Alexandrafinchjewellery Reviews 

24
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how delighted they are with their purchases, pointing out the exceptional quality and the stunning, bespoke design of the jewelry pieces. Many consumers mention that these items become cherished, sentimental treasures that they proudly wear every single day without any issues. People also highlight the wonderfully helpful and professional staff, noting that the entire custom creation process feels completely seamless and stress-free. Reviewers deeply appreciate the thorough communication, patient guidance, and thoughtful attention to detail provided by everyone involved from start to finish.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with their custom jewellery.... See more

Staff

Clients share positive opinions on staff, highlighting her incredible patience, kindness, and professionalism... See more

Service

Consumers find service to be exceptionally positive, praising the kind, professional, and flexible approach.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I see how hard you work ensuring you produce not only the best signets and personalised rings but also the quality service you offer is second to none. You are dedicated and committed to your busine... See more

Company replied

Rated 5 out of 5 stars

Alexandra designed and created the engagement ring I dreamt of to propose to my now fiancée. I sent over a rough thought via an email and through her patience and ideas we managed to create the perfe... See more

Company replied

Rated 5 out of 5 stars

Alex made the experience of enquiring and then designing a ring so human. I had so many questions and she met all them with patience and guidance. I would absolutely return to her for more jewellery,... See more

Company replied

Rated 5 out of 5 stars

I recently ordered 2 custom signets from Alexandra. From the very beginning she was just amazing, so thorough and listened to everything I wanted. As a memorial piece it was very important for the rin... See more

Company replied


4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

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4.7

All reviews

(24)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely jewellery designer and was…

Lovely jewellery designer and was excellent with the communication throughout the process. Love my ring and will definitely work with her again!

2 March 2026
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much Amy! <3 xx

Rated 5 out of 5 stars

Bringing creativity and humanness to jewellery buying

Alex made the experience of enquiring and then designing a ring so human. I had so many questions and she met all them with patience and guidance. I would absolutely return to her for more jewellery, she’s kind and interesting to work with and professional as well. She was also flexible and engraved my partners ring he already had to match my ring that she designed.

1 March 2026
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much Rebecca, it was such a joy to make for you xx

Rated 5 out of 5 stars

Beautiful High Quality Rings

Alexandra was super accomodating and sweet. She made rings for my anniversary with my partner and they turned out exactly as I'd imagined. I'd highly recommend, it was a great experience and I'm already planning my next!

3 July 2026
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much Rosie! Can't wait to make more for you x

Rated 5 out of 5 stars

I recently ordered 2 custom signets…

I recently ordered 2 custom signets from Alexandra. From the very beginning she was just amazing, so thorough and listened to everything I wanted. As a memorial piece it was very important for the rings to be ring and they couldn’t have been anymore perfect. I would recommend Alexandra to anyone and will always be grateful for the beautiful pieces she created.

20 June 2026
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much Lauren, it was such an honour to bring your ring to life xx

Rated 5 out of 5 stars

You are the best.

I see how hard you work ensuring you produce not only the best signets and personalised rings but also the quality service you offer is second to none.
You are dedicated and committed to your business, clients and the jewellery industry. You thoroughly deserve to be a finalist and fingers crossed you win as it would reflect all the above. 100% trustworthy.

3 July 2026
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you! x

Rated 5 out of 5 stars

I had the most terrific experience with AFJ

I had the most terrific experience with AFJ and working with Alexandra to create the most incredible design on couples rings. My husband could not have been happier with the surprise. The quality is amazing and something I will cherish always. Thank you Alexandra for brining my vision to life.

27 April 2026
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much! I am so thrilled you love the ring <3 x

Rated 5 out of 5 stars

Bespoke ring design

Alexandra helped me design a bespoke signet ring and she was great from the start. Responsive and friendly, and open to feedback and ensuring that I got what I wanted. The ring was perfect and lovely. Great experience overall!

17 May 2026
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much <33 So so thrilled you love the ring xx

Rated 5 out of 5 stars

A gift for my partners 30th

I was looking for a ring for my partners 30th, I came across Alexandra Finch Jewellery and she was super quick to respond and so so lovely. Every point of speaking was professional and making sure the details were correct but also like speaking with a friend! Seamless communication from start to finish, the ring has now arrived and it’s absolutely beautiful. The packaging and care cards were such a nice touch. I will definitely be getting myself one made in the future I can’t recommend enough ☺️

29 April 2026
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much! <3 Can't wait to make for you in the future xx

Rated 5 out of 5 stars

Nothing but PERFECT…!

From the very first moment I contacted Alexandra, she was so pleasant and so helpful.

I had been struggling to find a jeweller that went down to such a small ring size and she confirmed that she didn’t (which is very rare to come by)

From that moment she directed me to her Instagram site which shows all of her jewellery.

From the very first moment, I knew that I could trust her with what I wanted to get my wife for our 6th wedding anniversary.

Our email chain is outrageous because I kept coming back with more questions but never at any point did she make me feel like any question was too small.

