System works fine now but arrived with power cords not connected to the video card. This was not explained in the setup videos or anywhere else resulting in first frustration that it didn't work t... See more
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Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.
Contact info
Air Center Blvd, 77032, Houston, United States
- 215-565-1069
- Support@ApexGamingPCs.com
- www.apexgamingpcs.com
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Took so long to find 1 peice for them…
Took so long to find 1 peice for them to build it and it came broken in the mail which meant I had to spend £700+ for repairs

Reply from Apex Gaming PCs
Great service quality and tailoring of…
Great service quality and tailoring of product to customer needs.
Waiting on verification of…
Waiting on verification of payment…still but overall I love how they don’t use lenders and it’s straight through them! So can’t wait to try my new pc out when I receive it!
The customer service was fast replying…
The customer service was fast replying and very helpful for answering my questions. They asked me what I was looking for and suggestions based on what I plan on buying
Overall a really good experience
When I called with questions, or sent questions via email, I received prompt answers and comments. I was kept informed about the build of the pc and shipping.
It was a really good experience!
Good quality and very good customer…
Good quality and very good customer service.
It works great. :]
It works great. Haven't had any trouble using it or setting it up.
Looking for a PC? This is your answer!
Purchasing our first PC for gaming, streaming and school work and we ended up with an apex streamer after weeks of research. Being our first PC we had A LOT of questions & Brandon was phenomenal in answering them, helping us setup the best PC for us after our purchase, and making us feel 100x better than walking into a big box storefront. The whole process was very personalized which felt unique for something that could have just been bought online. Thanks Brandon!
Replaced PSU + More. poor customer support
I spent roughly $3,500 on a custom built pc with compatible parts. It took 3 months for them to build and ship the computer. Although they communicated their delays, they did not tell me why it was delayed. After 3 months of waiting it finally arrived.. only at the wrong address. I finally got it and set it up. After about a week, I found an issue. When experiencing high usage, the PSU’s (750W Manik power supply) internal safety mechanism would be tripped, causing the computer to shut off. This sometimes happened on boot. After dealing with this for months, I finally replaced it with a Corsair RM850e. No issues since. Apex experienced a recall of about 17000 units due to no proper safety labeling. I got a letter in the mail about how the unit was “unsafe” and I needed to “put this sticker on the unit” after I replaced the already faulty power supply. On top of that, it came with the gpu bracket incorrectly mounted, so I had to reposition it in order to plug in my monitors. Manik’s (apex’s house brand) poorly made fans rock and click inside the case. The Manik case has very poor airflow. The BT and WIFI adapters Apex sent were flimsy and broke almost immediately. After replacing nearly every part in the computer, it runs like a dream. I’d like to say this is user error but there were no other options for these faulty parts.

Reply from Apex Gaming PCs
Awesome team of builders
Awesome team of builders, amazing pc's. One of a kind team truly dedicated to getting the job done.
Brady P
Brady. P was really nice and straight forward! Fixed the issue with the addresses and process of payment with ease! =^_^=
Awesome pc and customer service
They did a great job all around. Had a couple hiccups through out the build but brandon was great. Only thing id recommend is they get alittle better with communicating the build status if a problem arises. Other than that great. Pc is great runs amazing no issues as well.
Selecting and customizing the PC/Service
Selecting and customizing the PC you want is very easy and simple and they call you to ask how you'll use the PC to make sure you have the right parts for the job which I'm glad they do that
Follow up upgrade suggestions
System engineer Brandon Walker called and really went into detail about what each component does and why a single upgrade has to be supported by the surrounding structure. He broke things down well and is Extremely professional and knowledgeable, and this reflects well on his position and AGPcs
Fast service and wonderful customer service
The entire process was very easy to do and I love the product. PC runs wonderfully with no issues running any game I have. Next upgrade i do will be with Apex.
Customer Service exceeded expectations again!
While waiting on my PC to arrive I have been trying to maximize my setup, which included a monitor that could perform the best within my price range. I called the customer support for help. Tim helped me (for the second time on a different topic, he's the CSM, and is awesome) make a decision that would support my new system the best while I was looking and relaying specs to him while in the store. That is the definition of "above and beyond" customer service.
Also, I want to give credit to Brant?!? Maybe? You were very helpful in the time I spoke with you, and I cannot find the paper where I wrote your name down on. Sorry bro.
Also, credit to John. I called about new dimensions to my case and he was more than helpful.
I think that is all. However, this isn't a bad problem to have. Apex has better customer service.
Great product and Custer service
They called me to make sure I got…
They called me to make sure I got exactly what I wanted. I'm very new to PCs and haven't had one before and so I had a lot of questions. I spoke with Brandon Walker on the phone and he happily answered any questions I had which helped me a lot. He made sure I knew what I was getting and how each thing works. I am very satisfied with the call.
The PC build was excellent
The PC build was excellent, and the customer service was outstanding. Overall, this is a top-tier company to work with. The delivery was also great—safe and on time.
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