Anthony Paul Jewellery Reviews 

139
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The service we received from Anthony Paul jewellery from start to finish was excellent. Not only did they create the most beautiful ring, they bent over backwards to make it ready for my wife’s birthd... See more

Company replied

Rated 5 out of 5 stars

Matthew at the Windsor store removed a 3 band ring for me that was stuck on my finger and very uncomfortable in the heat. He was extremely friendly, professional and calm and I can’t recommend the... See more

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Rated 5 out of 5 stars

I had the best service ,so thoughtful and kind from Glen , and the staff in maidenhead jewelers. From when we walked in with lots of broken jewellery past down from generations to choosing what it to... See more

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Rated 5 out of 5 stars

Simon at the Marlow branch was fantastic! I popped in with a chain that I had dropped. The chain is very fine and it became very tangled. I tried to untangle it myself and made matters far, far worse.... See more

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Company details

  1. Jewelry Store

Written by the company

About Us At Anthony Paul Jewellery, we specialise in fine, bespoke, and vintage jewellery—crafted with care and personal attention. As a proudly family-run business with over 40 years of experience, we combine traditional techniques with a personal approach across our four boutique locations: Windsor, Maidenhead, Marlow, and Henley-on-Thames. Alongside custom commissions and heirloom redesigns, we also offer professional jewellery services including repairs, valuations, and gold or jewellery buying—always with discretion and care. All bespoke pieces are made by our in-house goldsmiths, and we’re proud to support sustainable practices through our own hydroelectric plant in Snowdonia, contributing to a greener future. Whether you're restoring a treasured piece, marking a milestone, or simply looking for something special, we’re here to help.


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4.8

Excellent

TrustScore 5 out of 5

139 reviews

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4.8

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(139)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish.
Expert advice on a clasp repair on a gold chain men’s bracelet worn everyday until it snapped. ( Due to some help from me!!)
Received a call to say ready for collection etc.
When placed on my wrist by staff it was as if it was brand new again.
5 star service and treated like a VIP within their work environment.

Many Thanks again.

13 December 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Libby,
Thank you for taking the time to leave us such a lovely review. It was a pleasure to get your bracelet all shiny and back to being wearable again. We hope you get to wear and enjoy it for many years. I've passed along your praise to all of our staff who are delighted to know you think so highly of them and the way we treat our customers. Please don't hesitate to pop in and see us should you need any help in the future.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

What an amazing company

What an amazing company! Every person is so friendly and helpful. They offer advice without being pushy.
I've had a ring repaired (of sentimental value) and another ring made too.

14 December 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Phil,
Thank you for taking the time to write us such a lovely review. It was a pleasure to help you and we're glad our friendly and honest approach to things was appreciated by you. Please do come in and see us again if you ever need any assistance with your jewellery needs.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Amazing craftsmen

I’d been having trouble with the setting on my marquise engagement ring for some time so I was advised by AP to have a whole new setting. As I had recently lost my husband my ring was even more precious to me but I had to put my trust in Matthew and Stewart. They knew what they were doing and I should not have been worried as the new setting is absolutely amazing! The diamond was sparkling and even looked bigger. The new setting was more robust yet was so delicate looking. I can honestly say I was blown away and moved to tears. I am a very happy customer!

18 September 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Catherine,
Thank you for taking the time to leave such a thorough review for our Windsor boutique and team. It was an honour to work on your ring and be trusted to do the necessary work to keep your diamond safe and secured and we're so pleased you're happy with the end result and that we could have your ring looking as beautiful as it was the day your late husband proposed to you. Your kind words and gratitude for our work mean the world to us.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

highly recommend and will be back

What a very nice Jeweller's and with great service! I visited AP in Henley on Thames with a pair of hoop earrings that would not close properly in the socket. Despite having bought them elsewhere George and the very lovely lady behind the counter gave amazing customer service and not only fixed the problem 'there and then' but didn't charge me anything for their expertise.
I was SO impressed and will definitely be going back having received their fabulous customer care and also having seen the beautiful jewellery they have and on reading others feedback that they make such wonderful bespoke items as well.

14 November 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Mrs Taylor,
Thank you for taking the time to write us such a lovely review. We're so pleased to have helped you get your earrings safe and secure and George & Sarah are delighted to know you had such a good experience with them. I've passed along your kind words and they would love to see you again should there be anything else we can help with.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

What a delight

What a delight! We came here to have an engagement ring re-sized and subsequently purchased our wedding bands as well, given the personal service and on site workshop. Would highly recommend Anthony Paul jewellers. The rings are beautiful.
Matthew and Stewart made the whole experience such a pleasure for us both with their fabulous customer service and attention to detail.

