System works fine now but arrived with power cords not connected to the video card. This was not explained in the setup videos or anywhere else resulting in first frustration that it didn't work t... See more
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Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.
Contact info
Air Center Blvd, 77032, Houston, United States
- 215-565-1069
- Support@ApexGamingPCs.com
- www.apexgamingpcs.com
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Very Pleased!
This is my first gaming PC, and I have been very pleased!
I would like to give a shout-out to the customer service department because they were super helpful! Shortly after my PC arrived I thought there was an issue. Whenever I emailed tech support, they always responded within 24 hours. Then, when I had to call, Tim stayed on the phone with me for over an hour. He even said he was missing a meeting so that he could find the issue for me. In the end, it was a Windows issue and there was nothing at all wrong with my PC. But, I never would have been able to figure it out without his help.
I'm happy to recommend Apex to anyone looking for a new gaming PC!
Good group of people who actually care…
Good group of people who actually care about the product they are putting out, Brandon was awesome talking to, he cares about the customer and wants to make sure they are getting the best from the company that they can. I would definitely get another pc from these guys again in the future.
The build took longer than expected but…
The build took longer than expected but it was well packed. We continue to be excited about our new device.
Brian, Briar, Tyler and Vince were super knowledgeable.
Gaming PC
Delivery was earlier than expected. There have been no issues with this PC.
Experience was alright
Experience was alright. It would be mich better if wasn't force to have a phone call about pc but could do over email. Unboxing video wasn't that helpful. Also no instructions with it to do lights or list of locations to do driver updates when the pc bsod several times. If I could of done it over, would of built my own but I am liking the computer. Date of experience is since I have gotten it.
The order was completed well.
The order was completed in a timely manner and communication was easy and readily available.
The pc is amazing, however...
The pc is amazing, however, for seemingly no reason at all, every few hours the pc restarts itself and I have yet to find a solution, however, besides that, the pc is wonderful and works very well and is able to run stable, however that 1 issue is what is stopping me from giving 5 stars

Reply from Apex Gaming PCs
My new computer is beautiful
My new computer is beautiful, silent and powerful. I could not be more pleased. They followed up with a personal phone call after a couple of weeks to make sure I was happy, and answered a couple of questions with very helpful answers.
Worst pc I have ever got pc runs so…
Worst pc I have ever got pc runs so slow I can’t play my games without having issue with downloading it not running good fps and I can’t even play a simple game like valorant what a joke.

Reply from Apex Gaming PCs
Personalized and thoughtful
It was very personalized- they asked what programs we’d be running and what we exactly we needed. Never made us feel dumb for not understanding something. Explained everything very well.
Asked a question, got the red carpet!
I used their chat to ask about a hard drive and they went full ham on me. Detailed instructions, pictures, links to HDs that work and accessories I might need and a invite to a video call if I needed help installing it.
Everything is great except wifi a Bluetooth usb plug
Everything is great except the usb plug in for WiFi and Bluetooth sucks ass. Had to get a cord for the WiFi.
A small bump in the road, but overall very good service
The constant feedback and being able to talk to someone whenever i had questions was a big positive to me. I got a little worried when i was making payments but had no tracking number or evidence of my computer even existing but after a couple weeks, i got a tracking number and had my computer within the next week. And the computer works wonderfully, exactly what i wanted and needed out of a gaming PC.
Worse pc ever do not buy uses older…
Worse
pc ever do not buy uses older parts and wants a outrageous price for it the pc doesn't last for shit and it boot loops even after you've trouble shooted multiple times you're better off getting a pcs from Facebook than this garbage pc

Reply from Apex Gaming PCs
My experience with Apex has been… phenomenal
My experience with Apex has been fantastic. You’re customer service people were always readily able to answer my questions, you’re prices were the best I’d seen given the current circumstances, and the rig has worked phenomenally.
Computer came quickly with no issues
Computer came quickly with no issues. Accessories took almost three months to arrive with no explanation. Works very well though.
Excellent experience
Purchasing was smooth and easy, customer service was excellent, shipping was quick and had no complications, and assembling the wires was super easy.
I’m a happy customer
Delivery was on time and packaged well computer looks great and is running nicely
Replaced Mother Board. Be very wary
If I could rate this less I would. This team was great until a mother board ethernet driver went bad. I offered to replace the board rather than shipping the computer back and waiting forever to get it turned around. So I paid for the new board with the indication it would be credited when the old one was returned. After waiting well over a month+, I get a note from them that the original mother board was damaged and credit would not be forthcoming. When the board left my possession the damage to the board was not there. Yet it was shipped in the same container and paced the same as the replacement board. with yet another $800 investment in a $6,000 computer, I am of the opinion that I was taken for a ride. I an not a happy customer.

Reply from Apex Gaming PCs
Apex Gaming PCs is hands down the best…
Apex Gaming PCs is hands down the best system builder I’ve encountered. After dealing with several major brands, Apex stands out for their superior build quality and 'elite' support. A huge shoutout to Robert H. for his incredible customer service he was responsive, professional, and went above and beyond. My PC is running flawlessly; I won’t be shopping anywhere else.
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