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Rated 3 out of 5 stars

I have mixed feelings about these pyjamas, having bought one pair at half price, and one pair at full price. I liked the fit at first, though they needed a few washes to feel soft, which made me wonde... See more

Rated 5 out of 5 stars

Love all of Anorak designs, have lots of Home products - towels, bath mats etc First time purchase for Clothing. Absolutely loved the jumper I ordered, unfortunately had to return - ordered size too... See more

Rated 5 out of 5 stars

Bought a couple of doormats from Anorak last month. The quality of the mats were excellent but, unfortunately, we had to return one due to it being too thick for our back door (our fault for not ch... See more

Rated 5 out of 5 stars

I love this store! I bought their towel sets recently which are deliciously fluffy and cosy. And have bought a dress and a jumper in the past, both are my favourite go-to pieces which have lasted real... See more

Company details

  1. Printed Clothing Store
  2. Children's Clothing Store
  3. Clothing Store
  4. Home Goods Store
  5. Women's Clothing Store

Written by the company

Unofficial review page. Please visit our reviews profile on https://www.reviews.co.uk/company-reviews/store/anorak- to see our full list of genuine customer reviews.


Contact info

3.8

Great

TrustScore 4 out of 5

70 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I have mixed feelings about these…

I have mixed feelings about these pyjamas, having bought one pair at half price, and one pair at full price. I liked the fit at first, though they needed a few washes to feel soft, which made me wonder if I was paying for the funky print rather than the quality of the material. Unfortunately, over time the stretch has just become really saggy and unflattering, even though I have never washed them over 40. It’s a shame because it’s hard to find quality pyjamas that don’t need ironing.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Unfit for purpose but no assistance

The zip on my sleeping bag has become unfit for purpose. I originally emailed way back at the beginning of June & have had one response, asking me a question, which i replied to straight away.
I have had no correspondence since.
If there was a no star option for customer service that's the rating which I would have given.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Customer service ghosting

Bought some tencel pyjamas, beautiful print but after one delicate wash as per the instructions they've shrunk horribly. I have emailed customer services twice now over the course of a week and like other reviewers, have been completely ignored. There is no phone number available which is probably telling in highlight. I wouldn't purchase again.

20 February 2025
Unprompted review
Rated 3 out of 5 stars

So so

Had sent an email query to customer services using the contact information available on the website. Never heard back.
Decided to place an order anyway. Delivery was good and on time.
Price does not match quality, felt underwhelmed.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous Organic Towels

Bought an organic towel each for me and my partner last year, they're still in excellent condition! Beautiful prints, thick non-snag fabric, wash really well. It was important for me to source organic and ethically made so thank you Anorak for making that possible!

15 November 2024
Unprompted review
Rated 1 out of 5 stars

Lovely jumper but faulty, very poor customer service

Bought a lovely jumper that had a number of loose wool threads which I guess could be a one off, but disappointing win the less. it was the customer service which was the worst part. The took a week to get back to me about a return for the faulty jumper. then the parcel sat somewhere waiting for collection for days. I got a refund but it's still 'pending' on PayPal, still waiting. Also they said the would refund me postage for returning it but that never happened.

14 November 2024
Unprompted review
Anorak logo

Reply from Anorak

Hi Jeni, I'm very sorry to hear we didn't meet your expectations on this occasion, I will certainly sort out the issue with PayPal. I have requested your order number via this review, please respond and we can resolve with PayPal.

Rated 5 out of 5 stars

Excellent quality, unique style

I love this store! I bought their towel sets recently which are deliciously fluffy and cosy. And have bought a dress and a jumper in the past, both are my favourite go-to pieces which have lasted really well over time. I wouldn't usually go out my way to leave a review, but this company bring quality, comfort and colour together perfectly. Highly recommend.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

All 💕 hearts

I bought a lovely dress covered in hearts 🥰 the fabric was really lovely you could tell it was well made and had lots of compliments
Loved the ethos of the company it was a special purchase quite expensive for a every day dress

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Good quality, repeat wears hold up.

I've bought a couple of things from Anorak - a weave jumper which I wore constantly last winter and which held up well. No bobbling as can be the case these days. It tended to stretch out of shape a bit but would return to original shape once washed. I really love it and I'm considering getting one in one of the new colourways.

I also bought a dress which fitted well and was good quality. I would buy a dress again. Delivery was quick and it was well packaged.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing quality and such fun…especially the towels.

Amazing quality and such fun designs....I have bought mainly from the homewares section. Towels. They are wonderful. I have made numerous purchases over the years for myself, and I have also bought the towel sets for presents. I am always delighted when they arrive and have received excellent customer service. I once had a query with the order/delivery, and it was corrected immediately, without any hesitation. I cannot recommend this company enough. 5 Stars all round.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful jumper

I have bought a few items from Anorak over the years, the most recent being a beautiful jumper. The cut is very flattering and I have worn it loads since I bought it. I love the company’s sustainable ethos and will happily continue shopping from them.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Brightly coloured cotton sleeping bags - just perfect!

Anorak is full of gorgeous colours and I love lots of the designs, especially those on the sleeping bags. Service is always fantastically prompt, messages are always cheery and although it is quite expensive, things are well made, beautifully presented & long lasting.

22 October 2024
Unprompted review

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