Anker Reviews 6,413

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,926 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and effectiveness of the products, highlighting their durability and fast charging capabilities. Many appreciate the ease of use of the website and the clear product labeling, making the purchasing process straightforward. However, some customers experienced issues with delivery services, noting delays and damaged packaging. There were also instances of dissatisfaction with customer service, particularly regarding difficulties in locating orders, handling returns, or resolving problems with faulty items.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and durability of... See more

Quality

Clients share positive opinions on quality, with many praising the high quality and durability of products... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise fast shipping, quick... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While some consumers praise the quick and... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, highlighting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall love Anker and their products. However, a few problems: They can never find your order if you purchased from a 3rd party provider, e.g., Amazon. They don't link your phone or email either t... See more

Rated 4 out of 5 stars

It was cheap, but the build doesn't feel super robust. I probably should have expected this, but it doesn't work well for connecting with USB drives. It's pretty smooth with everything else though.

Rated 4 out of 5 stars

Website easy to use, products labeled well and easy to understand. Product lasts a good few years, just had to replace my old cord that I have had since 2020. I have noticed some minor heat on the cor... See more

Rated 5 out of 5 stars

This external charger is awesome! Super easy to use, it has multiple outlets to charge devices at the same time. It holds a charge and its very size friendly for packing on the go or into the back cou... See more


Company details

  1. Electronics Company

Written by the company

Anker is the global leader in charging technology. This includes wireless charging, car charging, and our best-selling portable and wall chargers. Anker is pioneering Power Delivery technology to charge phones, tablets, and laptops at unprecedented speeds.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 2 out of 5 stars

OnTrac

You shipped my order using the worst possible carrier, OnTrac, and the result was my package was mistakenly sent to Washington. Then when it came back to California, they claimed to need a gate code (I don't have a gate or code), resulting in another day of delay.

Use a better shipping partner.

6 March 2026
Anker logo

Reply from Anker

Thank you for sharing your feedback. We’re sorry to hear about the delivery delays and the frustration caused by the carrier.

We appreciate you bringing this to our attention. If you have any questions or need further assistance with your order, please feel free to contact us at support@anker.com — our team will be happy to help.

Rated 4 out of 5 stars

Great daily driver

I use this battery daily for personal and travel use. I get about 5 charges for my phone, and gets my laptop over 50%, but I have a pretty big battery on my computer. I have noticed some output issues when having more than 2 devices connected, especially if your running passthrough, but such a rare case for me. For my day to day this device is perfect

26 February 2026
Rated 5 out of 5 stars

This is a really nice device

This is a really nice device. I'm loving how fast it can charge my devices and I can trust it with my iphone and my old bluetooth speakers. Love how it can be left plugged into the wall waiting for more devices to be charged. It takes good care of your devices' batteries! Good product.

26 February 2026
Rated 5 out of 5 stars

Sleek & strong cord

Cord arrived as described. I’m combination with a new 20w USBC plug, my phone charges MUCH faster. The cord is more discreet than the old rubber cord. Thanks!

5 March 2026
Rated 5 out of 5 stars

Yay!

It was so nice to be able to order direct for the same price on Amazon. Also, so impressed with the quality of Anker products. I'm sold for life!

17 February 2026

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