7 November 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Sarah,
Thank you for taking the time to leave such a lovely review. I have passed along your praise to our Windsor team or are grateful for your kind words and hope that you both enjoy wearing your wedding bands for all the happy years to come. Please don't hesitate to pop back in and visit us if you're in need or assistance.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Incredible jewellers with a wonderful…

Incredible jewellers with a wonderful personal touch. I purchased a Peridot ring which is a keepsake I chose as it’s my late father’s birth stone. The ring is truly adorable and I love it so much. Joe and George are fabulous. Thank you so much for such a beautiful piece and great service. I shall purchase from you again

24 October 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Pamela,
Thank you for taking the time to leave a review, we really appreciate it. We're delighted to know you had such a great experience working with George and Joe, I have passed along your praise to them both and they are very grateful and hope to see you again should there be anything else we can help you with in the future.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

First Class service

Great conversation with Joe....easy to order resizing no problem and with me in 2 days...Amazing service and the ring is beautiful and a perfect fit. Thanks

9 October 2024
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Reply from Anthony Paul Jewellery

Hi Ann,
Thank you for taking the time to leave us a review, we really appreciate it. It was a pleasure to do your resize for you in a timely manner. I will pass along your praise to Joe who will be very grateful for your kind words.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

I highly recommend this jewellers

I highly recommend this jewellers. Excellent customer service and experience. Very helpful and solved my problem in minutes. Thank you Matthew. Absolutely best jewellers in Windsor.

4 October 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Victoria,
Thank you for taking the time to leave us a review, I've passed along your praise to Matthew who is grateful for your kind words. We hope to see you in the future if there's anything else we can help with.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

My beautiful new ring

I had my mother’s engagement ring but unfortunately it was not suitable for me to wear everyday. It had 2 diamonds and an emerald set into a gold ring. George was amazing and designed a beautiful new ring incorporating the stones into a new platinum ring. This now matches my wedding ring so that I can wear the two rings together. The ring is absolutely beautiful and I can wear it all the time. I think my mother would have approved!
Brilliant service and wonderful ideas. Thank you so much George!

6 September 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Binny,
Thank you for taking the time to leave such a lovely review. It was a pleasure to help you remodel your mother's ring into something new for you to wear and enjoy and hope you wear it happily for many yeas. We're glad to know you are so happy with the piece and that you can wear it alongside your wedding ring. I've passed along your praise to George who is just as grateful. Please do pop into the Henley boutique if you need anything else or if your ring needs a clean.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Amazing service

Amazing service! Came in for a broken necklace and the man who helped me was so kind and fixed my necklace immediately. Would definitely recommend coming here if you want quick, helpful, and generous service.

19 April 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Katie, Thank you for taking the time to leave us a review, we really appreciate it. We're glad we were able to get your necklace fixed for you quickly. Please don't hesitate to come see us if there is anything else we can do for you.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Ring refurbished and cleaned…

Wife’s ring was a tension setting and diamond kept coming loose. He designed a new setting holding the diamond in place so now secure with no visible change to the look. Had her other rings cleaned and polished at the same time. Amazing service polite and friendly will definitely recommend and will definitely use again.

3 September 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi there,
Thank you for taking the time to leave a review for us. It was a pleasure to give you some advice on how to ensure your wife's ring and diamond would be safe and secure as well as giving her other rings a good clean and polish to ensure they were all looking their best.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

First Class People & Service

Following a burglary at my home last year, Joe and the team have been helping me to replace the stolen items, bit by bit. The thieves left one single aqua marine stud earring which I wanted matched to make a pair again. Not only did they source the perfect matching stone but Glenn crafted THE MOST beautiful earrings which are actually 3 pairs in one. He has made different 'jackets' so I can dress the studs up or down depending on where I am going. I also bought a stunning aqua necklace which one jacket matches beautifully. They are a fabulous team, all of them, and I couldn't recommend them highly enough for the ideas, service, knowledge and skill. Visit them today!

16 August 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Kristina,
Thank you for leaving us such a nice review. It was a pleasure to help craft a beautiful new pair of earrings using your existing aquamarine. The earrings came out beautifully and on a personal note, are one of my favourite pieces of jewellery I've seen made here at APJ. We hope you enjoy the set and get lots of wear out of it and don't forget to come back and see us when they need a little clean!
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Amazing workmanship

I ordered an engraved signet ring through the APJ Windsor branch.

The detail on the completed ring is exquisite. Matthew demonstrated exceptional knowledge and passion when it came to identifying the crest and ensuring the ring and engraving is of the highest quality.

I cannot recommend the workmanship enough. A massive thank you to AJP!