Once I had confirmed on the designed, she gave me an ETA of how long it would take for the ring to be made and it was all done on time.

When the ring came, it couldn’t have been more perfect. It actually made my wife and I a little emotional as I know how much love went into this and a pinky ring has always been something my wife has wanted. The fact that with such a small ring, our wedding date was engraved in the inside of the ring as-well which makes this such a precious piece of jewellery for us both.

The ring was so perfect, I couldn’t have wanted anything more from it.

Thank you so much Alexandra for bringing my wife’s dream of a ring to life.

23 April 2026
Unprompted review
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Reply from Alexandrafinchjewellery

Oh Shay thank you so much for this!! I'm so over the moon that you both love the ring so much. It means so much to me. It was such a pleasure to bring it to life for you x

Rated 5 out of 5 stars

One of a kind

Alexandra made me a beautiful one of a kind signet ring for my 30th birthday, engraved with my parents fingerprints. Excellent from start to finish and the quality of the ring is fabulous!

19 March 2026
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much! It was such a pleasure to create for you. So over the moon you love it <3 xx

Rated 5 out of 5 stars

Stunning star heart signet

Stunning star heart signet. Love it. It’s a forever piece ♥️

24 February 2026
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Reply from Alexandrafinchjewellery

Thank you so much Amanda <3 So thrilled you love it xx

Rated 5 out of 5 stars

Gold signet

I ordered the personalised gold mini signet. Alexandra was very accommodating in helping me find my final design. Afterwards, the process was very smooth and I was kept updated throughout. My ring is gorgeous and I’m so excited to wear it everyday!

26 February 2026
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much Emily, I'm so thrilled you love it. It looks soo beautiful xx

Rated 5 out of 5 stars

Alexandra designed and created the dream engagement ring

Alexandra designed and created the engagement ring I dreamt of to propose to my now fiancée. I sent over a rough thought via an email and through her patience and ideas we managed to create the perfect ring. It was well received and is worn everyday. Great communication, always answered all my MANY questions and provided a perfect item.
Thank you so much for being part of our engagement !

26 May 2025
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much Jessica! It was such an honour to create your fiancée's engagement ring and to be apart of your story. So many congratulations to you both xxx

Rated 5 out of 5 stars

10/10 will be back!

The process to design a ring to honor my late kitty was done so well. She worked quickly, produced an amazing draft, and took my suggestion for a small change and ran with it perfectly. The quality is amazing. I can’t wait to order again.

1 December 2025
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much Devin! Was such a joy to craft for you xxxx

Rated 5 out of 5 stars

Attention to detail

Alex’s attention to detail is second to none! She was so helpful from the start of the process right to the end. Couldn’t recommend her enough.

1 September 2025
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much Ikra <3 Your trust was unreal, it was such a joy to create for you xx

Rated 5 out of 5 stars

Amazing quality piece!

The design process was so easy and everything I wanted was captured. Alexandra answered all my (many) questions and it was delivered on time for Christmas! The best present for my boyfriend and amazing quality piece. Thank you!

18 December 2025
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much Imogen! So glad you love the ring <3 xxx

Rated 5 out of 5 stars

I have ordered 3 rings from Alex now…

I have ordered 3 rings from Alexandra now and I love each one.

I bought my fiance a signet ring and was so impressed with the finish on it, he wears it daily and has done for the past year without taking it off!

I also purchased our wedding rings with Alexandra and they are exactly what I was hoping for. The easiest, stress free purchase.

Incredible style rings and incredible service.

Would recommend to anyone!

1 April 2025
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much Nikki! Always such a joy making for you both xxx

Rated 5 out of 5 stars

My dream ring

Alexandra was incredible! I love my ring, it was well done and just customised to me perfectly. Alexandra was great during the whole process always keeping me updated and being so helpful in all possible customisations. It was also a great price for such a well designed ring, I loved it so much my sister in law had one done for her birthday!

6 July 2025
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you SO much Christina! I loved making for you both so much xxx

Rated 5 out of 5 stars

Best rings

absolutely adoreeeee the signet Alex made for me. Exactly as described and quality is unreal. Alex is kind and lovely person with so much patience for my countless messages and requests. Can’t wait for my next one!! :) <3

25 December 2025
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much Kayley <333 Can't wait to make more for you xxx

Rated 5 out of 5 stars

I purchased a ‘fur baby signet’ from…

Amazing rings!! I purchased a ‘fur baby signet’ from Alexandra back in early 2025. From the get go she was extremely kind, knowledgeable and professional answering all my questions and drawing up designs for my ring with a matter of days. The quality of the ring itself is exceptional and has become a really sentimental piece of jewellery that actually looks like my dog. Would buy from Alexandra again and I think her business and work is fantastic!

6 March 2025
Unprompted review
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Reply from Alexandrafinchjewellery

Thank you so much for the kind words Bia. It was an honour bringing your fur baby to life <3 xx

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