Angara Inc.Reviews 

They had exactly what I wanted at a fair price. My wife was very pleased with the earrings.

Beautiful garnet silver ring. So easy to order and select my size. Prompt delivery in lovely packaging. Even got a free gift. Would recommend

My experience with Angara was extremely disappointing.

I ordered a ring as a gift for my wife. The estimated delivery date was March 3, but it only arrived on March 9. When my wife opened the gift, the ring already had visible scratches and looked like it had been used. To make things worse, the gift box itself was defective.

I contacted customer service and explained the situation and my frustration. I even asked them to investigate how this could happen and mentioned that some kind of compensation would be a fair gesture.

Their response? They said the ring passed quality control and the scratches were probably caused during packaging. There was no apology, and the request for compensation was completely ignored. Their only solution was to exchange the ring, meaning my wife now has to wait another month because of their mistake.

For comparison, I’ve purchased jewelry from Tiffany & Co. and Cartier, and I’ve never had to worry about damaged jewelry or broken packaging.

I also had conversations with sales representative Rushi and later with senior manager Barbara — both made the situation even worse. Barbara placed a replacement order without my confirmation, claiming it was to speed things up. She promised a free chain as compensation, but said the new ring would not be returnable once received. We were also promised a discount, but I only received 270 CAD, even though the alternative ring we discussed was 680 CAD cheaper. I asked multiple times for clarification on this amount and was repeatedly ignored.

Very poor quality control, lack of transparency, and disappointing customer service. I won’t be buying from Angara again.

This jewellery might look nice but what puts me off buying a mans ring is the fact it looks tacky on the inside it should be solid especially for £971 .

Nice website
easy ordering
clear product transparancy

To whom it may concern

1. I ordered this ring on October 10, 2025

2. Gave it to my wife for her birthday on December 20, 2025

3. Pearl fell off on January 6, 2026, requested new ring

4. Jan 22 you accepted the ring for repairs

5. Told me I would receive ring back in 7 days. It was coming back from China – not in seven days

6. Received ring approximately Feb 20th

7. Feb 28 the pearl fell off AGAIN



This is a dud ring and a dud design. I am demanding a full refund to my account immediately after which I will send this ring wherever you want it sent but not until I receive my payment back in full. I expect an immediate reply before I call up social media about this ripoff ring and NO I do not want it repaired again.

Hello Ted,

Thank you for bringing this to our attention, and I’m truly sorry to hear about your experience.

I understand your concern regarding the repeated issue with the ring. I have escalated the matter to my Senior Manager, Barbara, so that it can be reviewed with the priority it deserves. She will get back to you shortly to address this for you.

We sincerely appreciate your patience while we look into this further.

Regards,
Deeksha Telang
Manager | CUSTOMER EXPERIENCE

Hello Ted,

There is nothing wrong with your ring. We sell many of that ring with zero problems. You picked a softer metal and,that was your choice. Also, a large pearl ring is a more delicate selection .
Your ring is past the return period which is posted on our website. However, as a one last time offer, we will make you a brand new silver ring with a new 10mm pearl.

Mail your ring back to us. We recommend sending it with a tracking number and insurance to protect yourself. In the box put a LARGE note with your order number and your shipping address. We will pay to mail it back to your preferred shipping addres.

Angara Inc.
580-1231 Pacific Blvd
Vancouver,
BC V6Z 0E2,
Canada

Best Regards,
Barbara Stein, Senior Manager

WHAT! Are you nuts? You admit this ring is a piece of shit and you want me to pay for a better ring. This is bullshit and you are making me pay for the shoddy ring you guys are selling for over $400! I want my money returned now and let me know what you want done with this piece of crap ring. What’s wrong with you? That is the most unintelligent reply I ever heard to a customer complaint to a a customer complaint and request put in concerning a guarantee.

Put this up the management ranks Barb until someone will return my money and let me know what to do with this dud.

Instead of getting my money back you want ME to get it fixed locally and pay for that or up grade to a better ring at a bigger cost after this ring should not be for sale in the first place except for a prize in a bubble gum machine.

Please send this up to someone who can make a decision and I will open my case at the BBB.

Hello Ted,

I can understand why you are upset about the pearl ring. You purchased something lovely for someone you love. That was a big decision and purchase. We replaced the pearl once for free. I want to share a few facts about your ring that may be helpful. You purchased a lovely large 10mm pearl. That being said, if a pearl ring will be worn daily it should have a protective bezel or halo setting. A pearl is a delicate gemstone. Also, you purchased a silver ring. Silver looks good but it is a softer metal. That means that the prongs are softer and more likely to bend or move in daily wear. If the prongs move, the pearl can fall out. I recommend upgrading to 14K white gold. It will look the same and be strong. You are not obligated to have us fix your ring. However, we can provide a price to replace the pearl or alter the design if you would like. I want to help you come up with a solution. Please let me know if you would like us to provide the service or you wish to handle it locally.

Best Regards,
Barbara Stein, Senior Manager

Barbara Stein
Senior Manager | SALES & SERVICE

Very helpful with all questions regarding their products. Comforting when deciding to make purchases.

I felt my request was grasped and was followed up on very quickly.

Always so helpful and nice, their service is brilliant and the rings beautiful, mine has needed a few repairs and they've been sorted quickly & efficiently which is massively appreciated. Thanks Angara

Fantastic website and very
helpful Customer service via live chat

My husband ordered a sapphire bracelet for my birthday in April, 2025. It arrived and the clasp was broken. It took them days to reply to our email but we sent in back for repair. It was returned, but still not repaired correctly. We emailed again to request another repair. They denied it at first, then said we could send it back in but this would be last time under warranty? We sent it back and it was returned supposedly repaired. Still not clasping correctly we took to a local jeweler who said it was not repaired. Overall, I would not recommend buying anything from them based on how they handled our situation. Within a few months it broke between the links. Back to our local jeweler who has now repaired the bracelet so I can wear it with confidence that it will not fall off. Tried your product once, but never again and will share our experience with others.

Earrings look good for the price and free gift was attractive- I have just ordered them so haven’t received them yet.

Excellent to use

I purchased two Tanzanite pendants and they were both stunningly beautiful, exactly as pictured. I like how I could select the stone quality and size (I went for AAA = Best quality Tanzanite in each pendant). They came in a timely manner, beautifully packaged and presented. Very helpful customer services too. All around 5 star for a wonderful experience. I can highly recommend Angara.

Excellent products and services. The support chat always do their best to support. Angara it's a must try

The customer service was brilliant- really quick and helpful responses to email queries. Delivery was also really prompt and I now have a very beautiful, high quality ring that I love wearing. I want to buy two more rings and these will certainly be purchased from Angara.

I ordered a ring and was worried it was too good to be true. Estimated delivery date came and went so I contacted customer services who replied straight away and gave an update. The ring was then dispatched as updated and arrived on time and is perfect! Absolutely beautiful! Great products, great customer support and fab prices!