11 September 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Anthony,
Thank you for taking the time to leave us a review. I'm happy to know you had such a good experience with Matt at or Windsor branch and that you're so pleased with your new signet ring. It was our pleasure to craft it for you and we hope you wear and enjoy it for many many years.
Many thanks,
Selina
APJ

Rated 5 out of 5 stars

Highly recommend for remodelled jewellery

I was recommended to Anthony Paul, and I’m so glad I was! I had some very special jewellery that I wasn’t wearing as it was. Joe quickly understood what I was looking for and made wonderful suggestions for designs that would work for both myself and my daughters. He ensured the sentimental value of the original pieces was preserved while creating something we can all wear every day. A huge thank you to Joe and to Glen for his incredible craftsmanship. I wouldn’t hesitate to recommend them to anyone looking for bespoke or remodelled jewellery. Thank you again!

29 August 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Sarah,
Thank you for taking the time to leave us such a wonderful review. It really means a lot to us. It was a pleasure to help you create those special pieces for you and your family, we hope you're all able to wear them fondly for many happy years. Please don't hesitate to come back in and see us should they need a little clean or if there's anything else we can do for you.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Excellent free advice

I've been twice for advice and had excellent, friendly service on both occasions. On both occasions, I went in expecting to spend money on repairs or alterations and I was advised that neither was necessary. The advice was free. I don't hesitate to recommend them

16 August 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Andrea,
Thank you for taking the time to leave a review, we really appreciate it. We're always happy to see and help you and glad we could be of assistance and give honest advice on your pieces. Please pop back and see us if there's anything else we can do for you.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Excellent service and great quality of…

Excellent service and great quality of work re-sizing my patterned wedding ring. Will use again and recommend to anyone.

7 August 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Nigel,
Thank you for taking the time to leave us a review. It was a pleasure to get your ring resized and looking its best. We hope you can now enjoy wearing it comfortably!
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Beautiful craftsmanship and excellent service

I commissioned a bespoke piece from Anthony Paul and was not only delighted with the final product but thoroughly impressed by customer service throughout the entire process. Stuart was excellent in helping me articulate what it was that I wanted and Nick’s goldsmith work has resulted in a truly beautiful piece. I can’t fault them and would wholeheartedly recommend this jewellers to others.

14 July 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Laura,
Thank you for taking the time to leave such a lovely review for us. We're delighted that you've had such a good experience with us and that we were able to work together to design the perfect piece for you to wear and love. Please don't hesitate to come back and see us should you need anything in the future.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Made to measure new ring

Recently had a new ring made for me using sentimental gold I already had. Glen was very helpful with design ideas and explained process. I’m am very happy with the finished ring, it’s one of a kind. All the staff I came into contact with in the shop are friendly and helpful. Well done!

12 July 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Lesley,
Thank you for leaving such a sweet review for our Maidenhead team. It was a pleasure helping you and crafting something new out of your sentimental gold. We hope you get to love, enjoy and wear your beautiful ring for many years to come.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Extremely friendly, high quality and quick service

Went in with a silver necklace where the clasp had broken, extremely friendly service, the gentlemen in there was super helpful and fixed it in not even 10 seconds. Really surprised at how quick this was done!

19 June 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi there,
Thank you for taking the time to leave a review for us. We're glad we could help you and quickly fix your necklace for you and get it back to being wearable again. Please pop back in and see us if there's anything else you need in the future.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Simply the best…..

After ringing around many jewellery shops searching for the right place to make me an engagement ring I finally found Anthony Paul. The moment I spoke to them on the phone I knew I was in good hands. I was very particular of who I would trust to do this as I wanted the diamond taken out of my recently departed mums ring and made into a new ring for my new wife to be. Then when going down to visit the Maidenhead store and speaking in person to them the service they gave me was second to none. Absolutely first class. They designed the new ring for me and had it made well before my Christmas Day proposal deadline. The ring was amazing. Exceeded all my expectations. I had to guess her ring size and it was slightly too big for her. We went back to get it resized and they done this free of charge. 5 stars doesn’t do them justice for this review they are in a league of there own. Thankyou so much for the amazing ring and of course she said yes.

1 December 2023
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Scott,
Thank you for taking the time to write such a lovely review, we're so grateful and our Maidenhead team especially are thrilled to know you are so pleased with the ring we made you and that your proposal was a success. We hope to see you in the future for any anniversary gifts or even a simple clean of your fiancée's ring as it really was a pleasure to craft a ring for you both to love and enjoy. I've passed along your praise to Glen and Joe who are very appreciative of your kind words. Should you need anything in the future, you know where to find us!
Kind regards,
Selina APJ

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