed them to the rest of the team and they truly mean a lot to all of us. Kind regards, Erin

Rated 5 out of 5 stars

The best Vet in the area full stop

The best Vet in the area full stop. From the Vets to the Nurses to the reception staff every single one is a superstar. The care given to our Wee Buster, our cat Fluffy & our GSD Bailey has been simply outstanding. 100% recommended for any animal lovers.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t ask for more

Friendly competent staff, fast appointments when needed. Dogs always have a good experience no matter what they are there for. Couldn’t ask for more or be happier. Thanks Apex

18 April 2025
Unprompted review
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Reply from Apex Vets

Hi there, thank you for your really lovely review. I have shared this with the rest of the team. Thanks, Erin

Rated 5 out of 5 stars

Greeted with a friendly smile

Greeted with a friendly smile, id have to say walking into Apex vets feels like a second home. I say this on how I feel, but of course for some of my visits it’s a sad time as animals are sick. But I’ve always had the best advice, my questions answered. I’ve also loved the fact that they respect my knowledge of my animals, I truly believe they go above and beyond for their clients animal and human.

20 December 2024
Unprompted review
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Reply from Apex Vets

Thank you! It is never good to have to bring your pet to the vet but I am glad to hear that we can make these visits a little bit better and go as smoothly as possible.

Rated 5 out of 5 stars

As always myself and my dog were…

As always myself and my dog were treated with total respect and compassion on our latest visit.
Our vet Glenn taking the time to help my dog to relax and discuss all aspects of her treatment plan and listening to my concerns and questions while genuinely taking great interest in how my girl is doing. The nursing and desk team are equally as considerate. Great practice!

14 November 2024
Unprompted review
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Reply from Apex Vets

Hi Siobhan, thankyou for your really kind words. We always love seeing your wee girl in the practice! I have passed on your lovely words to the rest of the team and Glenn. Kind regards, Erin

Rated 5 out of 5 stars

Initial VET appointment

Care and confidence of the Vet. This was our first visit to the practice. The Vet had read up our dog’s notes from the previous vet and was very thorough with her examination. The reception staff were very helpful and friendly.

14 November 2024
Unprompted review
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Reply from Apex Vets

Hi Mitch, thank you so much for your really kind words and great review of your first visit to the practice. We are so glad that we could make such a positive impression on you. I have shared this with the rest of the team. Kind regards, Erin

Rated 5 out of 5 stars

As always I can’t rate Apex Vets…

As always I can’t rate Apex Vets enough. From my present pets Ollie and Sophie right back to when we had Jemma and Jorja the staff and in particular, Glenn has been a big part in all their care. Nothing is too much for the staff and vets to make life a bit easier for you. When my Jack Russell, Jorja passed away in August at the age of 16 yrs, the reception staff were so caring and understanding.
Today I was down with Ollie to see Glenn and as always, Ollie received first class care. He tends to be nervous when he’s there but Lorraine offered us the quiet waiting area which helped. Great service and quality staff. Thanks as always Apex.

15 November 2024
Unprompted review
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Reply from Apex Vets

Hi Diane, thank you so much for your really great feedback - it means more than you know. I have passed this onto Glenn, Lorraine and the team. Kind regards, Erin

Rated 5 out of 5 stars

Amber is 8 and we have used Apex since…

Amber is 8 and we have used Apex since moving back here 7 years ago. Their staff and the service they provide have always been excellent for both big matters and small. Always recommending them to others. Like the fact that out of hours is with her own vets and that our dog walker uses them too.

11 November 2024
Unprompted review
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Reply from Apex Vets

Thank you very much! We are so glad that you and Amber like to come in and see us! Thank you for the recommendation. Take care, Rhiann

Rated 5 out of 5 stars

Staff are always happy and friendly

Staff are always happy and friendly, Bella always wants to be nosey and look at the reception staff.
Vets are grate ....always give you options for the best out come for your pet.

30 October 2024
Unprompted review
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Reply from Apex Vets

Thank you very much for your feedback, Carole. I have shared this with the team too. Kind regards, Rhiann

Rated 5 out of 5 stars

Excellent Service

It’s a pleasure taking Murphy to Apex. From the girls at the front to the vets and assistants, they are a joy to deal with. Pet loving, friendly and caring. I wouldn’t go anywhere else 🐶

28 October 2024
Unprompted review
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Reply from Apex Vets

Thank you!

Rated 5 out of 5 stars

Above and Beyond Exceptional 🤩

My little Cat Daisy is currently healing from a spinal injury. Everyone at Apex vets are being so professional and supportive. Going above and beyond in her ongoing needs and care. I’ve never had a vets that’s so caring. Can’t thank you all enough 🥰

23 October 2024
Unprompted review
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Reply from Apex Vets

Thank you, Nikki!

Rated 5 out of 5 stars

5 star service

I’ve used Apex Vets for years now and always been brilliant service. From the vets to the reception staff… always absolutely amazing and treat my dog like their own. Always a nice experience and very accommodating in regards to appointments

21 October 2024
Unprompted review
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Reply from Apex Vets

Thank you for taking the time to leave us feedback, Lucy.

Rated 5 out of 5 stars

Vets, Nurses, Receptionists

From receptionists to Vets everyone is always so kind and thoughtful in helping with a sick animal. I am so glad i joined this practice because they also deliver 24/7 care. I have every confidence in the vets & nurses who deliver an excellent service.

21 October 2024
Unprompted review
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Reply from Apex Vets

Thank you very much!

Rated 5 out of 5 stars

Outstanding care from all staff for pets and their humans

I have two cats both very different personalities. Both have been treated by apex and both have received outstanding care. One is more temperamental for a nice way of putting it from being scared rather than nasty. The other is so placid. He has most recently had to be in overnight and all staff went above and beyond to help him and reassure me. He is still being treated but now as a day visitor and again great service. Thoroughly recommend. Would hate to think how I would of coped knowing I would have to take him further afield when he needed out of hours care. The personal touch of what's app pics and updates during his stay also helped.

18 October 2024
Unprompted review
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Reply from Apex Vets

Thank you very much for taking the time to leave us this lovely feedback. I have shared your comments with the rest of our team also. The Whatsapp pictures are something new we have introduced so I will certainly feed this back. Hope you are well. Thank you, Rhiann

Rated 5 out of 5 stars

Lovely vet

Lovely vet. Caring and treated my girl just beautifully.

17 October 2024
Unprompted review
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Reply from Apex Vets

Hi there, thank you for your very kind review - I have shared this with the rest of the team. Thanks, Erin

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