Apex Vets Reviews 

248
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and professional approach, making every interaction pleasant and reassuring. Many reviewers highlight the exceptional care provided to their pets, noting thorough examinations and clear explanations for all treatments and conditions. People consistently appreciate the excellent customer service, finding staff to be understanding, approachable, and highly efficient in addressing their concerns. The overall experience is consistently described as outstanding, with many feeling their beloved pets receive the best possible care and attention from a dedicated team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their welcoming, friendly, and... See more

Service

Customers had positive experiences with service, consistently praising the excellent and exceptional care... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff are genuinely caring towards both... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team @ Apex Vets is one big happy, dedicated, caring family. My wee Tara, border collie, aged 13, is an anxious wee elderly lady with a few health conditions now. However, her visits are always... See more

Company replied

Rated 5 out of 5 stars

I can 100% recommend Apex Vets in Denny. I moved to them a few years ago after seeing all their fabulous reviews. Every single member of staff I have dealt with has been fantastic and nothing is ever... See more

Company replied

Rated 5 out of 5 stars

Callum has been wonderful in looking after Penny he told us what to do with the drops I didn’t think I could do it but Penny has been playing her part letting me put her drops in. I would thoroughly... See more

Company replied

Rated 5 out of 5 stars

I’ve only recently registered with this Vet practice as I had read the reviews and was very impressed. I can confirm that all the positive comments you read are true. That staff were all helpful, kind... See more


Company details

  1. Veterinarian

Information provided by various external sources

Local, Independent, 24 hours companion animal veterinary surgery in Denny (Near Falkirk,) Scotland. Dedicated to the health and wellbeing of your pet. 24 hour emergency service is available. Where your pet is part of our family.


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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No recent history of asking for reviews

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4.9

All reviews

(248)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Vet Ever

What can I say.... Brilliant, fantastic, caring, family, professional, go the extra mile to take care of your babies, and more, lots more.

I can honestly say bring your pets to Apex and you will get 100%+ from the vets, nurses, receptionists, everyone who works there.

3 August 2021
Unprompted review
Rated 5 out of 5 stars

First time I have used Apex vets and…

First time I have used Apex vets and I’m so impressed. Very clean and bright environment. All the staff seem happy. The vet (Doug, great name for a vet 😊) was very friendly, helpful, knowledgeable and genuine. The best bit for me though, was the cat lounge. Never seen that before in a vets and just thought it was a great idea. I will definitely be recommending Apex Vets. 5 Stars +

29 June 2021
Unprompted review
Apex Vets logo

Reply from Apex Vets

Thanks very much for your kind words Donny! Team Apex

Rated 5 out of 5 stars

Apex vets, Highly recommended

I regard Apex as the best practice in the area, very personal service and always recommend them to other pet owners.

12 January 2021
Unprompted review
Apex Vets logo

Reply from Apex Vets

Thanks very much for your feedback James, I have shared it with the team. Doug

Rated 5 out of 5 stars

Absolutely second to none attention to…

Absolutely second to none attention to detail, in-depth knowledge and expertise of cat colonies i.e. a cat breeding setup. I would never take my animals anywhere else. Keep up the amazing work guys, from all of us at Stylisticat.

10 October 2020
Unprompted review
Apex Vets logo

Reply from Apex Vets

Thanks so much for your lovely words! I have passed them on to the team.

Rated 5 out of 5 stars

Fantastic vets

Fantastic vets! Currently treating my cat for a complicated condition and she is looked after amazingly.
They treat your pets with dignity and care and even when the worst happens they show compassion.
Having previously used a well known vet in Stirling and been not happy I can’t stress enough how trustworthy, caring and professional Apex vets are.

14 September 2020
Unprompted review
Apex Vets logo

Reply from Apex Vets

Thanks so much for your kind words Kelly, they mean a lot and I have passed them on to the team. All the best!

Rated 5 out of 5 stars

My pet dog beau had breathing…

My pet dog beau had breathing difficulties asked for vet appointment this was granted on same day and all veterinary team were really helpful and very professional at carrying out there work
Excellent service was provided

1 August 2020
Unprompted review
Apex Vets logo

Reply from Apex Vets

Thanks very much for your positive feedback, we appreciate it and will share it with the team.

Rated 5 out of 5 stars

Only recently joined this practice with…

Only recently joined this practice with our puppy after requiring a 2nd opinion when she fell unwell - best decision we ever made. The practice is full of kind, caring, friendly and professional staff who are always willing to help. They really do put your pets needs first and give them the highest standard of care! Highly recommend!

19 June 2020
Unprompted review
Apex Vets logo

Reply from Apex Vets

Thanks for your kind words Amber, we're delighted to have welcomed you to the practice!

Rated 5 out of 5 stars

Excellent vets!

Excellent vets, and staff, best service, trust them with all my animals big & small.

22 May 2020
Unprompted review
Apex Vets logo

Reply from Apex Vets

Thanks very much John and Lindsey, it's been a busy week here and comments like this help to perk us all up!

Rated 5 out of 5 stars

We always find all the staff and vets…

We always find all the staff and vets great when we attend the practice. We've used them since our breeder recommended them when we got our pup 7 and a half years ago.

Friendly happy and honest practice.

12 September 2019
Unprompted review
Rated 5 out of 5 stars

Professional staff who are very…

Professional staff who are very dedicated to their animal patients. Staff really treat them as though they were their own. Excellent at explaining in plain English to their customers. Dedicated, caring and hard working team. Excellent customer service from the beginning of life to end of life. Excellent services. Very thoughtful and go out of the way to help. Couldn't recommend them highly enough.

4 September 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic

Absolutely amazing staff. Such kindness and compassion. Always very accommodating with regard to booking appointments. Our furbabies are always so well looked after whether it's an appointment or admission. The only practice we trust to look after our pets.

28 August 2019
Unprompted review

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